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View Full Version : Canon = professional ??

tzrider
23rd of June 2003 (Mon), 06:34
My nearly brand new 300 2.8 IS lens is
now more then 7 weeks in repair at
the Canon service Centre in the Netherlands.

It had a communication problem. Since
2 weeks the status is 'parts are in, lens
not repaired'.

'Canon' and 'professional'

Are these words going together ??
Pekka
23rd of June 2003 (Mon), 08:18
Did you call then and ask why the delay?
Yance
23rd of June 2003 (Mon), 15:54
Here in the US if you are a professional photographer and are registered with Canon Professional Services they will give you a lens on loan during repair. You may want to check but I believe there are similar services in Europe.
cmattdvc
23rd of June 2003 (Mon), 18:16
Hi I'm new to the forum.
My wife and I own a photography business and I'd like more info in getting enrolled in the Canon Professional Services that you spoke about.
levine2
23rd of June 2003 (Mon), 20:42
I would also like information on the Professional Photographer program Canon runs.
CyberDyneSystems
23rd of June 2003 (Mon), 20:46
Get in touch with Canon USA.

Although these forums bear the Canon logo,. they are in no way actually affiliated with Canon Directly.

http://www.usa.canon.com/html/canonindex.html
tzrider
24th of June 2003 (Tue), 06:20
Yes, in fact I did ask them.
First, there were no parts and
after 5 weeks the parts were in
but they still didn't repair the lens.
Yesterday they promissed to phone
me back, they didn't. I guess I have
phoned them about 7 times totally.
Pekka
24th of June 2003 (Tue), 06:40
levine2 wrote:
I would also like information on the Professional Photographer program Canon runs.

http://www.cps.canon-europe.com/about.jsp