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Livinthalife
21st of November 2007 (Wed), 08:31
I have been using zoom browser for over 2 years on different computers and have had no issues. My HP laptop died recently and went out for repair. It's back now working better than ever, but now I'm having ZB issues. When I got "aquire" images, I receive an error. "Cameralauncher.exe failed" or soemthign to that extent. Re-installed twice now...with no luck. Any recommendations?
Thanks!

Hermeto
21st of November 2007 (Wed), 08:33
Uninstall, reinstall..

Livinthalife
21st of November 2007 (Wed), 08:51
Uninstall, reinstall..

lol...did again...no luck :(

Hermeto
21st of November 2007 (Wed), 08:53
Which version ZB do you have?
I had problems with earlier versions, but 5.8 works fine..

Livinthalife
21st of November 2007 (Wed), 08:55
let me see....5.1...

Do you have a link where I can download the later version? BTW using Vista here as well.

thanks.

cosworth
21st of November 2007 (Wed), 09:03
Vista isn't the problem. Mine runs flawless.

When you uninstall are you making sure on the reboot the camerlauncher.exe isn't running? Kill the service. Reinstall.

Livinthalife
21st of November 2007 (Wed), 09:19
Tried that as well Jason. But still no luck...

Hermeto
21st of November 2007 (Wed), 09:24
let me see....5.1...

Do you have a link where I can download the later version? BTW using Vista here as well.

thanks.

Kiss N is XTi, right?
Try here, but make sure to select Vista:

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=215&modelid=14256#DownloadDetailAct

cosworth
21st of November 2007 (Wed), 09:30
Uh yeah, missed that. You need the latest version for your box.

Livinthalife
21st of November 2007 (Wed), 11:28
I actually have the kiss N which is the XT, the Kiss X is the XTi

Anyways, Hermeto, THANKS! The link had the newest version and I just downloaded it and it worked. Looks a little different but same idea. Appreciate your help!