Huey Calibration problems - Bad contrast and colours

[JacobGibbs]

Hey, I bought my Huey today.

This is the first calibration i've done. I did fiddle with Adobe Gamma a bit, but it didn't really help.

Before loading my Huey, I removed Adobe Gamma from startup. I reset my monitor to factory defaults and a removed my nVidia display control from startup.

I closed my blinds (even though it's 9pm and dark anyway) and had no lights shining on the screen.
First thing I noticed was it made my screen a lot brighter.
Took a bit of getting used to, but it's ok.

General colours seem ok like the smileys on the forum etc.
But on photos, the contrast is way off. Large areas of grey (faces, floors, walls etc)

Anyone have any idea what I've done wrong?

Monitor - Phillips 170C
Graphics Card - nVidia GeForce 6600GT

Thanks in advance!

[Billbo911]

I did fiddle with Adobe Gamma a bit, but it didn't really help.

Before loading my Huey, I removed Adobe Gamma from startup. I reset my monitor to factory defaults and a removed my nVidia display control from startup.


After removing Adobe Gamma from Startup, did you reset your computer? If not, restart and re-cal.
BTW, I am not sure why you removed the nVidia controls from startup. I run the same drivers but have no conflicts with them at all. Huey works fine on my system.

[Ben Daniels]

I could be wrong, but I had to calibrate my monitor in the light that you mostly be using it in.(I use a Spyder 2 Express.I wish Ihad got the next version up!)

So I did it during daylight. It certainly changed the monitor a lot, but not sure if it is as it should be.
Anyway, it might help to do it again tomorrow during daylight.
Ben

[René Damkot]

General colours seem ok like the smileys on the forum etc.
But on photos, the contrast is way off. Large areas of grey (faces, floors, walls etc)

How is the contrast 'off'?

Does Photoshop (assuming that's what you use) 'know' the monitor profile?

In PS go 'Color settings': The RGB drop box shows your current working space. (probabely AdobeRGB or sRGB or something similair). Click it. In the list should be 'Monitor RGB', with behind it the name of your monitor profile. (In my case it says: "Monitor RGB - LaCie.icc".)
Now put it back to your working RGB (sRGB or AdobeRGB or whatever you prefer, but *not* your monitor profile ;))

If PS is the only program not displaying correctly, that suggests a bad profile.

Some (links to) monitor profile test, and test images, in the link from my sig...

[JacobGibbs]

It's not just PS, everything is really poor when it comes to pictures (basically anything above the size of a smiley.
The screen seems a lot brighter than it 'should' look and the contrast in photos seems messed up.

On large areas of colour (people's faces etc) there are greyish colours and pixelated areas.
However, if I switch to the uncalibrated version, this goes.

I've tried calibrating in light and dark, getting the exact same calibration in both lights.
I'm totally stumped.

[pxl8]

How do the three charts on this page look?

http://www.epaperpress.com/monitorcal/

Can you see a difference between the darkest and brightest two patches and does the bottom box have the same apparent brightness from a distance (or when you squint)?

If so the calibration is at least in the right area - it might be that previously your setup was just way out...

[JacobGibbs]

Box has the same brightness, so my Gamma is screwed.
On the white point, I can't see the difference between 95 and 100

I don't know how to fix it, because if I use Adobe Gamma to fix the gamma, won't it ruin the calibration?

There is also a coloured tint when viewing grayscales like
http://www.epaperpress.com/monitorcal/images/grayscale.gif

[pxl8]

If the lower box has the same brightness then the gamma is correct.

Are you using the Web/Photo Editing option when calibrating? What colour is the tint?

I've heard that the Huey had problems with some LCD displays which is supposed to be fixed in the pro version - it might be worth checking with Pantone to see if your monitor is known to be problematic for calibration - they might offer a free upgrade if you make a fuss..

[JacobGibbs]

The tint has a little blue colour in the whites and a magenta in the dark greys.

Yeah i'm using the Web/Photo Editing option

Well i'm yet to have one successful calibration, no matter what the ambient light is like, i get the EXACT same calibration.
I may get in contact with them.

[pxl8]

One other thought. The display calibration is only part way there, it's only when you view images in a colour managed app such as PS that uses the profile that you will see the full result. If the tint is subtle it might be that the correction for that will only be seen when the profile is being used.

[JacobGibbs]

Opening files in Photoshop, which is set to use the Huey monitor profile, i get the same results as I do in Firefox. A lot of grey pixelated areas, light colours and generally a bad quality image.
Turn off calibration and the image quality is fine again etc :S

[Tsmith]

Is your Color Quality set to Highest under Display Properties, assuming its Windows? Just a thought.

[JacobGibbs]

Yeah it's set to Highest 32Bit

[pxl8]

Opening files in Photoshop, which is set to use the Huey monitor profile, i get the same results as I do in Firefox. A lot of grey pixelated areas, light colours and generally a bad quality image.
Turn off calibration and the image quality is fine again etc :S

What working space are you using in PS and do you have Proof turned on or not?

[René Damkot]

Opening files in Photoshop, which is set to use the Huey monitor profile, i get the same results as I do in Firefox. A lot of grey pixelated areas, light colours and generally a bad quality image.
Turn off calibration and the image quality is fine again etc :S

Sounds like a bad monitor profile...
Contact Huey...
Here is a similair (?) thread: Click (http://photography-on-the.net/forum/showthread.php?t=297917&highlight=huey)

[JacobGibbs]

I've contacted Huey, waiting for a reply.
I've heard good things about their customer service so i'm hoping they'll be able to solve the problem.
I'll keep the thread updated

[JacobGibbs]

Today I've had another look to see what's wrong.
I uninstalled Huey and re-started.
My computer booted and my desktop colours looked more normal.
Then it adjusted and went a lot darker.
I can't see anything that's booting at startup that could adjust the monitor.

My startup items (msconfig);
SOUNDMAN
NVRTClk
rundll32
Rundll32 P17
zclient - Zone Alarm
justched - Java update
ashDisp - Avast
RunDll32 cmicnfg
MSASCui - Windows Defender
logonstudio - Windows Logon Customiser
dumprep 0 -k
googletalk
TeaTimer - Spybot Search and Destroy
broadband medic
Logoitech SetPoint - Logitech Keyboard/Mouse software

I have no idea what could be changing it.

EDIT -
When I go to Display Properties > Settings > Advanced > Colour Management.
I can choose ANY profile from AdobeRGB to sRGB to my monitor profile (PhLCD17a). I can set them as default and click apply.
There is NO change when I change any of them.
This makes me think that something is overriding them.
Or do I have to restart for them to take effect?

[Mike300cd]

I realize that this thread has not been updated since August, but I would be interested in the outcome. There is a great deal to be learned on this forum, but we need to know the outcomes or solutions to these problems. Please update.