Dreaded Err 99 help

[mmartinfan]

Well it all came to a head this weekend I have been fighting a Err 99 code on my 10D for about 2 months of limited shooting (winter here) I tried to take some close up photos this weekend of some stuff and could not get a shot off without an Err 99 code poping up.

What seems to be happening, hmmmm diffucult to figure that one out. Focuses fine, flashes fine and I hear the shutter go cluck but no picture and a ERR 99 code in the screen. I took it over to my local camera shop, (waste of time) I asked them some general questions about it and well the person was clueless, I was suprized he even knew what an ERR 99 was. I did talk to a tech about it, he advised it could be anything (duhhhh) but try reinstalling the firmware. They would be happy to send it back to Canon for me, but since I am going out of the country on March 2 I cannot do it right now. Plus I'm not sure if I can afford to send it to Canon he advised it could cost up to $300 bucks.

So I took the camera back home downloaded the firmware and reinstalled it, took some quick BS photos and all seems to be fine (knock on wood) soooooooooo

Should I after I get back send the camera back to Canon for an Eval?
What does it cost for items there for them to replace things?
What is the lag time for a 10D?
Is it better to send it through a dealer or send it in myself?
What do you all think is the problem?

Well folks wish me the best of luck for a good photo trip.
Kevin

[mvonditter]

The thought that I have, is that this could be temperature related. Digital cameras do not like really cold conditions. If it gets anywhere near 0 C, or 32 F, the shutters don’t work as well and start giving errors. Since you said it worked at home, where those in door shoots? In other words, was the camera nice and toasty? :-)

[mmartinfan]

I had these problems when I was indoors. just a few times outside and the weather was in the mid 40's

[robertwgross]

It seems like we go over this a lot.

Err 99 can be almost anything. Frequently, it is something in the communications between the lens and the camera. So, some of the old non-Canon lenses can contribute to the problem, especially if the aperture went wide open. Any lens will seem to act up if the gold contacts in the lens mount are intermittent. For that matter, if any moisture or crud gets on them, it will do it. As for the gold contacts, there are the flat surfaces of the lens side, and then there are the gold pins of the camera side. If the flat surfaces were cruddy, you could see that. If the gold pins are cruddy, it is harder to see. If the gold pins get a "flat spot" on them, then sometimes they can be adjusted to avoid the problem. I'll wipe off the gold contacts with a clean cloth, and that is about all. Anything more abrasive, and you may be scraping off the gold plating.

If the situation shows up again, I would simply try swapping lenses before I did anything else.

---Bob Gross---

[mmartinfan]

It seems like we go over this a lot.

Err 99 can be almost anything. Frequently, it is something in the communications between the lens and the camera. So, some of the old non-Canon lenses can contribute to the problem, especially if the aperture went wide open. Any lens will seem to act up if the gold contacts in the lens mount are intermittent. For that matter, if any moisture or crud gets on them, it will do it. As for the gold contacts, there are the flat surfaces of the lens side, and then there are the gold pins of the camera side. If the flat surfaces were cruddy, you could see that. If the gold pins are cruddy, it is harder to see. If the gold pins get a "flat spot" on them, then sometimes they can be adjusted to avoid the problem. I'll wipe off the gold contacts with a clean cloth, and that is about all. Anything more abrasive, and you may be scraping off the gold plating.

If the situation shows up again, I would simply try swapping lenses before I did anything else.

---Bob Gross---


cleaned many times all the contacts, I have swapped lens, and changed CF cards to test.

[robertwgross]

cleaned many times all the contacts, I have swapped lens, and changed CF cards to test.

Did anything change in the symptoms?

If not, then I'm afraid that Canon will have to make a stab at it. Of course, that gets tricky if they cannot reproduce the symptoms.

---Bob Gross---

[jimlp]

Well it all came to a head this weekend I have been fighting a Err 99 code on my 10D for about 2 months of limited shooting (winter here) I tried to take some close up photos this weekend of some stuff and could not get a shot off without an Err 99 code poping up.

What seems to be happening, hmmmm diffucult to figure that one out. Focuses fine, flashes fine and I hear the shutter go cluck but no picture and a ERR 99 code in the screen. I took it over to my local camera shop, (waste of time) I asked them some general questions about it and well the person was clueless, I was suprized he even knew what an ERR 99 was. I did talk to a tech about it, he advised it could be anything (duhhhh) but try reinstalling the firmware. They would be happy to send it back to Canon for me, but since I am going out of the country on March 2 I cannot do it right now. Plus I'm not sure if I can afford to send it to Canon he advised it could cost up to $300 bucks.

So I took the camera back home downloaded the firmware and reinstalled it, took some quick BS photos and all seems to be fine (knock on wood) soooooooooo

Should I after I get back send the camera back to Canon for an Eval?
What does it cost for items there for them to replace things?
What is the lag time for a 10D?
Is it better to send it through a dealer or send it in myself?
What do you all think is the problem?

Well folks wish me the best of luck for a good photo trip.
Kevin

I just sent my brand new 20D to Canon to have them fix the focus problem I was having with all my lenses and it took 7 days door to door, you should have plenty of time to get it back before you leave for your trip. I splurged and sent it to them FedEx Overnight though which saved a day or two, but they sent it back the same way which surprised me. I have found the New Jersey repair center to be excellent for prompt service

[mmartinfan]

well nothing has worked. (taking batteries out for 20mins, cleaning contacts, etc etc) so tomorrow I will be headed over to Cord Camera here in Columbus, Ohio and I will have them ship my camera back to Canon and I hope they will fix it. I have a major vacation planned for March 2nd I know I will not be able to have the camera back by then so I went out today and rented a 10D from a different local store here in Columbus for 100 bucks for 10 days. WHAT A PISSER. I will not have my camera for my vacation. At least the guy I taked to at Canon repair was cool .

[mvonditter]

Send it to Canon service direct. My stuff has always been back in 10 days or less.

[Windup]

http://photography-on-the.net/forum/showthread.php?t=55466
my post toward the bottom has the process Canon asked me to follow prior to sending it in.


Took me about a month and $200.
Shutter mech replaced.

[mmartinfan]

Well my camera was shipped back to Canon today. Now I have no camera. :(
Windup I tried all those items nothing helped. I hope its nothing bad, and expensive

[mmartinfan]

Ok well after getting a temp camera (i.e Canon 1D. WOW) I learned what was wrong with my 10D. According to Canon it needs an entire shutter unit upwards of $500 bucks! WOW now what am I going to do?