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roffy
5th of July 2008 (Sat), 19:56
All the RAW image files on my wifes 40D end up damaged. Photoshop won't recognize the file, Photomatix imports them but they are purple. It has worked previously, this is a new issue.

Any help would be appreciated.

http://roffy85.brinkster.net/messedup.jpg

Anke
5th of July 2008 (Sat), 19:59
How are you importing them onto your computer? Did you use a card reader?

Do the shots look good on the cameras LCD?
Have you the latest version of ACR?

sadatk
5th of July 2008 (Sat), 20:00
Try a different CF?

Anke
5th of July 2008 (Sat), 20:02
Are you formatting the card in-camera each time before use?

roffy
5th of July 2008 (Sat), 20:05
Try a different CF?

Tried that, and they appear fine on the camera.

How are you importing them onto your computer? Did you use a card reader?

Do the shots look good on the cameras LCD?
Have you the latest version of ACR?

An internal card reader, and now that I think about it I did have to bend one of the pins back into place on the card reader recently. However, all other files are imported with no other issue.

As far as if I have the latest version of ACR...I dunno. :oops:

roffy
5th of July 2008 (Sat), 20:08
Are you formatting the card in-camera each time before use?

No I haven't been.

efetters
5th of July 2008 (Sat), 20:10
I had this happen, but it was because my husband had just bought a Digital Rebel XSi, and the RAW format was not recognized by my computer. A quick download from the Canon website fixed the problem.

Anke
5th of July 2008 (Sat), 20:11
No I haven't been.

Something to do in future then.

So this happens with all the CFs that go into the 40D?

sadatk
5th of July 2008 (Sat), 20:20
Which version of Photoshop do you have?

davidcrebelxt
5th of July 2008 (Sat), 21:39
can you post a sample RAW image somewhere for us to take a look at it?

blinded
5th of July 2008 (Sat), 23:39
Is your ACR version 4.4.1?

roffy
6th of July 2008 (Sun), 00:51
Something to do in future then.

So this happens with all the CFs that go into the 40D?


Yep, tried about 6 different ones.

can you post a sample RAW image somewhere for us to take a look at it?

I can try to later.

Which version of Photoshop do you have?

CS3

Is your ACR version 4.4.1?

It wasn't, but with an update it now is. That fixed my problem with photoshop, Photomatix still isn't working so maybe I will try reinstalling it.

Anke
6th of July 2008 (Sun), 00:53
It wasn't, but with an update it now is. That fixed my problem with photoshop, Photomatix still isn't working so maybe I will try reinstalling it.

So all is well when they go through PS now?

Sounds like you might need an update of Photomatix too then if it works in PS.

roffy
6th of July 2008 (Sun), 01:02
So all is well when they go through PS now?

Sounds like you might need an update of Photomatix too then if it works in PS.

haha, that did it. I guess it just caught me off guard because RAW files have worked on both programs previously.