Kudos to Canon Australia

[Micky Daeus]

After the reasonably recent lunar eclipse in Eastern Australia my S3 was a little out of sorts. :cry:

I was using the full zoom and going into digital zoom to get closer to the red moon in eclipse. When I turned it off I got a crunching sound and a lens error when turning the camera off. When I powered it up again it would retract the lens and then be ready to go. Worst thing was it was intermittent, so I thought I had no chance of getting the fault diagnosed let alone fixed.

Full marks to Canon who fixed it right at the end of the warranty period and it's back and as good as new. :)

[QF-347]

thats the aussie spirit!

camo

[peterpogi2006]

same lens error happened to me just before my daughters 1st birthday. canon philippines not only fixed it under warranty (only one month to go) but also lent me an ixus to use at the birthday party!

canon must know there's a problem with this 'lens error' on the s series if they just repair under warranty without any question asked!! their customer service is quite o.k. too, as long as you speak nicely to them..