10D Main Dial Freezes...

[leony]

I've gotten my 10D about two weeks ago, and had this happen to me twice on two separate occasions:

The main dial (the one near the shutter button) would stop responding. I would turn it and it wouldn't change the settings. Everything else worked as it is supposed to, including the dial on the back of the camera and all buttons. I had to turn the camera off and back on - and then everything worked OK again.

Anyone know about this or am I the only one with such a problem? I would hate to have to send in the camera in for the service - it's only been two (very happy) weeks...

~ Leon.

[robertwgross]

Leon, you did not state what mode the camera was in. For example, "Green Box" mode (full auto).

Just for grins, next time this happens, change to Tv or Av or something else for a mode. Are any of the LCD indicator icons blinking?

---Bob Gross---

[leony]

The camera was in (M)anual mode, so I would expect the main dial to change shutter speeds. Which it did (and still does) when not frozen. I haven't tried changing the mode, but I will if this happens again. The problem was that I couldn't change any setting that was controlled by the main dial (Motor-drive mode, focusing mode, etc.) while it was frozen, not just shutter speeds.

Thanks!

[taob]

This may sound irrelevant, but do you also have the BG-ED3 grip and the Canon hand strap attached?

[leony]

Yes, I have both. The grip only has 1 battery in it, the other spot is empty. And the side strap is attached too.

Would this really matter?!

Thanks!

[taob]

With your right hand snugly around the grip, secured by the hand strap, look at where the nylon webbing contacts the lower corner of the camera. With a bit of shifting, it can lie right on top of the vertical grip main dial.

I've discovered that it is possible for the hand strap to slightly turn the grip dial, so that it is between "clicks". In that state, the dial behind the main shutter release will *not* work, i.e.: the camera is not designed to have both dials turned at the same time. If you release your grip on the camera and relax the strap, you can see/hear the dial "click" back in place. You might have to nudge it, but I bet you'll see that is the case. Once that has happened, the main dial will work again.

Slight shifting of your right hand can cause the dial to "slip" back into position, which means the main dial will work again. At the same time, you may be powering off the camera, or switching to a portrait orientation, or whatever. So it may seem that power cycling the camera fixes things, when it really doesn't.

Anyhow, check that out... if it isn't that, then I don't know. ;)