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View Full Version : 20D: Are Lockup Issues Being Resolved?


Pixi
15th of November 2004 (Mon), 16:50
I am a Rebel owner and now I'm interested in purchasing the 20D, but want to first make sure the lockup issues have been resolved.

I understand there are conflicting reports about this. Your feedback would be much appreciated.

defordphoto
15th of November 2004 (Mon), 16:54
Yes. They are done. I have not had any lockups on my 20D since I bought it.

drisley
15th of November 2004 (Mon), 16:56
I had one of the very first 20D's released with the 1.02 firmware, and I've never had a lockup. I'm still going strong with 1.04, and now 1.05 firmware. THis camera has been flawless so far (the canon raw software has not).
I noticed a huge dropoff in reported number of lockups since the 1.05 firmware, so I think the problem has more or less been solved.
Sure, there will always be one or two reports of lockups, but that happens even with the 300D, 10D, 1DMKII, and most digital cameras.

defordphoto
15th of November 2004 (Mon), 16:58
Sure, there will always be one or two reports of lockups, but that happens even with the 300D, 10D, 1DMKII, and most digital cameras.

And people must remember that. We're basically using computers that are shaped like a 35mm camera with a lens attached. They will lockup from time to time.

Pixi
15th of November 2004 (Mon), 17:28
Thanks for the quick replies so far. Someone told me today that the lockup issue doesn't always show up right away... that it can take months and lots of use before it happens. Has this been the case that you know of?

CyberDyneSystems
15th of November 2004 (Mon), 17:32
Thge new firmware seems to have resolved all issues. I had two lockups prior to the Firmware (easily resolved by popping the battery out and turning it back on)

I've had no issues since the firmware update.

There are half a dozen threads on this forum that will corroborate the fact that the lockup is a thing of the past.

Pixi
15th of November 2004 (Mon), 17:40
There are half a dozen threads on this forum that will corroborate the fact that the lockup is a thing of the past.

Cool! Thank you! And I appologize for starting yet another thread... but was hoping to get a synopsis on this issue... which it seems I am getting. I appreciate it very much.

photography By Evangelos
15th of November 2004 (Mon), 17:47
All good here and I have 2 20D's My first had the problem then I upgraded the firmware problem solved. Then I got my second 20D from dell with the old firmware guess what it locked up. Upgraded to the new firmware on the Dell 20D now no problems at all with both. Seem ok to me.

Angelo 8)

Pixi
15th of November 2004 (Mon), 17:51
Very good Angelo... things are looking up... I have been planning to buy this camera since it first came out. I'm almost ready...

evilenglishman
15th of November 2004 (Mon), 17:53
http://photography-on-the.net/forum/showthread.php?t=44160&start=60

reported 15th November

Pixi
15th of November 2004 (Mon), 18:45
I'm not in the UK but I hope Canon listens to your appeal.

drisley
15th of November 2004 (Mon), 19:13
http://photography-on-the.net/forum/showthread.php?t=44160&start=60

reported 15th November
I'm sure there were dozens of lockups on the 300D, 10D, 1DMKII, D70, and other digicams around the world that were not reported.

Pixi
15th of November 2004 (Mon), 19:17
You think? Maybe… It's never happened to my Rebel, although I have lost many a shot while waiting for the Rebel to process three in a row.

defordphoto
15th of November 2004 (Mon), 19:17
I have had lockups with every digicam I have ever used, be it a Canon dSLR or some P&S.

It happens, Reset it and get over it.

Pixi
15th of November 2004 (Mon), 19:20
I have had lockups with every digicam I have ever used, be it a Canon dSLR or some P&S.

It happens, Reset it and get over it.

So what exactly happens when all of your cameras locked up? And what is the best way to reset it?

defordphoto
15th of November 2004 (Mon), 19:25
I have had lockups with every digicam I have ever used, be it a Canon dSLR or some P&S.

It happens, Reset it and get over it.

So what exactly happens when all of your cameras locked up? And what is the best way to reset it?

Depends on how hard it's locked up. The worst I have ever had to do was to turn off the camera, remove and reinstall the lens and was go to go. With the MKII, the one and only lockup I had was just to turn it off and back on again.

Pixi
15th of November 2004 (Mon), 19:27
Okay... thanks...

blackviolet
15th of November 2004 (Mon), 21:25
the only lockup i've experienced with my mkii happened about 2 weeks ago. my wife took it and wouldn't let me take it to a barbie! :shock:
struth! she thinks i sometimes take too many pictures...

Aylwin
15th of November 2004 (Mon), 21:51
oblio, just sometimes? :wink:

Anyway, I've haven't had any lock up problems with my 20D so far. With the latest firmware (1.05), I've switched lenses while the camera was on. I believe in older firmware releases (1.02 or earlier) this was the cause of lock up.

Pixi, as for the statement that "the lockup issue doesn't always show up right away... that it can take months and lots of use before it happens", this is probably applicable to any digital camera. I've had my 10D lock up once or twice. No big deal though.

drisley
15th of November 2004 (Mon), 22:03
My 300D Rebel locked up twice in 6 months.

Pixi
16th of November 2004 (Tue), 05:11
Thanks very much for the additional feedback.

As for…

the only lockup i've experienced with my mkii happened about 2 weeks ago. my wife took it and wouldn't let me take it to a barbie! :shock:
struth! she thinks i sometimes take too many pictures...

