i swear to god i am going to nikon

[jpsimon]

This is ****ing pissing me off more than anything. Both batteries are completely charged, put them in the grip turn on the 20d and it shows the low battery sign. After a few shots itll die completely. Take off the grip, put in each battery solo into the 20d, shows full battery charge for each. Nothing has pissed me off more, i am seriously ready to throw this piece of **** out the window.

[steveathome]

take a trip to my house and throw it through my window lol (make sure its open first)

[Loni]

Like Nikon don't have any problems either... ;)

[jpsimon]

i'm not really going to nikon. but i am really about to take a ****ing hammer to this piece of **** camera

[cdifoto]

Like Nikon don't have any problems either... ;)


Canon Guy: "Hey Nikon guy can you turn it down a little?"
Nikon Guy: "WHAT!?!?"
Canon Guy: "I said your images are too noisy!"

[RossW]

Sounds like the camera is fine, but the grip is causing problems. Are the contacts clean? Making good... er, contact?

[runninmann]

New grip with improved contacts? Or older one? Contact clean? Securely fastened? Recurring problem or recent/one-time?

[jpsimon]

the grip worked fine for a long time. it has just recently started doing this. i cleaned the contacts etc... nothing is working. i refuse to pay canon to fix this either. i already spent 250 dollars paying for them to "fix" my 20d body IT SHOULDN'T ****ING BREAK IN THE FIRST PLACE dont ****ing charge me the "base fee" when it doesn't require any parts at all to fix. i am so angry at canon right now. lkj ajdlskjhasdljkhasdhljkjahsgdkhasgjdkhjgasd

[jpsimon]

i would rather get rid of all of this **** equipment and buy all new stuff, rather than pay canon a bull**** fee to fix something that shouldn't need fixing.

[cdifoto]

You could stop cursing since it gets filtered in the first place. Then cool your jets and find a rational solution. Things usually work out better that way.

[jpsimon]

my jets have been cool long enough, i have been far too patient with the 20d and the grip. Now this is just driving me insane. It would be nice if canon could make something that didn't break.

[jpsimon]

had to send the 100-400L in for service, had to send the 20d in for bull**** service that i had to pay for, and now apparently i have to send in the grip for service that im sure they will charge me for. i am starting to hate this company

[CoolToolGuy]

Yea, its frustrating, but try changing the positions of the batteries - put the left battery in the right position, and vice versa. I know that is not a solution, but it made a difference for me. ;)

One of these days I'll get as pi$$ed off as you and send my 20D and grip in for some Canon Service magic. :evil:

The BG-E2 sure did turn out to be a turd for Canon, eh? :confused:

Have Fun,

[Ronald S. Jr.]

I take the grip off, put it back in, and put the batteries in. Should read full.

[jpsimon]

swapping batteries, taking off the grip and putting it back on... nothing works.

[cdifoto]

Throw a battery in the camera without the grip. Shoot without it till you chill out. Not what you wanna hear but it'd get you up and running again.

[steveathome]

chuck the grip, the batteries last forever anyway, and it doesnt take 30 secs to change it. I dont think a grip is needed for the 20D anyway.

[jpsimon]

this is ridiculous. i shouldn't have to do that in the first place. it's such a simple piece of equipment how could canon screw this up so bad?

[Steve Parr]

The BG-E2 sure did turn out to be a turd for Canon, eh?

I've had a grand total of one issue with my BG-E2. The thumbwheel loosened, and the camera powered off. That's happened only once in 9 months.

I get a kick out of people who suggest that moving to Nikon is silly because they have problems, too, or that sticking with Canon is the way to go because Nikons are noisier. The OP is clearly fed up, and the problem he's having has nothing to do with noise present in the images...

[jpsimon]

i need the grip. i hate shooting without the grip now that ive used it for so long

[steveathome]

get a grip lol

[cdifoto]

I've had a grand total of one issue with my BG-E2. The thumbwheel loosened, and the camera powered off. That's happened only once in 9 months.

I get a kick out of people who suggest that moving to Nikon is silly because they have problems, too, or that sticking with Canon is the way to go because Nikons are noisier. The OP is clearly fed up, and the problem he's having has nothing to do with noise present in the images...

Chill out Steve it was a joke, clearly over your head. :rolleyes:

What I really get a kick out of is people who say they're gonna move to another brand just because they have problems with ONE relatively minor accessory, and feel the need to start a new thread to announce it.

[The_Mook]

Could it have got wet? My speedlite was under a damp towel and it did very strange things for while. Eventually it was ok again. If it was sticky matter it may have left deposits that are shorting out the power.

