zoombrowser database problem!

[adfc]

I was recently uploading pictures when I knocked my camera down to the floor and the USB cable was unhooked. My computer said there was an error and I had to restart. When I tried to open Zoombrowser again, it said the database was in use and that I couldn't open two at a time. The thing is, I'm not using the main (and only) database, so how do I "exit" this database so I can use it again? And is this a serious problem? Thanks.

[Jon]

OS version? ZoomBrowser version?

[jrobert]

Have you tried re-booting? If not, it could be that the OS thinks ZB still has the DB open.

-jeff-

[adfc]

I have ZoomBrowser EX, and I tried to restart but it still says the database is open.

[Jon]

I have ZoomBrowser EX, and I tried to restart but it still says the database is open.

ZoomBrowser comes in various versions all the way up to 4.5 or so. Which one? And what version of Windows? It Matters!

[adfc]

Sorry about that, I have ZoomBrowser version 3.2 and Windows 98 Plus. I seriously hope you can help me out, because I don't know of any other way to get my pictures onto my computer without this.

Also, if it helps, I have an error code: 0x80040a40.

[Jon]

You might try re-installing it. There are also updates (latest version is 4.5 or so) available for download at the Canon website. Upgrading might also let you get it back working if the re-install doesn't.

[JewelS]

I was recently uploading pictures when I knocked my camera down to the floor and the USB cable was unhooked. My computer said there was an error and I had to restart. When I tried to open Zoombrowser again, it said the database was in use and that I couldn't open two at a time. The thing is, I'm not using the main (and only) database, so how do I "exit" this database so I can use it again? And is this a serious problem? Thanks.

Hi,
I am having the exact same problem. I use Zoombrowser 3.2 on Windows 98. I have reinstalled Zoombrowser twice hoping that would fix the problem. I can access my photos already downloaded through the back door, but I cannot download any new photos from my camera until this is resolved.

I have tried their prompt solution of creating a new database, but when I try to do that it won't allow me to actually do it.

Has anybody figured out how to solve this problem? Help!

Thanks!!

[JewelS]

Okay, after a week of frustration and now just posting this message less than an hour ago, I got the problem solved. If anybody else needs to know how to fix this, let me know and I'll try to help.

[dadworld]

Okay, after a week of frustration and now just posting this message less than an hour ago, I got the problem solved. If anybody else needs to know how to fix this, let me know and I'll try to help.

I have the same problem with ZB 3.2.0.4, Win XP. I also tried re-installing, creating a new database etc. What is your solution?

Does anyone recommend other software, like Breezebrowser, to replace Zoombrowser for the Powershot A40? I'm not a pro, I need something inexpensive or free that will do the basic functions, like uploading photos.

Thanks,
Jim

[JohnnyE]

This issue can be resolved using a fairly simple procedure. Please follow the steps below to remove and rebuild the database.

1. If it is still running, Exit ZoomBrowser EX.

2. Use Windows Explorer to delete the following three files: xxx.dat, xxx.idx, and xxx.zbd (where xxx is the name of the database, usually 'My Database'). Usually, these three files will be found in the C:\Program Files\Canon\ZoomBrowser EX\Database folder.

3. If you find any files in this folder with an '.fcs' extension, such as D0000000.fcs, delete these files also.

4. Start ZoomBrowser EX again. If you receive a message advising you that the database has been deleted, click [OK]. On occasion, you may have to allow ZoomBrowser EX to close itself. Restart the program again. Also, if an 'Open Database' dialog box appears, click [Cancel] to close it.

5. From the File menu, select New Database.

6. When a 'multiple databases' warning message appears, click [OK].

7. Navigate to the location where you want to save the database (see step 2 above), then type in "My Database" in the filename box, and click [Save].

8. When you receive a message to identify an image library with your new database, click [Add image library now].

9. Navigate to the folder which contains your images. If you are using the default installed settings, this will be C:\Program Files\Canon\ZoomBrowserEX\Image Library One. With this folder highlighted, click [OK]. Be very careful that you do not select the wrong folder. The previous version of the database should now be restored.

[Dennis W]

To JohnnyE. Thanks for your solution. I followed directions exactly and all worked perfectly. I use XP Pro and never had a problem with zoombrowser before. Regards, DennisW (new member)