Broken BG-E2

[RedHotLama]

Check out the dial. Its all plastic, no wonder it breaks. Poor quality canon. Does someone know where i can find a metal one. I also found one place for a whole little assembly but just need the dial. Can i order directly from canon.

http://kenmott.smugmug.com/photos/210385088-M.jpg

http://kenmott.smugmug.com/photos/210385154-M-0.jpg

[nutsnbolts]

umm, can't you send it back to Canon for repairs?

[scot079]

I did the same thing to mine, had to rip it off. It comes from trying to torque it down onto the camera.

[tunin]

Hi there, try this number and ask for Cherry (or something like that), she was the most helpful person in the tech world I ever talked to. 732.521.7230, this is in Jamesburg, NJ. I dropped a canon 30d and the back cover, below on/off switch broke, she found it quickly, sent it off and I got it the next morning. I took the camera apart, put the new part on and it works like a charm.

[RedHotLama]

umm, can't you send it back to Canon for repairs?

Why should i pay canon to fix something that they poorly designed when i can do it myself if i get the parts??

[scot079]

Why should i pay canon to fix something that they poorly designed when i can do it myself if i get the parts??

LOL how did you break it?

[RedHotLama]

By tightening it. Its just plastic gears against metal gears. The plastic is going to break. And when the grip can never get tight enough to stop flexing that a problem.

[scot079]

Were you tightening w/ your fingers or some sort of gadget. Perhaps a smallish flat head screwdriver? I've done it too:-)