Canon UK and EOS 10D focus

[Grouch]

Hi

Following hundred's of out-of-focus shots (and testing my 10D with a ruler scale), I decided it simply would not focus correctly, either manually or automatically (as described at great length in this forum). I sent it into Canon at Elstree for repair/replacement - incidentally, I have taken many in-focus shots with other cameras so I don't think it's me. ;)

For those intending to take their camera in, Canon's repair department don't ackowledge there is any focus issue with the 10D range and won't replace the camera without testing. The turnaround time for testing and repair is between 10 and 15 days and there was no offer of a replacement camera.

While I realise there is no choice but to get faulty cameras looked at by Canon, bear in mind the above turnaround times.

Kev

[CyberDyneSystems]

That is a bummer,.. but the good news is that we have read of others who have gone through this and ended up with a perfectly functioning camera after sending it to Canon.

I hope all works out for the best Grouch. Let us know how it turns out.

[Roger_Cavanagh]

10-15 days is the "party line". Mine was much quicker despite being told the same: delivered it myself to them at 12 noon on a Monday. The UPS man tried to deliver it on Thursday.

The same thing happened a last year when my D30 went for cleaning and recalibration.

Regards,

[Grouch]

Thanks, and good news about the turnaround time (and that Canon are successfully resolving this problem).

Kev

[martcol]

Good luck Grouch

Please post back to let us know how you get on.

Martin

[Morden]

I was in London for a party on Saturday and picked up a 10D while I was "in town". I have taken all sorts of shots, some of which were only to test for front focussing or any other focussing problems (or any other problems, for that matter).

Thus far, I am delighted! My D60, which has given me thousands of excellent photos over the past year or so, is now being sold.