Just a thought, and good luck I hope you find the answer.

[condyk]

Get it fixed, buy a new one or sell the lot and buy something else. What other options do you have? Get over it. Life is too short.

[wolf]

This link (http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&keycode=2112&fcategoryid=215&modelid=10464#BGE2) may help you out.

[sandro9mm]

for gods sake go nikon if u feel like that...

[WxGuesser]

i'll send you my xt and you send me the 20.... sounds like a fair trade to me since you're so $&%$* pissed off..

[jpsimon]

Chill out Steve it was a joke, clearly over your head. :rolleyes:

What I really get a kick out of is people who say they're gonna move to another brand just because they have problems with ONE relatively minor accessory, and feel the need to start a new thread to announce it.



of the 5 pieces of canon equipment i own. 3 of them have needed repairs. i treat the equipment as good as you can so that is not the problem.. 20d body, 100-400L, and the grip... all have effed up beyond use.

[cdifoto]

of the 5 pieces of canon equipment i own. 3 of them have needed repairs. i treate the equipment as good as you can so that is not the problem.. 20d body, 100-400L, and the grip... all have effed up beyond use.


That's just bad luck. I only have one product that's broken and it's the cord for my flash. I snapped the hot shoe tabs. Screwing it direct to the bracket solved that problem, and made it stronger anyway. Certainly not "effed up beyond use."

[jpsimon]

maybe i will GOSH

[condyk]

Leica are pretty reliable I think.

[cdifoto]

Leica are pretty reliable I think.

Purchase a kit for me and I'll report back to you with my findings. :) :p

[WxGuesser]

please do.. i'll pay shipping both ways!

[neil_r]

Would hate to meet you in a real crisis ;)

Chill it's only a camera, or grip, or both.....

[jpsimon]

im a nice guy. i am just beyond pissed about this equipment. you dont spend this much money to have things break and not work like this. ahhhhhh

[jpsimon]

i dont even want to think about buying a 1ds mkII or any camera that costs that much from canon after this experience

[cdifoto]

i dont even want to think about buying a 1ds mkII or any camera that costs that much from canon after this experience

On the plus side, the grip is integrated.

[jpsimon]

would be nice

[wolf]

Send it back to Canon for a free repair.

[jpsimon]

they didn't repair my body for free, i dont want to pay for a repair on this. im in quite the dilema

[steveathome]

try contacting them first, you might be suprised

[cdifoto]

try contacting them first, you might be suiprised

But don't get hot headed. Nice but firm goes a long way.

[wolf]

If the serial # of the grip is below 096000 Canon will repair the grip free of charge.

[Bob_A]

they didn't repair my body for free, i dont want to pay for a repair on this. im in quite the dilema


Did you look at the link Wolf provided? BG-E2 grips with Serial Number 000001 - 096000 are repaired free of charge.

Edit: Doh ... maybe I have the range of serial numbers wrong (Wolf may have the right number) ... gotta read the Canon info more carefully.

[SuzyView]

Are they regular Canon batteries?

[Mark_Cohran]

I think if you contact Canon, explain the issue to them and your concerns about the quality of the equipment, you'll find they're probably willing to work with you. Most companies want satisfied customers, not frustrated and upset consumers who are going to speak ill of Canon products to their friends, co-workers and acquaintances, or post about it on the Internet. While I understand your frustration, having been there myself with other products and other companies, I've always had the best results with a well written letter or well rehearsed phone call.

Good luck!

Mark

[wolf]

Did you look at the link Wolf provided? BG-E2 grips with Serial Number 000001 - 096000 are repaired free of charge.

Edit: Doh ... maybe I have the range of serial numbers wrong (Wolf may have the right number) ... gotta read the Canon info more carefully.

Nope, my original number was wrong. http://photography-on-the.net/forum/images/icons/icon11.gif

[jpsimon]

i guess ill just call canon... serial number 061042 on my grip. such a pain in the ass that i have to do this at all. they need to pay for shipping for me to be completely satisfied

[steveathome]

I think this thread could go on lol
bye

[Tom W]

This link (http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&keycode=2112&fcategoryid=215&modelid=10464#BGE2) may help you out.

Definately talk to Canon on this. Good link, Wolf.

[jpsimon]

thanks for the link wolf

[condyk]

Are they regular Canon batteries?

Judging by the OP's experience to date, let's hope not :lol: :lol:

[Bodog]

Just curious, how old are the batteries?

[steved110]

Mark is right, you need to cool off and decide what you will say to Canon to get what you need. Ranting in the short term is probably useful, lets off steam, and we don't mind, honestly.

