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Jmurman
24th of August 2004 (Tue), 16:21
These guys ROCK!

I have ordered stuff from them in the past over their web site and received fast service, but yesterday took the cake.

I wanted a Pocket Bounce and a cokin holder with Hitech filter. I had some questions so I use the phone. I talk with this guy (you New Yorkers are damn hard to understand) He helps me out with the correct stuff. I am not kidding, 30 secs later I have a email confirmation. This was to be sent 3-5 day delivery. 10am this morning, its on my door step. :shock:

Wow...Thats service!

JoeTampa
24th of August 2004 (Tue), 18:25
I agree completely. The ONLY time I have ever had any problem was when I got a sales guy on the phone who was obviously having a bad day. Was belligerent, didn't want to answer any questions. The problem was resolved with a simple call-back and has never happened since. I have always been very happy with their sales and service.

Without doubt, they will be getting my 20D order.



- Joe

Penguin_101_1
24th of August 2004 (Tue), 19:41
I have always had good luck with them!

JoeTampa: Everyone has a bad day. A few weeks ago I yelled at a telemarketer by accident (I answered the phone and said "WHAT DO YOU WANT?!?!?!??" because I was having a bad day (I'm glad it wasn't anyone I knew :lol: ). Then I said I was sorry and I didn't need anything today.