Why is everybody always apoligizing to me?

[Toogy]

I am not sure if anybody else experiencing this or not, but it always seems like my clients are apoligizing to me? Like "where's sorry, can you just get one more shot of me and my grandmother" or "I'm so sorry that took so long", or "I'm sorry I'm not ready" etc. I keep telling them I am there for whatever they need, and there is absolutely no need to apoligize for anything.
Does anybody else get this? Is it just human nature to apoligize?

[Anke]

Sorry.

[PIXI_666]

I guess so....? I am a 'sorry' person too, sometimes i say sorry for no reason HAHAHA

Del

[Grace]

maybe its your eyebrow ring :) I think they are scared of big mean Jeff ;)

I get it too - I always remind them that every wedding I have ever shot, well, except one, has run late- and like you, I always remind them I am there for what ever they need! :)

Its because you are so good, and they know time is money :)

[jamiewexler]

I used to be a minister.

People would be like, aw $hit, I stubbed my toe....err, sorry...

[cdifoto]

I used to be a minister.

Hmm never woulda guessed that. You should offer double services. Officiate AND photograph. Wear a dSLR on your forehead with a Peleng attached and get yourself some..ahem...unique perspectives.

Oh and for the record, no one apologizes to me. They know it won't do any good. I'm mean. See: :mad:

[JustKat]

Seems to be the norm at a lot of my weddings too. I guess that because they are usually running late on everything for the day, stressed to make it all work, and have everything riding on their shoulders, they must think that we are annoyed because they're holding up the show by wanting more photos.
They haven't been to the large amounts of weddings that we have, so they don't know that it's not going to run like clockwork, as they probably assumed, therefore they must think they are our wasting time by wanting "just one more shot of this".

[JustKat]

By the way, they should be sorry because I'm probably sick of taking "those" shots and now I want to move on to the next shots. I mean what are they thinking, I must be bored out of my mind with them by now!:) :) :)

[cdifoto]

Yeah no kidding. Wouldn't want to be taking photos that almost guarantee a purchase. Heaven Forbid! :eek: :mad:

[Padawan Dad]

First, I'd like to apologize for this post, 2nd, I think that sometimes Brides and Grooms are typically under a lot of pressure on their wedding day and feel as though they are the cause of a delay, and just feel the need to apologize to everyone. Those are the best and usually good natured people (not that there is any real reason for them TO apologize.) The ones who think that it is all your fault are the ones you want to avoid... I've only had a couple of those fortunately :D

[stonefence]

I had a pregnancy shoot and when the images arrived back from the lab 1 was damaged and it took 2 WEEKS for them to get it back to me. UGH ANOTHER story but the pregnant client was apologizing to me when I dropped them off to her. ??????It certainly was nothing she did!!!! And I told her to stop apologising!

[csm328]

LOl a thread about people being polite. I like it!

[subtle_spectre]

I get it all the time Toogy. Apologies for asking about additional pix, additional groups, too much time with make up, etc. I tell them it's no big deal, don't apologize, I am there for the day at their service.

I do think the harder the vendor works, the more compelled the clients are to feel "bad" if they are hindering the vendor.

[Big Mike]

Before even opening this thread, and seeing that you are Canadian...I thought to myself...'Is he in Canada?"

Maybe it's something to do with being in Canada...we can sometimes tend to apologise for everything...as a way of being polite.

[bcap]

Sorry Toogy can't say I have LOL ...

Well, I haven't been a primary shooter yet, so, I don't have TONS of direct interaction with the B&G, but I do hear it every now and then.

[Eoseni]

Those are the best and usually good natured people (not that there is any real reason for them TO apologize.) The ones who think that it is all your fault are the ones you want to avoid... I've only had a couple of those fortunately :D

I think Bill hit it right on. I'd rather people who are sensitive to YOU rather than those who think you are a slave. Makes our job so much more pleasant.

[tim]

I think you're right, people don't want to hold you up, but they don't realise we get paid whatever we do so we don't really mind!

[monter]

I think of the 20 or so weddings I've done, there has only been one or two that didn't apologize!! I much prefer that than the ones that make you say sorry (even if you shouldnt be) :)

[Mario.]

I haven't had a couple who hasn't apologized. I just laugh and tell them they didn't pay me to apologize. That relaxes them from what I've found. :)

[Just Be]

Being in sales myself...
Whenever the customer says, "Sorry" they are trying to work with you.
Take that as a good thing.

[Tragerman]

I think Big Mike is on to something. The times I've had any business with Canadians, they apologized profusely over seemingly insignificant matters. I think it's a reverse psychology ploy... apologize so much you make the other feel badly enough to give on some issues, just out of return politeness. You guys are sneaky! ;-) oh, sorry. I hope that didn't sound bad. So sorry. And sorry that I'm so sorry too...

As for brides.... I think some are just in an euphoric state and can't help themselves.

-Mickey

[sblais]

I, for one, vote that Toogy's title becomes "Sorry member" :D

Sorry! ;)

[Tish]

I do think the harder the vendor works, the more compelled the clients are to feel "bad" if they are hindering the vendor.

I get this too--had it over and over for two hours at a senior portrait session yesterday in fact! I tend to agree with subtle_spectre, you'll get it more if they perceive you as working hard for them already.

Must mean you're good Toogy! Like we didn't know that already......

[verty]

its better that they are saying sorry than **** off!

:D

[Grace]

I, for one, vote that Toogy's title becomes "Sorry member" :D

Sorry! ;)


hehe Thats funny!

[Mgw189]

put a clause in your contracts that states for ever apology made durring the day will cost them an extra $1000 make sure you put a disclaimer in there that says basicly what you said above. of course its just a joke but it ma lighten the mood a tad lol.