But Joe Office Hours who answers the phone tomorrow will be far more likely to help out if you are reasonable - so you need to plan what you want to say. today being sunday is probably actually good for you, it stops you calling while in a temper. Honey catches more flies than sh*t ( or something like that anyway..)

Failing that, if you truly fail to get satisfaction from Canon, moving to Nikon is probably not a terrible idea. their quality kit is as good as Canon's, and for sure that D200 is a fine camera. I have severed ties with a mobile phone service provider for their failure to care for my needs, and as much hassle as it was at the time, every month that they don't get my money I feel better. As a consumer it is your last option, and one that should be taken if there is no other way to get what you need. Voting with your feet is one way to get the message across, and if there is a service issue there, the only way the company will realise is when it starts to hurt them.

[wolf]

thanks for the link wolf

http://photography-on-the.net/forum/images/icons/icon7.gif

Hope it works out for you.

[GyRob]

get a grip lol
That is so funny :lol:
But to the OP its best to talk nicely to the guy on the phone at Canon ranting off at them will not do you any good imho.
Rob.

[Jaime]

Go to a store and try another grip, I am sure it is not the camera. I have seen plenty others that have had problems with the grips and not the camera, the proof lies in the fact that the camera responds to the batteries individually inserted into them. Maybe you have a bad grip.

[jpsimon]

i'm sure its the grip. its just the most annoying thing in the entire world to have to send a third thing to canon to get fixed. its driving me crazy.

[neil_r]

i'm sure its the grip. its just the most annoying thing in the entire world to have to send a third thing to canon to get fixed. its driving me crazy.

It is annoying, vexing, frustrating and a royal pain in the a*s but "the most annoying thing in the entire world" I think not.

[jpsimon]

it is the most annoying thing in the entire world - photography related

[cdifoto]

it is the most annoying thing in the entire world - photography related

Not even close.

[dylix]

Canon Guy: "Hey Nikon guy can you turn it down a little?"
Nikon Guy: "WHAT!?!?"
Canon Guy: "I said your images are too noisy!"http://forums.offtopic.com/images/smilies/bowdown.gif

[John7]

This is a well known problem - Get a grip man!:D

[SuzyView]

LOL. Those last two were great!

[jpsimon]

Not even close.


from what i have experienced, and i have experienced a lot. yes it is. for me personally.

[SuzyView]

Let's not dwell on how deep out challenges are, but try to help this poor photographer fix the problem. Why are the batteries in the grip doing that and what can be done? What is next?

[cdifoto]

Let's not dwell on how deep out challenges are, but try to help this poor photographer fix the problem. Why are the batteries in the grip doing that and what can be done? What is next?

We tackled that about 3 pages ago...

[SimonG]

... What is next?
If we are lucky, the OP contacts Canon and has their grip replaced. If we are not lucky, I predict that this thread continues on its current course. ;)

[Dorman]

Oi, I'm getting a headache just reading this thread. At least you're letting off steam here rather than blowing up at an employee who's job it is to help you. I think before you go off on any more tangents you should contact Canon and see what they are willing to do for you. Is your equipment under warranty? If so, this is why they are protected. It's electronics, stuff happens, plain and simple.

On the contrary over the course of my entire life I've only had 1-2 things happen to my electronics, you're just having a bad run of luck.

[SuzyView]

So, is he going to call Canon? I would. Unlike my husband, who will not return anything, I don't care who I have to yell at or what I have to sign. I will get it fixed and get it right. I think being the youngest of 8 children, I can't take no for an answer. If you want your equipment to work right, there is no embarrassment here. Sometimes things don't work right. That's a fact of life. But when you absolutely depend on something, empower yourself and get it fixed and a sweet voice sometimes is more convincing than yelling. Got to be reasonable and yet assertive.

[surfologist]

Things move pretty fast in just a few hours.

On the point of not blowing up in a persons face( or ear) who is trying to help you out, i second that. it will not help at all, unless the person is being a complete jackass, then a little more stern words will help.

second, dude, it is just electronic equipment. It is going to screw up from time to time. I have had the privilege of not having any prolems what so ever with canon in the past 2 years of me starting. Things are not perfect though, just like you and me. Pleas get over it, and yourself, and not tell us that you are going to buy Nikon equipment. we honestly dont care. we are here to talk about canon, to prove that, click HERE (http://photography-on-the.net/forum/images/misc/potnf_logo.gif)! see the red word? that is what we are here to talk about.

Thanks for keeping your kindergarden tantrums to yourself in the future!!!

