Onestop Digital....

[beano]

Has anyone ever had to return faulty goods to Onestop Digital? If so, how were they at dealing with the situation?

My 50mm 1.8 arrived yesterday, and it's fooked!?! :cry:

The motor makes a horrific grinding noise when focusing, kinda like it has sand in it, but ten times worse! I am so gutted... It could be ages before i get it replaced.

[coreypolis]

have you ever used the 50mm before? it is pretty loud and obnoxious by nature. yours could have just been bad off the line, though I'm betting it was a customer return if it is worse than normal

[beano]

have you ever used the 50mm before? it is pretty loud and obnoxious by nature. yours could have just been bad off the line, though I'm betting it was a customer return if it is worse than normal

I haven't used it before, but it's definitely not normal. When i ruined my 35mm film SLR with sand it didn't make this much noise. I'm thinking grinding=very bad.

[beano]

Well i got my replacement lens today... :D

I ordered a new lens from Onestop so i wouldn't have to wait for them to check the lens, then ship out the replacement. They got mine yesterday, and i got the new one today. They're trying to say that the original isn't faulty, but they will refund me the cost minus £6 postage. I can live with that, even though i know it was faulty (a bit difficult to prove now that they have the lens).

The new lens is great, and i can't wait to take some pics with it, so i guess we're all happy! :D :D :D