20D in the UK

[aam1234]

Does anybody know how much the body only of the 20D will cost in the UK.

Thanks

[IncompletePete]

It's £1279 in Jessops at the moment *nods*

[tommykjensen]

Is that the list price? If so oh my god it is as expensive as in Denmark :shock:

[sGu]

calumet has similar price range, but as i remember it's cheaper than that, i'll go in tomorrow to have a chat with them, hopefully get on the waiting list

[aam1234]

IncompletePete, are you sure about that price, sounds too steep.

[Cadwell]

Yup, Jessops have it up for sale at £1279.90 (Body only). They are rarely the cheapest of course so you will probably get a better deal than that.

[aam1234]

Does anybody know how long the warranty on a canon camera is.

[Cadwell]

Does anybody know how long the warranty on a canon camera is.

The 10D in the UK was 12 months standard warranty. I can't imagine the 20D being any different.

[despot]

http://www.tradecameras.co.uk £1049
http://www.digital-cameras.com £1149
http://www.parkcameras.com £1,199.99 (not on website)
Most other places are listing the RRP of around £1279

Not that i've been looking ... :wink:

[tommykjensen]

http://www.tradecameras.co.uk £1049
http://www.digital-cameras.com £1149
http://www.parkcameras.com £1,199.99 (not on website)
Most other places are listing the RRP of around £1279

Not that i've been looking ... :wink:

Thats more like it, I simply couldn't beleive any country was more or as expensive as Denmark ! That said I hope I will get mine for approx £1149 but I did get a max of £1239.

[carrigman]

I see the American price is around $1500, street. That's about £840. It just ain't fair. :cry:

[Cadwell]

Not that i've been looking ... :wink:

:lol: And have you placed your order yet, Andy?

[aam1234]

I see the American price is around $1500, street. That's about £840. It just ain't fair

I hear you.

[despot]

I was also considering buying from Europe
http://www.ny-camera.com/language/english/index.htm 1399 euros which is about £945 (no UK vat to add).

No Glenn I've not pre-ordered. I'll see what the first feedback is like. Must resist ...

[Cadwell]

No Glenn I've not pre-ordered. I'll see what the first feedback is like. Must resist ...

sensible move, mate. It's always best to let someone else work any bugs out of the system ;)

[evilenglishman]

I see the American price is around $1500, street. That's about £840. It just ain't fair. :cry:

after reading this I thought I would just e-mail Canon and ask them why its so more expesive here.
But.....

Canon uk provide NO e-mail contact addresses at all. The only way to contact them via email and ask a question is to register with them, I didn't really want to but i thought, okay.

However after filling in your name, address, email etc at the bottom of the form is a checkbox with the text:
I agree to receiving marketing information from Canon as set out in the Privacy Policy.

I thought 'I wont check that as i dont want junk mail and e-mail'. But of course you have to agree with it to enable the registration to proccess.

I think this is discusting - they are actually trying to make it impossible to contact them :evil:

[Cadwell]

However after filling in your name, address, email etc at the bottom of the form is a checkbox with the text:
I agree to receiving marketing information from Canon as set out in the Privacy Policy.

I thought 'I wont check that as i dont want junk mail and e-mail'. But of course you have to agree with it to enable the registration to proccess.

I think this is discusting - they are actually trying to make it impossible to contact them :evil:

I believe forcing you to elect to recieve spam mail like that is illegal under the recent European anti-spam legislation...

[evilenglishman]

I believe forcing you to elect to recieve spam mail like that is illegal under the recent European anti-spam legislation...

well i would try to complain about it to canon but............. :wink:

[In Hoc Up2 Eyeballs]

I see the American price is around $1500, street. That's about £840. It just ain't fair. :cry:

Sure it's fair; we pay more for prescription drugs. :wink:

[gillyworld]

Sure it's fair; we pay more for prescription drugs.
Its about the only thing you guys do pay more for!

[IncompletePete]

I see the American price is around $1500, street. That's about £840. It just ain't fair. :cry:

That's why when I go to the US in the new year I'll be coming home with either a 10D or a 20D :D

[evilenglishman]

Does anyone here have a contact e-mail address for canon uk?
I would really like to e-mail them and ask why we have to pay almost double US prices for the same hardware.
I would also like to ask them about their compulsery spam agreement when registering on their site.

