PDA

View Full Version : Unableto download Pixmantic & Photoshop

4fstudio
23rd of January 2006 (Mon), 16:29
Yesterday I downloaded photoshop elements 4.0 and my computer froze..I removed it, turned off the computer and then reloaded with the same result. today i downloaded from Pixmatic Rawshooter elements and same thing happened. I disable Norton thinking that was the problem....I have windows xp professional...not sure what is going to work or what to do. I am a newbie and just started using my 20d slr. I have many years of experience in photography but very little using photo editing.

I downloaded the cd that came with the camera, photoshop elements 2.0 but i don't think this will be the best for me. There is also the Canon photo editing software that came with the camera also. any advice??:cry:
tim
24th of January 2006 (Tue), 04:43
You could try a registry cleaner perhaps... I don't have a link but google it and look for it on the microsoft site. It's free. Other than reboot/uninstall/reinstall nothing else comes to mind.
Carzee
24th of January 2006 (Tue), 04:47
Welcome to POTN as well.

Rawshooter is worth the hassle in my opinion.
4fstudio
24th of January 2006 (Tue), 21:41
Thank you.
I have unistalled again. Disabled all vnirus/norton/spyware products, reboot, and reinstalled again AND still will not working! I am going crazy...I could buy a version of Rawshooter, but wanted to try the free version first.
xFilter
24th of January 2006 (Tue), 21:50
Are you getting any error message? Is it feezing during the install?
Robert_Lay
24th of January 2006 (Tue), 23:41
Thank you.
I have unistalled again. Disabled all vnirus/norton/spyware products, reboot, and reinstalled again AND still will not working! I am going crazy...I could buy a version of Rawshooter, but wanted to try the free version first.

You probably need to do a System Restore to a Restore Point that is prior to the point where you got snarled up with the download.

Start-> Programs -> Accessories -> System Tools -> System Restore.

The System Restore feature will show you on a calendar those dates for which there is a restore point available. Pick the nearest one prior to when you had the first problems.

Take two Tylenol and call me in the morning!
4fstudio
24th of January 2006 (Tue), 23:41
I am not getting an error message. Photoshop froze during install and Rawshooter seems to download just fine until I try to open it up and nothing at all happens, however, if I right click on it I can view properties...there is also a file for install which I have gone through a a gazillion times and removed and rebooted.
Does this ring any bells with you?
4fstudio
24th of January 2006 (Tue), 23:43
oh I wanted to add also, that I have done a system restall. Never had done that before...but pretty easy when you are forced to do it. I had to do it because my computer didn't work after the install problems with photoshop. however, I haven't done it since I tried rawshooter...
Robert_Lay
25th of January 2006 (Wed), 10:17
oh I wanted to add also, that I have done a system restall. Never had done that before...but pretty easy when you are forced to do it. I had to do it because my computer didn't work after the install problems with photoshop. however, I haven't done it since I tried rawshooter...

I hope you mean System Restore - not "system restall"!
I also hope you did not have to do a complete system re-install.
If I were you , I would go back to the same System Restore point that you used before, and re-install both Photoshop and do another download and install of RAWShooter.

Why?
Because operating system problems do not get better with time - they only get worse!
4fstudio
25th of January 2006 (Wed), 10:33
oops, your right, I did a system restore, not re-install. I guess my brain needs a re-install...ha ha but I will try this tonight..thanks
Tsmith
25th of January 2006 (Wed), 10:54
They a Forum at Pixmantec for addressing any problems: http://forum.pixmantec.com/ubbthreads.php/Cat/0