20D/ Windows Explorer problem (Win2k)

[postpossum]

Hi, I've been having difficulty getting Windows Explorer to recognise my 20D as a removable drive or E: under Windows Explorer (Win2k)- it doesn't show up at all. I've seen a couple of posts at random places on the net of similar problems, mostly with other cameras, one instance with the 10D.

I've been using the USB cable and the EOS Viewer Utility to download images, but it's been annoying.

Anyway, I'm trying to source a fix for this particular problem, or an explanation why it doesn't work, if anyone would like to illuminate me.

I am aware that a card reader would is the obvious solution and the reflex answer most people would give, but it's not the information I'm after.

Thanks in advance for any help- much appreciated.

[tim]

You're right, my reflex answer was going to be "get a card reader". I keep one in my camera bag at all times. Saves batteries too.

So you can use the canon utilities to download images, but not windows explorer? Does the same computer sometimes pick it up and not others, or will some computers recognise it but not others? I considered it being a faulty cable but that's probably not it, since the canon utilities can read it.

It's possible there's an intermittent problem with either your camera, the PC, or the cable. I'd try changing each of these parts and seeing what happens (ie try a different cable or a different PC).

[Red Squirrel]

I'd make sure you are using the latest windows service pack. I think the latest one is service pack 4.

[alan sh]

The 20D is not that kind of device. It appears as a TWAIN device.

Alan

[tim]

I thought it'd just appears as a standard removable drive.

[yellow_belly]

I thought it'd just appears as a standard removable drive.
It does in my Windows (XP) Explorer :)
Terry

[TonyKInTexas]

If you have installed the TWAIN driver it should show up as a removable drive. I know both my card reader and ZIP drive do that, but then again I am running Windows XP and not W2K on my primary system.

What Canon utilities do you have installed? Do you have a card reader you could try?

Take care,


Hi, I've been having difficulty getting Windows Explorer to recognise my 20D as a removable drive or E: under Windows Explorer (Win2k)- it doesn't show up at all. I've seen a couple of posts at random places on the net of similar problems, mostly with other cameras, one instance with the 10D.

I've been using the USB cable and the EOS Viewer Utility to download images, but it's been annoying.

Anyway, I'm trying to source a fix for this particular problem, or an explanation why it doesn't work, if anyone would like to illuminate me.

I am aware that a card reader would is the obvious solution and the reflex answer most people would give, but it's not the information I'm after.

Thanks in advance for any help- much appreciated.

[postpossum]

Hi all, thanks for the replies. I've installed everything that came in the box- the TWAIN drivers, DPP, EOS viewer utility, EOS capture, Photostitch even. I am also using the latest service packs/ windows updates, and despite it being a TWAIN device, most other users can see the 20D as a removable drive (I've noticed mostly in other operating systems than Win2k). Furthermore, the instructions for upgrading to firmware 1.1.0 do show windows explorer browsing the 20D's DCIM folder.

I suspect it's a Win2k specific problem, and wonder if any 20D forumers have had success with this issue. Anyone?

PS. Tony, a card reader works fine, and I did mention it wasn't the solution to the problem I am trying to get my head around. I'm just getting rather perplexed as to why the 20D itself doesn't come up as a removable drive under Windows Explorer in Win2k.

[tidy]

I have a 10D, IXUS 400, 2 x IXUS430 with the same problems on various PCs running windows 2000 and an older ICUS 3 running under XP- some kit works with some PCS and not with others. BTW all canon SW installs TWO sets of twain drivers ( which Canons appalling support people dont know about or act surprised ) One is under the winnt or windoze twaon_32 directory ( along with scanners or whatever other stuff that uses twain interfaces that are installed ) - the other set are installed inside the zoombrowser directories - effectively if you have a system that WONT allow access to your cameras via photoshop import via twain ( ie using windows default twain interface ) it MAY work using zoombrowser. I have deleted the windows dit twain drivers for all my Canon cameras and just use the zoombrowser interace. I have tried to install this on over 8 PCS with varying degress of success ( I first posted abou this over 12 months ago and found canons support a joke ' o well it works on OUR pc here etc ) Re XP - 2 notebooks and i can see cameras via photoshop ( i e default windoze twain ) plus zoombrowser, i brand new XP SP2 PC that will not see an older IXUS 3MP anywhere at all ( probably no drivers for XP fot this )

My advisc is really, once youve checked services running etc as mentioned elsewhere and they are ok, just go and buy a card reader - you can see this as a drive, suck images into zoombrowser as if it were a drive etc, plus its much quicker than accessing USB/camera electroniucs/ CF card . Once youve got them onto your hard drive access via photoshop ans create a contact sheet to see which ones to work on. 15 quid / 20 dollars fixes the problem. Period.

Ive installed twain drivers for HP, Epson etc for scanners and printers on many pcs with no proble,s at all - most of these isues are with incompatibilities between canon and either nmotherboards or system drivers.

[Agilulfo]

I solve this problem setting "PTP" instead of "Normal" in the "Communication" menu. It is a problem, not a feature; you don’t have to do it in other cameras (EOS 1D MkII, Nikon D70).

It works with XP and Mac OS X, I don't know if this protocol is suitable for 2000.

Good luck.

[tidy]

Win 2K will not allow the cameras to be seen as devices in windows explorer - XP does this as part of the operating system.

[tidy]

BTW with my 10D normal comms mode is quite happy to talk to XP on my notebooks

[HKFEVER]

Upgrade Win2000 to Xp will solve the problem right the way.


I tried this and work. This happened with my 1D MKII and Win 2000.