420EX

[Newbie G-series]

I have been using this flash with my G-5 for a few months, when all of a sudden, the pictures start turning out black. The flash is going off, but doesn't appear to be synced with the shutter...Help??

[pradeep1]

Post a photo with full EXIF info and maybe we can diagnose something.

[Jimrob]

If they are completely blank......is it possible you have left the lens cap on?


Sorry just had to :oops:


I'll get my coat :wink:

[Newbie G-series]

Being the total neophite that I am, how do you post full EXIF data?

[Newbie G-series]

And yes, I did take the lens cap off - I use the LCS 90% of the time, so I rarely have that problem...

[Jon]

The EXIF data will show up when you look at the "Properties" of a picture from Zoom Browser.

[Newbie G-series]

Here is the EXIF info for a picture (if you can call it that!) that I attempted to take - it was almost solid black...

File Name
IMG_3456.JPG
Camera Model Name
Canon PowerShot G5
Shooting Date/Time
11/18/04 2:09:45 PM
Shooting Mode
Program AE
Photo Effect Mode
Off
Tv( Shutter Speed )
1/60
Av( Aperture Value )
2.8
Metering Mode
Evaluative
Exposure Compensation
0
ISO Speed
50
Lens
7.2 - 28.8 mm
Focal Length
20.7 mm
Digital Zoom
None
Image Size
1600x1200
Image Quality
Fine
Flash
On
Flash Type
External E-TTL
Flash Exposure Compensation
-1
Shutter curtain sync
1st-curtain sync
White Balance
Auto
AF Mode
Single AF
File Size
133KB
File Number
134-3456
Drive Mode
Single-frame shooting
Owner's Name
[/img]

[pradeep1]

Why is flash exposure compensation -1? Hit the FUNC button and change that back to 0. This may not make a big difference, but you never know. What type of scene were you shooting? If the subject was quite far off and you were shooting with FEC -1, then maybe you could get a black shot if the scene was very dark.

I doubt this is the answer. You might just have a screwed camera, since I can't see anything else in the EXIF data.

Sorry. :cry:

[Newbie G-series]

I had been playing with the FEC and had not put it back to 0 for this particular shot. The scene was simply one of my sons toys on the floor of the living room, so there should have been only a minimal impact.

As for the camera being screwed, it works fine in with the built in flash, and used to work ok with the external.... Any other thoughts?

[markubig]

How about making sure the "Flash Adjust" under the record menu is set to "Auto"?

Just a guess . . . i'm new at this too

[turbotony]

or cleaning off the contacts for the flash shoe...