Maguzza
12th of June 2004 (Sat), 22:00
I got Photoshop CS for my newish laptop computer about three weeks ago, but hadn't gotten around to activating it until this afternoon. The initial activation was quick and painless over the internet. Subsequent to activation, I edited a few pictures (say, 10-15) and saved them to disk. I fiddled with a few other pictures and didn't save them. I created a two new folders and a couple of sub-folders. I checked my e-mail. I did some web surfing. I burned three CD's. The first CD failed, so I had to repeat it.
I then shut the computer down [it may have gone into sleep mode a couple of times before this] and took it with me to visit some people. At my destination I booted the computer back up and fiddled with one of the CD's I had written earlier and added another file. I then tried to add several more files. The CD failed at that point and the system automatically tried to recover it and seemed to hang on that task. The system went into a suspension mode a couple of times during this whole process.
The reason for all this inane detail: I then went to use Photoshop, and got a message telling me that my "computer's configuration seems to have changed since the time this product was activated" and that I need to reactivate it. This was, needless to say, quite a shock, as I had done *nothing* to the system except create some new JPEG's and a couple of folders and burn a few CD's in the ca. 8-9 hours since I had initially activated the software. I had not touched hardware, disk partitions, *anything*. I just used my computer in a way that would appear to be quite common for PS users of all sorts...
It was also extraordinarily inconvenient as I had no internet access at the time and using the telephone was not really an option under the circumstances.
Does anybody have any idea what happened? Did my failed CD-burning attempts set off a hair trigger in the Photoshop activation system? (Note that my Microsoft Office products weren't in the least bit perturbed and continue to run fine without needing to be reactivated.) How many times can I re-activate before it becomes a problem if this sort of thing continues? (Would I eventually have to call and talk to a person during business hours?)
I had read many complaints about the PS CS activation requirements, but most of them seemed to be a bit overblown. I doubt no longer that this is truly a scourge -- right now PS CS looks like the most unreliable piece of software I've ever used. If pretty much anything can trip the hair trigger and render a *very* expensive piece of software completely inoperative (one is not always connected to the internet or near a phone), this is entirely unacceptable. I can't say I blame those who stuck with v. 7 to avoid this insanity.
Any enlightenment anybody might have for me would be much appreciated.
I then shut the computer down [it may have gone into sleep mode a couple of times before this] and took it with me to visit some people. At my destination I booted the computer back up and fiddled with one of the CD's I had written earlier and added another file. I then tried to add several more files. The CD failed at that point and the system automatically tried to recover it and seemed to hang on that task. The system went into a suspension mode a couple of times during this whole process.
The reason for all this inane detail: I then went to use Photoshop, and got a message telling me that my "computer's configuration seems to have changed since the time this product was activated" and that I need to reactivate it. This was, needless to say, quite a shock, as I had done *nothing* to the system except create some new JPEG's and a couple of folders and burn a few CD's in the ca. 8-9 hours since I had initially activated the software. I had not touched hardware, disk partitions, *anything*. I just used my computer in a way that would appear to be quite common for PS users of all sorts...
It was also extraordinarily inconvenient as I had no internet access at the time and using the telephone was not really an option under the circumstances.
Does anybody have any idea what happened? Did my failed CD-burning attempts set off a hair trigger in the Photoshop activation system? (Note that my Microsoft Office products weren't in the least bit perturbed and continue to run fine without needing to be reactivated.) How many times can I re-activate before it becomes a problem if this sort of thing continues? (Would I eventually have to call and talk to a person during business hours?)
I had read many complaints about the PS CS activation requirements, but most of them seemed to be a bit overblown. I doubt no longer that this is truly a scourge -- right now PS CS looks like the most unreliable piece of software I've ever used. If pretty much anything can trip the hair trigger and render a *very* expensive piece of software completely inoperative (one is not always connected to the internet or near a phone), this is entirely unacceptable. I can't say I blame those who stuck with v. 7 to avoid this insanity.
Any enlightenment anybody might have for me would be much appreciated.