[TMR Design]

OK so you have a problem with the grip. No reason to curse the grip and I guess you could buy a Nikon but I don't see how that accomplishes anything. Sounds like either dirty contacts or a short in the grip somewhere but your camera is fine. Is the grip under warranty? If not I am sure it is a simple repair. Any piece of gear can fail. It is the nature of the beast.

[jpsimon]

all you people chiming in late... i've already figured out i have one of the piece of **** canon faulty grips.. im gunna send it in for them to fix.. and have them pay for shipping both ways.

again, if you read the whole thread.. you would read ive already had to send my 100-400 in for a faulty motor, i had to send in my 20d body because it wouldn't turn on at all... AND I HAD TO PAY FOR THAT FIX THAT REQUIRED NO NEW PARTS. and now i have a faulty grip. i have every right to be pissed at canon. if you dont want to see a rant on how much canon sucks, then just pass by the thread.

thanks to everyone else who actually have helped though.

[Billginthekeys]

it is the most annoying thing in the entire world - photography related
MDJAK dropped his 1dsMKII on the new york sidewalk last year.... that would seem to be more annoying. i know you are pissed man, and i hope you dont feel we are being offensive, its just that being mad isnt going to fix anything, although it might make you feel better. ive been there. For instance, dell sold me a part with my computer that didnt fit in it, and for the longest time refused to take it back even though it was their fault that they sold me something that wasnt compatable off the friggen accessories page for the computer to begin with.

[JBF]

my jets have been cool long enough, i have been far too patient with the 20d and the grip. Now this is just driving me insane. It would be nice if canon could make something that didn't break.

Sorry your camera is causing you such problems, I am on my 6th Canon and have never had a problem at all. Looks like it needs to be sent to canon for a tune up. Plus, the only thing I break is something I drop.

[jpsimon]

thanks for keeping your comments about a thread you dont enjoy to yourself! next time dont waste your time eh? sometimes people need to let off steam... thats exactly what i was doing


Thanks for keeping your kindergarden tantrums to yourself in the future!!!

[cdifoto]

Is this officially the longest grip thread ever yet?

[jpsimon]

or quickest growing one ever? haha 6 pages in a couple hours

[surfologist]

thanks for keeping your comments about a thread you dont enjoy to yourself! next time dont waste your time eh? sometimes people need to let off steam... thats exactly what i was doing

No time wasted here. If you need to let off steam, find somwhere else to do it. The only thing letting off steam here will do is get people not to like you, at all, and you can show them how immature you are!

Keep your cool man, if you need help we are here to help you, so ask a question, and we can find a solution. I have been a member for a woping 2 weeks or so, and i have learned more here than i have in a long time!! I want to thank everyone who has help me so far, this is probably the best forum i have been to in a while!!
(just trying to keep it on a positive note here...lol)

[SimonG]

... sometimes people need to let off steam... thats exactly what i was doing
Maybe General Chat would be a better venue for that sort of thread, yeah?

[SkipD]

Jonah, I had the impression from your posts that you were about 16 years old until I looked at your website. You really need to get a grip and learn to deal with reality without blowing up publicly like you did. With your apparent creativity, you could get business from the folks in these forums, but not after they see you display your emotions the way you did.

[jpsimon]

just having a horrible week... and my annoying canon problems didn't help. sorry guys, i'm just not doing well.

the thread ended up informative though.. and thanks for the comments about my website/work.

[Stavhp]

GET A GRIP OF YOURSELF MAN :P
Lol, i was forced to say that, i promice, the voices in my head threatend me
This is putting me off buying a grip now, that bad???

[jpsimon]

haha you are the third or forth person to tell me to get a grip.

i can't live without grip.. but apparently i can't live with it... just gunna have to get it fixed

[surfologist]

haha you are the third or forth person to tell me to get a grip.

i can't live without grip.. but apparently i can't live with it... just gunna have to get it fixed

I have actually been wanting to get one, because my rebel xt is small, and i think the bigger 'grip' will feel better holding it. Is that why you were saying you cant get rid of it, because you are used to it?
On the xt do you know if it is AA batteries, or the canon rechargable batteries? I would like to get one if they are rechargable, but not AA's. I think i would blow through AA's if that was the case!
Anyway, jpsimon, what is it on your 20D?

[SimonG]

... On the xt do you know if it is AA batteries, or the canon rechargable batteries? ...
The grip for the rebel, like all of the accessory grips, gives you the option of using one or two of the standard lithium ion cells, as well as the option of using six AA batteries for emergencies. In my opinion, having a grip is great on the Rebel XT due to the camera's size (i.e. you can fit more than two fingers on the grip), but I find that it's more a matter of preference for the 20/30/5D due to the camera's larger size.

