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View Full Version : Do all lenses have International Warranty?


stephenwilley
19th of August 2006 (Sat), 08:25
I'm sure this has been answered before, but searching through the forums I can't find a definitive answer anywhere.

I live in London (rip-off Britain) and I'm going to Hong Kong later in a month. Can I buy a lens there and get it serviced/replaced/whatever by a UK Canon dealer?

I've just been looking at one of my lenses which is a grey import from the US, and it has an international warranty card that isn't stamped (I guess because it was bought wholesale and re-sold).
Also, am I right in thinking that the warranty is only applicable to the person that bought it from the Canon dealer? If I re-sell a lens on eBay or whatever, can the warranty be transferred?

Advice from people who've done this would be much appreciated.

Stephen

malla1962
19th of August 2006 (Sat), 08:48
Some do some don't,if you buy from hong kong the chances are no.:DIf you buy from Kerso on here you will be ok.

Picture North Carolina
19th of August 2006 (Sat), 14:38
I'm sure this has been answered before, but searching through the forums I can't find a definitive answer anywhere.

I live in London (rip-off Britain) and I'm going to Hong Kong later in a month. Can I buy a lens there and get it serviced/replaced/whatever by a UK Canon dealer?

I've just been looking at one of my lenses which is a grey import from the US, and it has an international warranty card that isn't stamped (I guess because it was bought wholesale and re-sold).
Also, am I right in thinking that the warranty is only applicable to the person that bought it from the Canon dealer? If I re-sell a lens on eBay or whatever, can the warranty be transferred?

Advice from people who've done this would be much appreciated.

Stephen

I don't know if this is correct because customer service representatives can be wrong. However, when registering my camera on the phone with Canon, I asked about the lenses that B&H sells that are listed as "imported" (usually $10 cheaper). She told me that Canon camera bodies are regional; i.e., because I live in the U.S., I need to purchase a U.S. body to ensure coverage. On the other hand she said that all canon lenses are covered by an international warranty as long as they are original canon equipment.