Zoom browser EX

[tommygun]

Somebody can help me, Icannot use Zoom browser in Win XP if I'm not logged as administrator. Canon Support referred me to the manufacturer of my PC(?????)

[PeterS45]

Can you tell me exactly what happens when you try to start ZoomBrowser when you're not logged in as administrator. May I can help when I now more.

[gsmx2]

I try not to answer questions if I don't have a complete solution. However, perhaps I can lead you toward the right path and you can find your way.

When programs are installed in XP, there is an option to make it available to THIS USER or ALL USERS. It may be possible that the program was installed when the ADMINISTRATOR was logged on and it was set only to be used by THIS USER.

If you can figure out how to change that setting in XP, you should do that. Otherwise I would uninstall the program and reinstall it making sure it is available to all users.

gsm x2

[tommygun]

When I click on the program's icon it shows the splash screen and it shutdowns immediately.
Thanks

[PeterS45]

OK. First thing I can think of is to uninstall it and try to install it fresh again.

[tommygun]

I've already done that

[PeterS45]

It seems to me ZoomBrowser tries to write something on the disk that needs administrator rights. So check what you're rights are and give yourself administrator rights. That should solve the problem.

[atotos]

I am not sure about XP, but in Windows 2000 if you right click on the Zoombrowser shortcut on your desktop and choose properties, there is a Security tab. It looks like this
http://www.gksdesign.com/ixus400/various/zbproperties.jpg

You can modify programme access rights straight from there. Hope this helps :)

[JohnnyE]

Try disabling any pop-up-blocker software that you have running. It can and does interfere with ZoomBrowser EX. Just a thought.

[morim]

Im having the same problem, running under win 2000 with admin rights.

Does anyone have a solution or a clue?

/morre

[morim]

found this on the net :

http://www.canon-europe.com/patches/zoombrowser/index.html

Can't wait to try and see if it helps :D

ZoomBrowser EX 4.02 UPDATE:
ZoomBrowser EX 4.01 issues solved:

Under certain circumstances the use of ZoomBrowser EX 4.00 / 4.01 will cause a program / computer shutdown.
Camera window closes when there are Canon DV camcorder "Card Mix" images on the media of the selected camera.
Photostitch is not started automatically when "Stitch Assist" images are selected.
Windows 2000/XP users without administrator access rights can not access the Camera Windows / My Camera dialog.

[jrobert]

found this on the net :

http://www.canon-europe.com/patches/zoombrowser/index.html

Can't wait to try and see if it helps :D

ZoomBrowser EX 4.02 UPDATE:
ZoomBrowser EX 4.01 issues solved:
[/list]

FWIW, ZoomBrowser EX is up to at least version 4.5. My copy was delivered w/ an a70 I purchased around 1 Jan 04.

-jeff-

[atotos]

My version is 4.1.0.46 which I got in Sept 2003 when I got my IXUS400 :)

[atotos]

This is the link to upgrade your software

http://software.canon-europe.com/index.asp?c=i

you must choose your camera model, OS and language and all available upgrades and patches for your camera will be listed as a result :)

[willy77nilly]

Try reapplying the default Windows XP Security templates to the system.

Instructions can be found here: http://www.microsoft.com/technet/prodtechnol/winxppro/proddocs/SCM_revert.asp

The fact that it works in administrative mode, means it's a security setting or change on the other accounts.

[morim]

I was in contact with the swedish canon suport and they gave me the advice to reinstall Zoom Browser with antivirus program Deactivated. Well I'm at work now so I havent tried it yet. Hopfully this will solve the problem. This problem with Zoom Browser was new to the support...

( They better check "Photography-on-the.net" more often... :lol: )

/Morim

[HaiB]

What a great update:
Cant start Zommbrowser after update to V50 without ADMINISTRATOR rights.
Error Message:
AppName: zoombrowser.exe AppVer: 5.0.0.142 ModName: zbdmu.dll
ModVer: 5.0.0.142 Offset: 000050cf
OS: WinXP SP1

I try to uninstall and install again without succes, and it is not possible to install without administrator rigths.
Has anybody an solution? I cant give my children administrator rights....