[blonde]

Hey Jonah,

long time no talk my friend!!! how is your car's suspension? i hope that it is better than your camera grip :)

anyway man, take a deep breath and relax. worst come to worse, sell this one and buy the newer ones with the gold contacts and all will be well...

Snir

[Sprout Crumble]

I'm gonna agree the BG-E2 is a lousy design. Never seems to seat solidly, always a bit of flex, the E1 strap interferes with the vertical buttons and i've also had the battery problem.
Love the 20D but the BG-E2 is most definitely not of the same calibre. Shame.

[jpsimon]

I have actually been wanting to get one, because my rebel xt is small, and i think the bigger 'grip' will feel better holding it. Is that why you were saying you cant get rid of it, because you are used to it?
On the xt do you know if it is AA batteries, or the canon rechargable batteries? I would like to get one if they are rechargable, but not AA's. I think i would blow through AA's if that was the case!
Anyway, jpsimon, what is it on your 20D?

i just love the feel of the camera with the grip, and the buttons on the grip are SO useful.. i will never get a camera without a grip option.. or built in (1dsmkII style). plus when sohoting with the 100-400... it is FAR easier with the grip

[jpsimon]

Hey Jonah,

long time no talk my friend!!! how is your car's suspension? i hope that it is better than your camera grip :)

anyway man, take a deep breath and relax. worst come to worse, sell this one and buy the newer ones with the gold contacts and all will be well...

Snir

suspension is good! we are refering to the coilovers right? how ya been?

[blonde]

i have been very good my friend :) and i am talking about the coiloves...

[jpsimon]

they have been great..although i have been jonesin' for an 05 white sti... but ill wait until 08 i think..

[cgratti]

had to send the 100-400L in for service, had to send the 20d in for bull**** service that i had to pay for, and now apparently i have to send in the grip for service that im sure they will charge me for. i am starting to hate this company

Did you try the grip on another 20D? Do you have a friend with a 20D to test it out?
Maybe its the camera and not the grip...

[jpsimon]

well the batteries work fine in the camera... full charge on both.. and will last a good while as if nothing is wrong. im pretty sure its the grip (plus the grip has the serial number of the faulty ones that canon made). im just gunna end up sending it in

[Southswede]

Canon Guy: "Hey Nikon guy can you turn it down a little?"
Nikon Guy: "WHAT!?!?"
Canon Guy: "I said your images are too noisy!"



THAT'S GREAT! Oh, sorry: that's great!

[Diilley]

hey jp is that your yellow wrx on your website?

[blonde]

^^^ yes it is...

[Diilley]

so he is Mr. November?

[jpsimon]

mr november? on the calendar?

[Choderboy]

This should be made a sticky:


Here's a solution to the 20D grip problem that worked
fine for me - I recommend trying it (nothing to lose!) -
the problem is that the grip pivots around the locking screw when weight is
applied. Then the contacts in the hand grip lose contact inside the camera.
A simple solution is to put one or two narrow strips of gaffer tape across the
top surface of the grip at the end away from the hand grip (ie the left end
looking at the back).
This pushes the left end down a tiny bit, which forces the contacts a bit
further into the camera and Voila! end of bad connections. Never had a problem
after making this alteration.


Worked for me. My grip would rarely go a day without a grip related lockup / error. I had given up using it, then I found Phil's post above.
Simple , cheap , effective.

[sandro9mm]

relax jpsimon, u do know that nerve cells don't recover! send it in and find peace... nirvana

[Tyreman]

I had an EX Auto years ago (ugh!) as youngin'
the film rewind crank stuck unmercifully(****!).
sent it in to Canon in Mississuaga/Toronto and I think it was around $80.00+ at that time......a lot of money.
Unit was 4 months out of warranty.:(

[Steve Parr]

Chill out Steve it was a joke, clearly over your head. :rolleyes:[/qoute]

'Ropund these parts, comments like that are almost always seriously stated...

[quote]What I really get a kick out of is people who say they're gonna move to another brand just because they have problems with ONE relatively minor accessory, and feel the need to start a new thread to announce it.

Didn't I read something about a lens he had to send in also?

As for the grip being "minor", I disagree. The grip is a major accesory for me, as it beefs up the amount of real estate I can hold on to...

[Steve Parr]

MDJAK dropped his 1dsMKII on the new york sidewalk last year.... that would seem to be more annoying.

I'm willing to bet that what happened to MDJAK didn't annoy JPSIMON at all...

