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mbriz
13th of July 2003 (Sun), 19:43
Help! I fully charged my battery and hit the watergarden
tour. Halfway thru saving picture #65 my camera quit.
Period. I went home,checked the charge on the battery, 75%. Now the camera seems to work ok. A lot of $$ for that kind of glitch. The card was not full. Any ideas??
Tried to email Canon, but none of their emails are working right.
Thanks

robertwgross
14th of July 2003 (Mon), 00:29
What do you mean when you say the camera quit? Did it go completely dead, or was there an error message on the top display? Did you switch off and then switch on, to see if that would clear it? If the camera quit, then how did you know that the CF card was not full? For that matter, what was the size of the CF card if you had 65 frames on it, and in what format? How did you know that the battery had 75% charge on it?

---Bob Gross---

mbriz
14th of July 2003 (Mon), 07:36
There was no response. There was no turning it on and off. It was off as though there was not a battery in the camera. When I got home I pulled the battery out of the camera and put it into the charger where it showed a 75% charge. I put the battery back into the camera and shot more pictures. I use a 256 cf card. I should have been able to take many more shots if there had been no 'problem'. At any rate, I doubt I have yet taken more than 500 or so pictures since I got the camera. I took my SLR on vacation since I was more familiar with it. I saved my pictures to my computer right away with the cord to the camera since the card readers would not work. Also pictures would not save until I 'un-xed' the #65 picture. Also, fyi, the purple fringing on waterlilies is major. Probably the contrast.
Marion

martcol
14th of July 2003 (Mon), 08:32
I'm no expert but this sounds like a CF problem more than a camera problem. What is puzzling is why the camera should just die like that. I have one card that causes me trouble but always get the err 2 come up.

Have you tried resetting the camera? There's a menu setting near the bottom of the list "clear settings." Also, do you reformat your card in camera? I've also heard that this is critical and periodically do so myself. Can you try another card? I use about half a dozen mostly, 256MB cards and have a few minor problems but nothing like what you describe.

It sounds really frustrating and you must be upset. Persevere though, the 10D is a beauty! Do you shoot RAW or JPEG? RAW will seriously limit the shots you can get on a card.

You mention colour fringing. It doesn't sound as though this is related to the camera locking up but if you can post a sample image I'm sure someone will help.

Martin

martcol
14th of July 2003 (Mon), 08:34
Oh, I forgot to say... The colour fringing thing sounds like your paramaters might have been fiddled with in the camera settings for JPEG. Again resetting the camera settings will sort this.

Martin

lziering
14th of July 2003 (Mon), 08:56
What lens are you using? MY D60 and 10D would both crash when using a Sigma 17-35mm--usually after hitting the focus point select button. The only way to restart the camera was to pop out the battery.

pharaoh02554
14th of July 2003 (Mon), 15:20
I too have a power up problem now that developed after updating the firmware from canon's site. Camera wont power up anymore. I followed the instructions to the letter. I'm using a sandisk 1G CF card and have taken hundreds of great shots with no probs before the firmware update. Careful!

JATO
14th of July 2003 (Mon), 20:33
I have a 10d that has been at the Canon service for the past 11 days because it just would not power up. The camera was 17 days old! It simply stopped working.
After I complained to Canon they at least offered to cover the shipping cost to the service center.

JATO
www.jatobservatory.org

robertwgross
14th of July 2003 (Mon), 23:38
There was no response... to what?

No response to pushing the shutter button? No response to moving the rear dial? No response to moving the mode dial? No response to changing the main power switch from On to Off to On? Please be specific.

Was the top display lit up during this problem? For example, did it have an Error Code displayed, or was it completely blank?

If it was something specific to frame #65, then that could be a CF card or card format problem. What does "un-xed" mean? If it was trying to write (unsuccessfully) to the CF card, then was the red access LED (near the CF compartment) lit?

---Bob Gross---

pharaoh02554
15th of July 2003 (Tue), 13:28
In my case, the display on top remained blank,display on back, blank, no menu, nothing at all.The batt, had a full charge.Canon said send it in.

Motorsports Photo
15th of July 2003 (Tue), 13:57
martcol wrote:
Also, do you reformat your card in camera? I've also heard that this is critical and periodically do so myself.

I found out early this should be standard procedure. I was told to format the card using a PC, but the PC froze when doing it and my micrdrive didn't work in the camers when re-inserted. The camera was able to format it and it had worked fine since then.

Another hint: Run Norton Utilities on any cards you suspect may have problems. This software also save all but 5 images on an afternoon shoot when my battery was running low.

When your camera body "freezes" alway remove the battery and re-start. The few error messages I have gotten never cleared until the battery was removed.

Remember these digital cameras are a big computer. I'm sure your PC locks up on occasion with no warning and boots back up with no ill effects. No reason your camera cant have the same trouble. Of course you know it does have a problem if it happens often.

-PS