DPP issue

[Joe Cyr]

I have been trying for a week now to figure out DPP with RAW images. When I shoot a RAW + JPG image, I download the photos with a card reader, then open DPP (version 2.0.1.4). The JPG images show up, but all of the RAW images are a solid black rectangle. I am using the 1d original. I have printed out the manual for DPP and gone through it. There is no mention of this that I can find.

I can open a RAW image directly in Photoshop (CS2), but want to explore the Picture Styles option as well as more tweaking options that DPP seems to offer.

I am using a Mac if that makes any difference. Any thoughts or information would be greatly appreciated.

[René Damkot]

Off the top of my head, I have no idea...
Seems you are doing everything right.

You could try two things:
1) See if your 10D RAW files work;
2) Download the latest DPP (3.0.1). Might be your DPP is faulty somehow.

[Joe Cyr]

Nope... same with the 10d. Solid black window with the words RAW and a pic of a camera in the lower left corner. Damn, if you don't know Rene, nobody will! Where can I find the latest update for DPP? I went to canon, put in my camera, and it shows version 1.0 for download.

[René Damkot]

Link (http://software.canon-europe.com/products/0000493.asp).

I'm curious what ideas come up though. DPP works flawless overhere... (1D2)

You don't get an error message when you try to open one?
You are opening them from you HDD? Files aren't write protected?

[Joe Cyr]

Files are not protected. Not from the memory card, but on the computer. I can open them directly in Photoshop. No error messages.

[yb98]

Nope... same with the 10d. Solid black window with the words RAW and a pic of a camera in the lower left corner. Damn, if you don't know Rene, nobody will! Where can I find the latest update for DPP? I went to canon, put in my camera, and it shows version 1.0 for download.

here is the link
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=325&modelid=9430

clic on drivers/software
a new window will appear and you will be able to download the latest version

[Pugwash]

Take some photos and leave them on the card. Plug in/set up the card reader with the card inserted as you would normally do. Do not copy them to the hard drive. Open DPP and navigate to the folders on the card. (The card reader should have its own drive letter).

If you can see the RAW files in DPP by looking at them directly on the card then something must be corrupting them when you copy them to the hard drive. If they are still black when looking directly at the card then I don't really know what else to suggest.

[Pugwash]

Did you get any joy in solving this problem?

[Joe Cyr]

Did you get any joy in solving this problem?


Problem has not been solved yet... so no.. no joy. I have no idea why it won't work. It must be an issue with the program itself that I have.

[René Damkot]

If you could put one online somewhere, I could try and open it in DPP?
Or I could put a 1D2 raw online for you to try?

[Joe Cyr]

Rene, I have downloaded version 1.0 of DPP as that is the version listed for my 1d (original) on the drivers/downloads page at canon. The photos DO open with this program, however, this version does not have the Picture Styles function, which was kind of my whole point in wanting to use this program. Now I am really confused on which way to go. Is there a way to download the newest version for a 1D? Or am I stuck using version 1.0?

[Joe Cyr]

here is the link
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=325&modelid=9430

clic on drivers/software
a new window will appear and you will be able to download the latest version

Digital Photo Professional does not show up as a downloadable option with this link.

[cdifoto]

Try this link:

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=314&modelid=12012

And click on the "Drivers & Downloads" Tab if you have to, and then the red "Drivers / Software" link will pop up a page where you can get the DPP 3 update, among others.

It's the Mark II N page, but it's possible they didn't put the latest software updates on the 1D since it's been discontinued for a long time. I didn't check.

[Joe Cyr]

Try this link:

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=314&modelid=12012

And click on the "Drivers & Downloads" Tab if you have to, and then the red "Drivers / Software" link will pop up a page where you can get the DPP 3 update, among others.

It's the Mark II N page, but it's possible they didn't put the latest software updates on the 1D since it's been discontinued for a long time. I didn't check.

Ahhh, I would if I could Don. I have OSX version 10.2, you need 10.3 or higher for version 3.0.

thank you for trying though.

[cdifoto]

Ahhh, I would if I could Don. I have OSX version 10.2, you need 10.3 or higher for version 3.0.

thank you for trying though.

Ohh you're one of the fruity people. :)

I don't see any reference to it needing to be 10.3 though. :confused:

[Joe Cyr]

Ha, yes fruity people. That is what we have at work. I am in the midst of downloading 2.2. If you start to download 3.0 it will show that the system requirements are 10.3 or higher. I'm hoping this download of 2.2 will do the trick.

[Joe Cyr]

EUREKA! It worked!! Rene, Don, thanks for your help. Very cool indeed.

[cdifoto]

Actually, I have a Hoover, not a Eureka. I'd like to get a Kirby but they're pricey. They all suck though.

[Glenn NK]

I'm not sure how much luck the OP will have with "Picture Styles" as this concept was introduced with the 5D and the 30D cameras. Previous models don't have this feature.

[cdifoto]

I'm not sure how much luck the OP will have with "Picture Styles" as this concept was introduced with the 5D and the 30D cameras. Previous models don't have this feature.

They don't, but you can still apply them to any RAWs in DPP.

[Glenn NK]

They don't, but you can still apply them to any RAWs in DPP.

Yes of course, I should have thought of that - I used DPP a lot at first, and probably still would but discovered LR.

[René Damkot]

Completely sidetracking this thread, but why not get OSX version 10.4.9 unless you have a compelling reason not to...

[Joe Cyr]

Completely sidetracking this thread, but why not get OSX version 10.4.9 unless you have a compelling reason not to...
Ummm, yeah... the paper I work for won't spring for it. Good enough reason? I just got OSX in December... When I started in this business we had Mac Classics. Anyway, like I said thanks for the assistance. This site is a great resource tool.

[René Damkot]

Yep, that's a reason. Bummer ;)