New G3 can't edit RAW settings

[decaveny]

Greetings,

With my new G3 I shot several images in RAW format. The RAW settings are not editable in photoshop 7 and in zoombrowser.

In photoshop I am using the import utility RS-232C. I get two error messages:



1) no camera can be detected
2) A dialog box that says something like that while there are RAW or movie files present the JPEG format can't be parsed

In Zoom browser:

The item in the pop up context menu that controls RAW settings is greyed out and disabled.

I suspect the error is in the way the camera is capturing the RAW image. That said I also may not have the software to view it properly installed. Also I am a very experienced user of the G1 and G2 and it's software.

Does anyone have any insight into what my problems might be? I am simply unable to view from camera in the viewer, edit and aquire RAW images.

Thanks for your time and help,

-Doug.

[phili1]

Are you going direct to ther usb or a junktion box. Somethimes none powered USB juction boxes do not work with different systems. Try going direct and if thats not it uninstall the software and reinstall it.

[decaveny]

Thanks for your response. I un/reinstalled all software. Zoom browser can now aquire the RAW files now but no luck with photoshop. I am going to post another question.

-Doug.

[Andy_T]

Do you have the necessary plug-in for Photoshop installed?

If not, you have to convert the pictures first.

Regards,
Andy

[decaveny]

Hmmm, I have a G1 and G2 and have not had to use a plugin to edit the raw files from those cameras in photoshop. Is the G3 different? Does it need the new adobe plug in? If so I will just upgrade to photshop 8 which has it as a native plugin. Please let me know if the G3 is different than the other two cameras as far as accessing raw files goes. Thank you.

-Doug.