[blackshadow]

it is the most annoying thing in the entire world - photography related
Try having all your gear stolen and not being able to afford to replace it - that happened to me a few years ago.

[jpsimon]

i understand people have had worse problems. im simply saying it is the most annoying thing to happen to me... along with the other canon problems

[davidfig]

Wow that was a harsh read. Jp I hope this all turns out right for ya. I had a friend with a 20d and the same grip problem. He was frustrated also, and this was early on when they first found out and canon had not yet admitted it. He sent it for repair and he has not complained since, as if it never happened. I guess what ever causes us not to get the shot is frustrating. I have a friend with a D70 and you should hear him when he puts a sb800 flash on. Yikes! I guess he's still learning.

[cosworth]

had to send the 100-400L in for service, had to send the 20d in for bull**** service that i had to pay for, and now apparently i have to send in the grip for service that im sure they will charge me for. i am starting to hate this company

I still love my Canon even after a $1200 repair bill for all black images and sending it to them for the third time...


My repair cost more than your camera. I think you could find a good solution to this pretty quick.

[Shasta]

What batteries does that particular grip take? And are they genuine Canon batteries? Plus why don't you go down to local camera dealer you deal with and see if you can swap a set of batteries out just to eliminate something. It's funny you mention that cause I get sort of the same thing with my D30 and grip. I think it has something to do with the amount power it takes to both power up the grip and camera vs, just the camera. One weak battery will do this and I have aftermarket batteries and one does not last as long as the other.

Tell me this does your grip take 2 batteries, like mine, 511's? When mine shows low I swap positions of the batteries are showing low and all of a sudden it shows full charge, then within minutes back to low. I'm pretty sure its a battery condition. If your grip can run on one battery try one, see how long it takes then try the other. Remember it works fine on the camera because not as much load placed on the batteries.

[jpsimon]

they are genuine canon batteries... the batteries are fine and both work just fine solo in the camera... im pretty sure i just have one of the faulty grips that canon will fix for me.

[Shasta]

they are genuine canon batteries... the batteries are fine and both work just fine solo in the camera... im pretty sure i just have one of the faulty grips that canon will fix for me.


Oh I didn't realize they actually had a problem with that grip. Good stuff.

[tdaugharty]

Sounds like the camera is fine, but the grip is causing problems. Are the contacts clean? Making good... er, contact?

Come on .. It's a free easy fix. It's not a surprise the grip has issues on the 20D. I had the issue, put the door back on and sent the grip off to Canon. 5 days later it was back in my hands all fixed.

S*it happens and b/c of manufacturing defects Nikon is not excluded from such possibilities. So get a grip ;)

[cdifoto]

8 pages and counting...

wtf

[neil_r]

8 pages and counting...

wtf


Only three if you change your "number of posts per page" setting :-)

Nothing like a good rant to start a thread.....

[Steve Parr]

S*it happens and b/c of manufacturing defects Nikon is not excluded from such possibilities. So get a grip ;)

That's right.

He should keep the gear he knows is screwed up because another company's gear might be screwed up...

:rolleyes:

Again, it sounds like this guy has had problem with more than just the grip...

[cdifoto]

Only three if you change your "number of posts per page" setting :-)

Nothing like a good rant to start a thread.....


LOL so true. I always forget about those custom setting things.

[tdaugharty]

That's right.

He should keep the gear he knows is screwed up because another company's gear might be screwed up...

:rolleyes:

Again, it sounds like this guy has had problem with more than just the grip...

It's like I tell my direct reports. "Fix the Issue" don't work around it unless there is no fix. Make the vendor accoutable.

[Laffctx]

It sounds as though to me you are not going to be happy unless you switch brands. If your really that unhappy with Canon, and it truly sounds like you are, then what is the problem? Just go ahead and sell the stuff you have and buy all new Nikon stuff.

I have a Canon XT, with a grip, and 4 Canon lenses. Luckily, I have never had any problems.

But, if it upsets you that bad, and, I am not saying I wouldn't be upset myself, then sounds like the only way to ease your frustrations is to start anew with a different product. Then, life can be happy again. Not a problem!

I wish one of us could fix it, but that isnt going to happen anytime soon! Good luck with what ever you decide!

[SeanH]

i need the grip. i hate shooting without the grip now that ive used it for so long


Buy a 1 series.......then you won't have to pretend it is one......not to mention you will get twice the battery life :wink:

[jpsimon]

yeahhh im gunna have to get a 1 series at some point

[Croasdail]

I feel your pain. My grip has been banned from my camera now. It worked just fine for a while, had the problem, was fixed by canon, worked for a while more, now camera will not fire with it attached. I would try sending it to Canon..... they should make it right for you.