Maybe trading standards would be interested too :twisted:

[Cadwell]

An internet search turned up this... don't know how current it is.

helpdesk@cuk.canon.co.uk

[evilenglishman]

cheers cadwell.
this is what ive written to them, ill let you know if i get a reply;

Dear Canon,
I was given this address by someone on the internet.
I have a couple of questions to ask Canon and would appreciate these being answered by the relevant people.

1. Could you inform me why Canon equipment is more expensive in The UK than in The USA? This price different isn't a small amount, sometimes it reaches double the price for an identical item.

Example:
Your upcoming DSLR the 20D is priced at around $1499.95 in The USA and yet it is priced at £1279.90 in The UK through suppliers such as Jessops ($2,290.25 at current exchange rate).

These price differences also continue throughout your range of lenses, below are some random items;
EF 50mm f/1.8 II Autofocus. UK: £79.90 ($142.97) US: $74.95
EF 17-40mm f/4L USM. UK: £579.90 ($1,037.55) US: $689.95
EF 70-200mm f/2.8L IS UK: £1449.90 ($2,594.16) US: $1,649.95

These price difference cannot really be justified can they? or is this an issue to bring to the attention of Trading Standards?

The prices quoted are average selling prices based from the following shops;
UK: www.jessops.com
USA: www.bhphotovideo.com
Exchange rates done on 10 September 2004


2. I wanted to send this e-mail to Canon and visited your website for a contact e-mail address.
Canon does not list ANY contact e-mail addresses for The UK.
The only method I found was to register at the website to enable me to ask a question. Reluctantly I filled in the online form. However upon completion I read the following statement at the bottom of the page located next to a checkbox:

I agree to receiving marketing information from Canon as set out in the Privacy Policy.

I don't want to receive any marketing mailings or e-mails from Canon or its friends, but I discovered that you have to agree to this to enable the registration to complete. Is this procedure of forcing people to receive "junk", "spam" etc now illegal under recent European anti-spam legislation?
Why do you make it so difficult for people to contact you?

3. With the above in mind, why is it that Canon UK treat their customers in such a manner?

I personally have spent several thousand pounds on your products in the past twelve months alone, and I don't expect this kind of service from a company with such a high profile.

I look forward to your answers,

regards

[aam1234]

Oh man you nailed them. Do you think they will reply.

[evilenglishman]

the reply :evil:


Dear Customer,

Thank you for contacting Canon Technical Support.

This is an automated reply which has been generated as you have tried to contact the Canon (UK) Helpdesk via email to customer.services@cbs.canon.co.uk/helpdesk@cuk.canon.co.uk or completed the General Help submit form on our "contact us" page.

These email addresses (customer.services@cbs.canon.co.uk) are no longer monitored and your email has not been read.

Please click on the link below for our online support website, where you will be guided through a series of questions to determine the problem with your machine. You will then be presented with a solution to your problem.

http://self-service.canon-europe.com/uk/login/ss.cgi?LANG=en.

In the unlikely event that you are unable to find a solution to your question or problem using our online support, you will be given the opportunity to submit your question or problem to our helpdesk.

We apologise for any inconvenience that this may cause you.

Kind Regards

Canon (UK) Ltd.

[aam1234]

Haha, so basically they didn't reply :evil:

[evilenglishman]

yes, below is my mail to trading standards;

Hi
I was trying to send the e-mail below to Canon UK, but it has bounced back.
The e-mail is concerning the pricing structure of Canon's products in The UK, the lack of contact information on their website and the issue of being forced to agree to receive mailings before you can register on their site to ask them a question.
The mail below should be pretty clear about the issues I wish to raise with them.
regards
-------e-mail as above---------

[aam1234]

From now on I'll call you The Digital Indiana Jones. Go get them man, we are behind you.

I remember years ago there was a campaign about the price difference of cars in the UK vs. the rest of Europe. From what I've read, it seems that campaign worked. So maybe you can start something similar. Why don't raise the issue to your elected representative.