question on 580 II

[BARBIE]

the auto zoom lenth dosn't show in the lcd. Is this normal or is it a malfunction?

[René Damkot]

Is the flash head tilted, or the wide panel pulled out?

[BARBIE]

no it don't matter if the head is tilted or not and the wide screen in not pulled out.

[equetefue]

bad connection at the hot shoe. Happens to me

[BARBIE]

HOW DO YOU FIX A BAD CONNECTION ON THE HOT SHOE. BECAUSE SOMTIMES IT WORKS.

[jgogums]

Have you tried rubbing the contacts with a soft cloth, like a lens cloth? Rub both the contacts on the camera hot shoe and the contact pins on the flash. Of course try fully charged batteries in the flash.

I've heard of either the shoe on the camera being ever so slightly loose or the foot of the flash also being slightly loose which could cause the contacts to become slightly separated, especially when camera and flash are rotated to portrait position.

There are some excellent flash gurus around here. Be patient...some others should be around to help troubleshoot some more.

[BARBIE]

thanks i'll try it see what happens, don't want to return flash.

[BARBIE]

ok I figured it out , I had the flash head pointed up and I guss It only works when flash head is pointed down. do!

[jgogums]

ahhh...yes Renee in his post was asking that. 580 ex II will report lens focal length when flash head is tilted at 90 deg. and the next click forward which I think tilts the head another 7 deg. further down to assist in close distance macro shots.
Glad you figured it out!