[Liang]

Bought a new EF50f1.4 recently, but having back focus problem when attached to my 300D. Take back to the dealer, they tested with 350D, 30D and no problem at all. Back focus only happen in my 300D. Have to sent in my 300D + all the lenses to Canon for repair.

[thedoc]

I know at least one more person that has the same problem with his grip and 20D body.He also cleaned the contacts but no luck.Maybe it is a relatively common problem.

[Choderboy]

I know at least one more person that has the same problem with his grip and 20D body.He also cleaned the contacts but no luck.Maybe it is a relatively common problem.

Not "maybe"
Canon have acknowledged there is a problem.
I try to help people with the suggestion of the "pfogle" mod , but it seems very few people are prepared to try this simple fix :confused:

[SkipD]

Not "maybe"
Canon have acknowledged there is a problem.
I try to help people with the suggestion of the "pfogle" mod , but it seems very few people are prepared to try this simple fix :confused:I would like to hear more about that mod, Dave. I use the original grip for the 20D and so far have just lived with the shortened useful battery life.

[Steve Parr]

It's like I tell my direct reports. "Fix the Issue" don't work around it unless there is no fix. Make the vendor accoutable.

And one way to do that is to not purchase their products. Yes, the impact will be more symbolic than anything else, but it's still there.

I normally agree with what you're saying, but how many times do you have to deal with gear that keeps malfunctioning before you bail?

That's what this guy seems to be dealing with...

[cdifoto]

And one way to do that is to not purchase their products. Yes, the impact will be more symbolic than anything else, but it's still there.

I normally agree with what you're saying, but how many times do you have to deal with gear that keeps malfunctioning before you bail?

That's what this guy seems to be dealing with...

Well he hasn't moved over to Nikon yet...unless I missed that Sell thread. :(

[Choderboy]

I would like to hear more about that mod, Dave. I use the original grip for the 20D and so far have just lived with the shortened useful battery life.


I have allready posted in this thread, but it was ignored. I thought I would try a "bait" post. ( I really can't understand why people keep speculating on cause off this problem , but ignore somebody posting a simple fix )

Here is one of pfogle's posts:

Here's a solution to the 20D grip problem that worked fine for me - I recommend trying it (nothing to lose!) -

the problem is that the grip pivots around the locking screw when weight is applied. Then the contacts in the hand grip lose contact inside the camera.

A simple solution is to put one or two narrow strips of gaffer tape across the top surface of the grip at the end away from the hand grip (ie the left end looking at the back).

This pushes the left end down a tiny bit, which forces the contacts a bit further into the camera and Voila! end of bad connections. Never had a problem after making this alteration.

[SkipD]

Here is one of pfogle's posts:Many thanks...

[foghorn]

I have allready posted in this thread, but it was ignored. I thought I would try a "bait" post. ( I really can't understand why people keep speculating on cause off this problem , but ignore somebody posting a simple fix )

Here is one of pfogle's posts:

Here's a solution to the 20D grip problem that worked fine for me - I recommend trying it (nothing to lose!) -

the problem is that the grip pivots around the locking screw when weight is applied. Then the contacts in the hand grip lose contact inside the camera.

A simple solution is to put one or two narrow strips of gaffer tape across the top surface of the grip at the end away from the hand grip (ie the left end looking at the back).

This pushes the left end down a tiny bit, which forces the contacts a bit further into the camera and Voila! end of bad connections. Never had a problem after making this alteration.
Hook, line...;)
Well, you have first hand expierance with this. Do you know if this is a problem with the 30d's as well? Or is the 20d BG issues talked about more since it's been around a little longer?
This is more comforting after reading this, I was a little hesitant about the BG before reading this post.

[Choderboy]

Hook, line...;)
Well, you have first hand expierance with this. Do you know if this is a problem with the 30d's as well? Or is the 20d BG issues talked about more since it's been around a little longer?
This is more comforting after reading this, I was a little hesitant about the BG before reading this post.

I felt a bit stupid after finally finding Phil's post. Seemed really obvious (like lots of obvious things that somebody else points out to me)
Can only assume the 30D would be affected the same way.

After doing the "pfogle mod" , I wondered if the official Canon fix for the grip was to put it in a jig , heat it up and bend it , then send back to poor sap (AKA canon consumer) :)

[Mark_Cohran]

I felt a bit stupid after finally finding Phil's post. Seemed really obvious (like lots of obvious things that somebody else points out to me)
Can only assume the 30D would be affected the same way.

