Canon Service

[jgbryan021900]

I called Canon the other day and asked about rush service if my camera was to need repair. They don't offer that. I thought that was unusual seeing the amount of pro's who use Canon equipment. I called Olympus and they offer overnight exchanges on E series digital slr's. They also offer rush service on camera's that are out of warranty. I was just wondering if anyone has had there camera sent in to Canon and how long did it take to repair. The tech I talked to said the average turn around was 2 weeks. I guess it's always good to have backup. Thanks in advance for your reply's.

[jcsorensen]

48 Days (5 of which were shipping)

[colmeg]

there is a canon pro service.
sorry i dont have all the info.
call the canon service line and ask for the pro service fax # .

[Littlebike]

Two weeks for me. The test pictures I took appear to me better but I have not had a chance to actually use it with the exception of the bike race this weekend.

[DaveG]

But you actually have to be a pro to get this service. In Canada (and I assume the US) they want to see tear sheets and so forth; so you have to prove that you are a professional photographer.

[kahfluie]

We'll find out... sent mine in on Saturday... I was told it would take 4-6 weeks so return is due around the 15th of November.

For what it's worth... mine had a small dot which I attributed to dust and figured I am airbush it out if it got too noticable. As time went on, the dot got bigger and darker. Took it to store I purchased it from and they told me that that was "more than just dust"... so we sent it back. We'll see what happens, and how long it takes.

Lou

[justme_dc]

my 10D left for it's fourth trip to canon service today. It usually takes them 10-15 days to not repair my camera and send it back in worse shape than I sent it to them in. I bought a 1D yesterday and it's broken out of the box.... we'll see how long it takes to repair it as well.