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View Full Version : Elements 6 "error signature" HELP!


Just Be
27th of July 2008 (Sun), 23:56
I've been spending days PP on my Kauai photos without issue.

Then tonight my Elements organizer locks up.
I reboot.

Get error message saying that...
"Adobe Photoshop Elememts 6.0 has encountered a problem and needs to close."

So I reboot again. Same thing. I try to repair the program with program disc. Nothing. I uninstall and reload. Same error message.

The file in question is...
C:\DOCUME1\SCOTT\LOCALS1\TEMP\8Ob6_appcompat.txt
(In subsequent trys sub the "8Ob6" for fe16, 6c7b. Seems to change with each attempt.

Any idea what I can do to fix this?

Here is the tech. description.

ERROR SIGNATURE
APPNAME:
PHOTOSHOPELEMENTSORGANIZER.EXE
MODVER. 3.0.9.15
OFFSET 000033a0
appver 6.0.0.0
Mod name adobeols.dll

-Douglas-
28th of July 2008 (Mon), 09:00
found this (http://www.adobeforums.com/webx?14@@.3c05e30e/7)for ya, don't know if it will help though,
good luck

Just Be
28th of July 2008 (Mon), 10:40
Thank so much.
It seems to be a common problem between Elememts and Smug Mug.