After doing the "pfogle mod" , I wondered if the official Canon fix for the grip was to put it in a jig , heat it up and bend it , then send back to poor sap (AKA canon consumer) :)

Actually, the modification included a spacer and washer combination which corrected the intermittent contact problem. I read the details somewhere on Canon's site, but I can't locate the link now.

I know it's popular to bash manufacturing companies right now (don't know why, but there seems to be a lot of it about), but why assume the worst. I sincerely believe that Canon want's satisfied and happy customers.

Mark

[Choderboy]

Actually, the modification included a spacer and washer combination which corrected the intermittent contact problem. I read the details somewhere on Canon's site, but I can't locate the link now.

I know it's popular to bash manufacturing companies right now (don't know why, but there seems to be a lot of it about), but why assume the worst. I sincerely believe that Canon want's satisfied and happy customers.

Mark

I'm sure some people in Canon want satisfied customers. I think others want their bonus for achieving product release on time. (total guess , I have no idea how Canon runs it's business , but it all comes down to beancounters eventually)
Whatever the background cause , they released an unsatisfactory product in this case.
I like full disclosure - if anybody asks me about equipment I'll include all the negatives as well as the positives.

[DEMO]

Not sure if anybody has seen this but I remembered this post and I had to copy and paste.

Service Notices: BG-E2 Battery Grip

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=215&modelid=12929&keycode=2112&id=28260


It has been discovered that when using Battery Grip BG-E2 with EOS 20D/20Da or EOS 30D digital SLR cameras, there are cases that, even with fully charged batteries (exclusive battery pack or NiMH battery) or unused AA size batteries, only a few shots can be taken or "bc" is displayed immediately.

BG-E2 Battery Grips that cause this phenomenon will be repaired free of charge.

We sincerely apologize for the inconvenience this issue has caused for you. We will make every effort in quality control to provide products that our customers can use with confidence. We appreciate your understanding in this matter.

Please refer to the following for details:

Products:
Battery Grip BG-E2 and Battery Magazine BGM-E2
- Battery Grip BG-E2
Serial Number 000001 - 096000 (shown below)
- Battery Magazine BGM-E2
Old type products (shown below)



* New type products have gold-plated terminals and different configuration.

Phenomenon:
Even with a fully charged battery (exclusive battery pack or NiMH battery) or with an unused AA size battery, only few shots can be taken or "bc" may be displayed immediately.

NOTE:
Please note that phenomenon concerned may occur under the following conditions. The products will not be considered as defective in these cases.

When a BG-E2 grip that is being charged is attached to the camera, the camera may not check the battery level correctly. Please attach the grip to the camera, and then charge the battery.
If AA alkaline batteries are used under the temperature below 20&degC, shots may not be taken. Also, the power of the AA alkaline batteries depends greatly on manufacturers' design specifications and storage conditions. With some AA alkaline batteries, shots may not be taken.
The number of shots taken and the level of battery power vary with the quality and the condition of the battery.
With NiMH rechargeable batteries, the battery level may not be shown as full even if they are fully charged.
Services Offered:
Battery Grip BG-E2 will be repaired free of charge
Battery Magazine BGM-E2 for BG-E2 Battery Grip will be exchanged with a new product free of charge.

Contact Information for inquiries:
Call Center
1-800-828-4040 (toll free)
*Available with your cell phone or PHS.

Office Hours:
Weekdays: 9:00 a.m. to 8:00 p.m.
Saturdays, holidays: 10:00 a.m. to 5:00 p.m.

[JMHPhotography]

This is such an old problem, and there is actually more to it. The OP may have a faulty grip and so on, but there are others who just can't seem to get a BG-E2 to work on a 20D. I'm one of them. I've sent my grip twice, and my 20D with limited luck. The grip works flawlessly on my 30D so I have just accepted that I would not use the grip on the 20D. I mount it to a camera flip stroboframe to take group shots at weddings so it works out fine for me. Now, I can use the grip on the 20D with AA alkaline batteries without any problems. And if I use the BP-511's in the grip, it'll show full charge for about 3 or 4 shutter accuations, but then goes immediately to low battery. At this point, I can take literally hundred of shots without any problems so I guess it isn't ALL bad, but it is still not right.

[surfologist]

Help!! NOOOOO!!!!!!!

this thread was dead for a week!!!!
Stop beating a dead horse (nikon, i mean)

LOL just kidding... carry on..;)

[Hellashot]

i'm not really going to nikon. but i am really about to take a ****ing hammer to this piece of **** camera

Dude, chill and it's your battery grip not the camera!