IXUS 40 /SD300 major malfunction

[jimmyrosso]

Hi all

I got the replacement manuel for my IXUS 40/SD300 so now i know how to work it! (after i lost it) but now an even worse problem...

This happened 3 days :cry: since buying it:



1) When I switch it on to take photos, after a while it suddenly freezes on the last thing it sees, it wont work, then after 20 secs it switches itself off (power light goes off) but without the lense retracting. I then have to switch it back on again but it randomly continues to do this


I havnt spoken to the canon helpline yet and ive looked into the the trouble shooting section with no success, but if anyone can help i would so welcome it.

Regards

Jim

p.s If its a major prob then im gonna send it back to the people i got it from!

[Littlenose]

Jim... sounds major to me... I would try the people you got it from first... walk intot he shop with the item and recipt, show them what happens, and ask for a replacement... if nothing is forthcoming, then try canon, stating that you have been in touch with the vendor.
Mikey

[lafester]

have you at least tryed a different sd card?
longshot but could be something.

chris

[jimmyrosso]

Cheers for advice guys and aye ive tried two different SD cards but with no success...

Oh well back to the seller it goes and pray i get a more reliable one next time, i rather like the IXUS 40 (apart from this bad start) and stick with it

[S45_fornow...]

Sounds like the infamous E18 error that is notoriously common on the Powershot Elph/Ixus series cameras. This happens when the lens mechanism is jammed or damaged. When the camera can't fully extend/retract the lens, it powers itself off. Typically, you will hear a series of short beeps and then the "E18" message appears in the lower left-hand corner of the LCD before shutting down completely.