Damaged LCD Display on the EOS Digital Rebel

[AmitPrasai]

:x
I Bought a EOS Digital Rebel 6 weeks ago. I have just recently noticed a fault with the LCD Display. The problem seems to be a damaged pixel on the LCD display. The sensor is fine and the digital images aren't affected when downloaded on the computer. As far as i know i bought the camera in this state. Is this a common problem and can it be fixed easily? It is still under warranty but i could be without a camera for up to 4 weeks. I will be grateful if someone could shed some light on the matter.

[drisley]

When I bought my first digital camera, the Canon S30, I went thru 3 new ones before I found one that didnt have a dead pixel on the lcd. Then, when I upgraded to the G3, I went thru 2 before I found one without a dead pixel. My Rebel was perfect.
According to the manuals, it says that dead pixels on the lcd are normal, and not considered a warrantied problem. Luckily, the store I bought my cameras from have a no hassle 30 day return policy (although I did get some hassle when I brought back my 3rd S30).

[AmitPrasai]

Thanks for the advice. Could the problem have arised as a result of moving and handling (i bought the camera from a reputable internet camera company)?

[drisley]

Not necessarily.
All LCD's are problematic when it comes to dead pixels. This is why LCD monitors are relatively expensive.
This includes LCD monitors and televisions.
In fact, most manufacturers of LCD monitors will only service a monitor if it has more than x number of dead pixels.
However, when I'm paying as much as I did for my cameras when I bought them, I wasnt accepting a dead pixel, especially when you use the LCD as a viewfinder on the S30 and G3.

Here is what it says in the G3 manual (the Digital Rebel manual states something similar):
The LCD monitor is produced with extremely high-precision manufacturing techniques. More than 99.99% of the pixels operate to spec. Less than 0.01% of the pixels may occasionally misfire or appear as red or black dots. This has no effect on the recorded image and does not constitute a malfunction.

Since the Rebel LCD has 118,000 pixels, that means that even 11 dead pixels is "within spec".