Has anyone reported a locked on a 20D bought from Dell?

[DavidinKS]

Just curious as I just ordered one from Dell. It seems that most of the 20D's having the lockup problem came from B&H; so hopefully it was just a bad batch that B&H got.

Thanks

-David

[DavidinKS]

hmm...no replies? :cry:

Well I thought someone would at least make this kind of sarcastic reply post "Of course no one has had a Dell purchased 20D lock-up because no one who has ordered from Dell has even got their 20D yet (Dell is sooo slow)"

[Persian-Rice]

LOL, Those damn guys from B&H, always using that special lockup powder.............

No difference man, it s a general problem.

[George]

The only reason why most of the cameras that are experiencing the lockup problem came from B&H, is because most of the cameras out there came from B&H. How could any retailer be responsible for such a problem?

[DavidinKS]

Sorry I wasn't trying to imply that the retailer was to blame for the 20D lockups. Only that perhaps the first wave of shipments from Canon to various retailers was to blame and that perhaps the next wave of shipments will not be affected by the lockup problem (i.e. Dell is obviously getting a later shipment from Canon so they may not be affected).

[robertdrake]

You can be sure there are planty of lockups coming from Dell's supply of 20Ds. I'm still betting that every camera out there has the issue, some just haven't experienced it yet.

[rickm]

Very valid question IMO. If B&H gets the lions share of initial cameras, it's always possible there is a running modification made to later cameras coming out of Dell or even Walmart. I doubt thats the case as these cameras don't seem to incorporate running changes but I have had many conversations on harware where the tech asks "did you happen to get that from xxx back in April? They were early models and need to have their FPG chips flashed...".

[George]

The example you use about the tech asking you the question about where you got it is most likely for a product that was customized for that retailer. This might be appropriate for something like a PC, but I really doubt it's appropriate for a camera.

[pcasciola]

This is starting to sound like that ridiculous study that was done last year to figure out which gun stores sold the most guns that were later used in crimes. Not surprisingly, they were all of the gun stores that sold the most guns.

What I'm more interested in at this point is when and why it happens. I've only had it happen twice and both times it was right after swapping lenses. I've taken over 1,000 pictures and swapped lenses dozens of other times without having it happen, so who knows......

A better idea would be to have people post the EXIF data and lens information (lens for last shot and lens that caused lockup) and try to figure out what causes it that way. Someone put up a website to collect that information, but it was too complicated so I stopped halfway through.

[waynejgilbert]

The camera is not made for DELL or by DELL or carries the DELL logo so what gives? A few early models have this issue so it's only DELL's stock LOL!

[robertwgross]

Very valid question IMO. If B&H gets the lions share of initial cameras, it's always possible there is a running modification made to later cameras coming out of Dell or even Walmart. I doubt thats the case as these cameras don't seem to incorporate running changes but I have had many conversations on harware where the tech asks "did you happen to get that from xxx back in April? They were early models and need to have their FPG chips flashed...".

Sometimes a manufacturer will identify some major bug and then bug fix when the first few thousand of a camera has been shipped. Rather than publicize the problem too much, they do what they call a "slipstream upgrade." Suddenly the old firmware of x.x.x.1 becomes x.x.x.2, and life continues. Of course, a few Canon users will spot this action pretty quickly.

---Bob Gross---

[robertdrake]

I'm a bit surprised that none of the user review websites I've visited have made mention of the lockup issue. You think someone who owned this camera and had the lockup would at least mention that.

[Persian-Rice]

I'm a bit surprised that none of the user review websites I've visited have made mention of the lockup issue. You think someone who owned this camera and had the lockup would at least mention that.

I guess they were lucky? This lockup issue did not just magically apper, its real problem.

I have a weird feeling that it has something to do with compatibility with a brand of memory card or a problem with some lenses. Which would be why many have this problem, yet some have a perfect running version.

But you can never count out my lockup dust theory either :D