Fred Miranda's Digital Velvia (ordering abroad)

[PekkaM]

Hi. I ordered DV for PS just yesterday and was maybe a bit hasty when doing the order. What am I exactly waiting for now? There was something about max 48 hour wait for international credit card orders, will they send me the download link or what?

[tommykjensen]

Not sure. I have ordered several times but paid via PayPal and doing that You get an email with a userid and password to login and download the software. I guess with credit card they verify the card manually and send the email manually as opposed to payment with paypal where the email arrives within minutes.

[John_T]

"1) It is been more the 48 hours and I have not received the actions I have ordered. Why? - Back
If you did not receive an email with download instruction (link and password) within this time frame, it may be because of an email server problem on your end. The link and password is sent to:

- Your Paypal ID (email address) - in the case of Paypal payment
- The email address you entered when filling in the credit card payment form.

If you have problems receiving my emails please provide me with an alternative email address. Contact form.

PS: Keep in mind that International credit cards (non-US) need to be verified before the password and link is emailed. This verification process may take up to 48 hours."

2) How are FM Actions and Plugins delivered and how long does it take? - Back

We currently offer 3 payment options:



PayPal - Immediate download available for Paypal customers:
PayPal uses SSL technology to keep your information safe. Paypal sign Up page.
Make sure your Paypal email address is current in order to receive your order password



USA Credit Card - Immediate download available for US customers:
Credit card option uses SSL technology to keep your information safe.
Make sure that the email address you enter is current in order to receive your order password



Non-USA Credit Card - Download instructions will be emailed within 48 hours after payment is verified
Credit card option uses SSL technology to keep your information safe.
Make sure that the email address you enter is current in order to receive your order password"

[John_T]

Your first e-mail from FM Digital Darkroom will be - receipt:

The following transaction took place 2004-06-30 11:21:41

Customer: 12345 John Doe
Email: john@xxx.xx
Address: xxxxxxxxxxxxxxxxxxxxxxxxx xx xxx
Phone: ++123456789

Products: ISOx Pro v1.1 - Noise Reducer Plugin (PC version) (discounted), Intellisharpen Pro Plugin v1.1 (PC) (discounted), BW Workflow Pro Plugin (PC version) (discounted), SR Pro Plugin v1.1 (PC version), DRI Pro Plugin v1.1 (PC version) (discounted), FM Frames (discounted), DV PRO v4.0 (Digital Velvia 16-bit) (discounted), FM Digital Warm-Cool (discounted), FM EdgeSharpen PRO v3.0 (discounted)
Amount: 139.84
Payment option: Non-USA Credit Card

Your second e-mail from FM Digital Darkroom - delivery:

Thank you for your order!

Login info:
Email: john@xxx.xx
Password: abcdef7ghi
Delivery Area: https://www.fredmiranda.com/shopping/deliver.php

Since the system is case sensitive, if you encounter an error logging in, try copying and pasting the below email and password into the fields - Be careful not to add extra spaces.

http://www.fredmiranda.com
Digital Darkroom Inc.


If you made a mistake in your order, use the contact form. Fred is very good at getting things right and easy to deal with. Since it is the week end there may be a delay in confirming your CC.

[Pekka]

I'm just wondering here: why is Miranda plugin support handled on this forum when the support should really be done by the company you deal with? If you have problems with his business wouldn't the most logical thing to do is to mail his support/sales mail and ask support from there?

[robertwgross]

That's a good point.

I figure that the original poster feels that he will get the truth from this forum. Sometimes when you contact a sales organization, you get variations of the truth.

---Bob Gross---

[PekkaM]

I posted here because it was weekend so I thought I'd get my answer quicker and I was pretty sure I'd find users here. What I wanted to know is what I'm gonna get, because it isn't very obvious from the receipt I got.

Now I know that I don't have to wait for CD or something come in through the mail but just a download link (It's been over 48 hours now by the way) so I got the answer I needed. Thanks and sorry for inconvenience.

[Pekka]

No problem, I do not say you can't discuss this here I was just wondering if Fred would know the answer best - he is after all the one who is selling the stuff.

[robertwgross]

Pekka, are you the only forum member with a deceased avatar?

---Bob Gross---