Canon S20 - Error E28 Urgent

[patd]

hi gents!

have a problem with my S20. if i want to switch it on - first it shows me the free space for pictures - then i get an error message e28 and the camera is switching off.

does sb know what the problem is and what i can do?

regards,

pat

[Dacco]

Pat,
AFAIK, any 'E' error numbers refer to a particular problem with the electronic/mechanical working of the camera.So best thing to do is to call canon or drop into a canon dealer.Unless someone can suggest anything better.

[Lonski]

I get the E28 on my S20. I rang Canon and they have no idea what E28 is. I have looked at the posts from the guys with S10's showing the same error, but none of their fixes seem to work or I cant find what they are talking about. I am wondering if it is time to put my S20 to rest and purchase something new like a G5 or my other choice a Coolpix 5700.

[liertje]

you can't solve the problem yourself. your lens is defective! when it comes out you'l see that inside the lens there's a little shutter that won't open and that's why it gives E28

[jjskip]

Looking through other parts of the forum, some suggested that you "thump" the camera (bottom down) either in the palm of your hand, or on a padded hard surface (such as a mouse pad). The E28 error comes from a loose cable that attaches to the lens mechanism and the "thump" will supposedly re-attach it !?! Well, I tried it and it worked. The permanent fix is to open up the camera and re-solder the connection... I'll wait to do that as a last resort.