Stuck pixel - arugh\"!

[JensJakob]

Hi

Here you see the stuck pixel on my G2 - http://www.pbase.com/image/1652273
800X-axis - 1100Y-axis approx.
It shows up even at 1/1000 sec.

Big Q: Should I return the camera now, or wait a couple of months to have more stuff fixed on warrenty?

JJ

[kd6lor]

Jens, call Canon, they told me that the image sensor did not have a 1 year warranty like the rest of the camera.


Don't wait too long.


Paul

[JensJakob]

Say what!!!!!!

[kd6lor]

I am not sure what the "say what" means, but I am sure you are applying it to my post. "Say What?" is just about what I said to Canon when they told me that the image sensor was only guaranteed for 90 days. The lady I spoke to said that is what is stipulated on the paperwork that comes with the camera.

Guess what? Check YOUR paperwork. Either Canon is trying to pull a fast one, or they have changed the paperwork, or she was flat wrong... My paperwork says nothing about the image sensor being warranteed for a shorter period of time. I can tell you that without a doubt, this is what the lady told me... The warranty card that I have does not stipulate this, however. Sorry to pass on the information that appears to be incorrect. I am wondering if it is possible that they have recently changed the policy and that older units, or newer units do have a limited policy regarding the image sensor.


There is a note that the battery pack has a separate 90 day policy. This note is where the Mail-In Service information is.

Put your glasses on and check the fine print on your card. My eyes still hurt...

Paul

btw, is Canon USA and Canada card.

pj

[iDan]

kd6lor wrote:
I said to Canon when they told me that the image sensor was only guaranteed for 90 days. The lady I spoke to said that is what is stipulated on the paperwork that comes with the camera.



Only the lens cap and the little piece of rubber that cover the Ac/Dc plug are garanteed 1 year.

Seriously kd6lor, is it a troll?!?!?!?

Anyway, there is **always** a **legal** warranty.