I get in trouble with my camera too. My husband dreads it when I take my 300D Rebel out with us. However, I think he's at least trying to get used to the idea. :wink:

Batman2000
16th of November 2004 (Tue), 11:53
I had one lockup after the update. None before and none after that single one. Regards.

Pixi
16th of November 2004 (Tue), 12:37
Thanks... Do you use your 20D very often?

aeroshots2003
16th of November 2004 (Tue), 13:22
This is the thread I've been waiting for : 20D users confirming that the lock-up issue is (almost) history. With the new 20D and +8 million resolution I was finally convinced to jump from wet film to digital, but constantly postponed the purchase because of the stated problems. I think I'll be doing some shopping this weekend :D

Could you 20D guys still give me this info :

How many exposures to date : ......
How many lock-ups to date : ......
When was the last lock-up : ......

I'd appreciate your help and... please talk me into the purchase :wink:


Aero

Pixi
16th of November 2004 (Tue), 13:30
I have been encouraged by this thread as well...

However, there is one lone ranger in the Adobe Photography Forum who seems to give a less than encouraging report on his 20D.

Here is a link for those who would like to check it out. The man's name is Robert Barnett who seems to be having ongoing issues.

http://www.adobeforums.com/cgi-bin/webx?7@11.6RLodUHjmF8.890462@.3bb6cfd9/28

rodbunn
16th of November 2004 (Tue), 18:22
I've noticed there are a lot of people who "settle" for problems
and keep going. I myself feel that if I pay $100 or $4500 for a
camera that it should work correctly ALL THE TIME. I make my
living with my camera and I sure don't want to miss that million
dollar shot when my 20D "locks-up". I'm not going to get over
it and re-set it, that's for sure.

Did any of the firmware changes say that it corrected lock-up's?
I doubt it. Canon NEVER ownes up to mistakes. Yes, there are
some cases where the user, or the conditions causes problems...

I don't think we as consumers should "settle" !

Sorry, I felt like venting. Have a great day all ! Rod

drisley
16th of November 2004 (Tue), 19:54
20D owned since September.
2000+ shots
0 lockups

Rodbunn, there is nothing that can be done to prevent the occasional glitch in these cameras. ALL cameras have them, G series, S series, DSLR, Canon, Nikon, Fuji. There are so many produced, and so many add-ons (lenses, etc), that it's impossible to make it never happen.
VCR's and CD players have been around for 20 years, and they still have glitches, even the most expensive ones.

To be honest, my 20D has been the most reliable piece of electronics I've ever owned.

LouDawg
16th of November 2004 (Tue), 20:12
Just got my 20D today (finally) and have had zero problems, I tried to make it lock up. Shipped with 1.0.5.

dobova
17th of November 2004 (Wed), 01:29
Hi all,
I confirm that with 20D with 1.0.5 firmware no lockups in more than 1 month and 3500 shoot. I discovered with old firmware that lockup happen very soon with zoom lens like 28-70 and 70-200 Canon. I've tried a 70-200EX f2.8 APO from sigma and it was 4 shoot/1 lockup series. No lockup with 20mm, 28, 50, 85 original canon lens. Was very funny to discover that with red-eye option activated and 70-200 original Canon (not IS) + 550EX flash it was an avarage 8shoot/1 lockup. Disengaging red-eye guess what ? NO Lockups ...

4.5Mb firmware contains lot of code... not very easy to debug. The only digital I owned that never lockup was the Kodak DC280 (1.3 Mpixel), back in 1997 !!!

Ciao
Dome

RichieHatch
17th of November 2004 (Wed), 05:49
Around 900 shots or so.... firmware 1.05... had first lockup on Saturday morning.... no big deal just popped the battery grip off and back on again and it was ok again. Not sure if it was related to the grip...! Didnt bother me tough.

One other weird thing happened last night. The battery indicator was reading half full so i decided to charge both batteries. After doing so i popped both back into the grip but the indicator still showed half full icon. Removed the grip and tried each battery individually - both show full icon - put them back in the grip and put the grip back on - full icon... Weird but I am not that bothered. If my camera was to crash as much as some of the software that i use at work then i would be worried....!

Richie

cc10d
17th of November 2004 (Wed), 09:12
The only lock up probs I have had since 1.05 are once when I eventually found that the grip had become loose. Retightening the grip seems to have cured the issue.

Reminisce
17th of November 2004 (Wed), 09:35
ok well my story is I've had my 20D now for a month, had my 300D a month before that.

The 300D I had close to 2000 shots in it before selling it to my friend, no problems whatsoever, even with the wonderful hack.
I've had my 20D for just as long, but after 2 days I got an Err99 that flashed when I put my Tamron lens on and zoomed out to 300mm. I shut it off, removed the battery, put it back in, and shut it on, worked fine. Now, what I DID NOT DO which is my fault, was I did not upgrade the firmware prior to using my camera.

My camera shipped with 1.04, which had quite a few flaws, many will tell you. I immediately upgraded to 1.05, and after about 4 weeks and 1200 shots or so logged in, not a single problem with either lens, my flash, or the multitude of types of shots I've taken. So i'd say its a thing of the past. =)

tumb
17th of November 2004 (Wed), 10:39
Owned since late Sep
about 1150 shots so far
Sigma and Canon lenses (Tamron should be here today)
1 gig CF card (fast version)
V1.0.2 stock now with v1.0.5
-0- lockups