View Full Version : ext hardrive crash 15000 pictures and 5hrs video
irishvintagecars
21st of November 2008 (Fri), 10:38
i havd just left my ext hardrive into the shop for extraction of information for 100 euro and bought a new terabite for 178 euro.
am i sorry that i did not back up my work. right now i am waiting for the tech guy to phone me with good news. waiting for my wife to have our first son was easier.:cry::confused::o
neil_g
21st of November 2008 (Fri), 10:50
you could of saved yourself the cash and removed the drive from the enclosure and plugged it into your pc. normally its just the enclosure has died.
irishvintagecars
21st of November 2008 (Fri), 10:52
you could of saved yourself the cash and removed the drive from the enclosure and plugged it into your pc. normally its just the enclosure has died.
i would rather spend the money and retrieve the information. it is invaluable to me.
after all i wouldent go to a butcher if i wasent feeling well!
:)
Livinthalife
21st of November 2008 (Fri), 10:56
LOL ^^
I hope they are able to get all the info for you. Sucks when these thigns happens, but with the good (electronics) Comes the bad (complete failure). Let us know how it turns out.
MeNiS
21st of November 2008 (Fri), 10:58
ext harddrive should be used as a "backup". this mean that whatever you have on your ext HD, you should also have those files elsewhere......either on your main computer or another hd.
i use 2 ext HD as backup.....this will at least help prevent your situation if one of the HD should fail. HD prices are cheap nowadays....so it's worth the investment.
good luck with your data recovery.
CyberDyneSystems
21st of November 2008 (Fri), 11:11
You have my sincere heart felt sympathy if you end up losing your valuable data :(
Please in the future do not wait to back up.
It is NEVER logical to keep your data on a single hard drive alone.
The cost of hard drive space is at an all time low, silly low in fact. Terabytes for about $100.00
There is no valid reason not to have your data on several of these fast affordable drives.
irishvintagecars
21st of November 2008 (Fri), 11:14
my kids filled the hardrive on my computer with stupid things and all i had left was my ext hardrive.
bps
21st of November 2008 (Fri), 11:37
I'm sorry for the trouble and anxiety that you are going through.
Please tell me that the TB you just purchased was two 500GB external drives. Or better yet, three 320GB drives. Personally, I have my images backed up on an external drive, and then I have them backed up again on a third drive that I store off-site (at work) in case someone breaks into my house or my house burns down. My memories are that valuable to me. Besides, after spending thousands of dollars on camera equipment, it would seem silly not to spend a hundred or two protecting the very images they capture.
My fingers are crossed for you and be sure to let us know how it turns out. And in the meantime, if you haven't done so already, go out and buy at least one back-up drive!
Bryan
irishvintagecars
21st of November 2008 (Fri), 11:54
pc world in sligo are looking for 1200 euro to recover the information
CyberDyneSystems
21st of November 2008 (Fri), 12:15
pc world in sligo are looking for 1200 euro to recover the information
you could of saved yourself the cash and removed the drive from the enclosure and plugged it into your pc. normally its just the enclosure has died.
It might be time to try Neil's recommendation and hopefully save the $ for a down payment on a new motorhome...
MeNiS
21st of November 2008 (Fri), 12:21
1200 euro?? as in roughly $1500?? ouch!
i would definitely try to remove the HD and put it in an external enclosure. you really have nothing to lose trying this route.
JJD.Photography
21st of November 2008 (Fri), 12:35
pc world in sligo are looking for 1200 euro to recover the information
Wow! That is outrageous! I will be backing my data up on a 2nd hard drive now and also using cd-r's!
Are you going to try and recover the data yourself or pay the money?
RogerAylstock
21st of November 2008 (Fri), 12:42
As soon as I move images from my card to my hard drive, i burn the folder off to DVD.
Backups...you never need them until you really need them!
bps
21st of November 2008 (Fri), 13:01
For those who aren't backing their data up, let the OPs misfortune spur you into action. (sorry OP, but this is a good time to sale people on the idea of backing up!)
After reading this post, backing up data probably seems important right now, but if you don't take action, the "busy-ness" of life will soon distract you. I have a friend that swore up and down that he was going to start backing up his data after reading about a drive failure. Well, that was 2 years ago and he still hasn't done it. He has over 10,000 pictures and most of them are of his family/kids. It's not a matter of if, but when.
As CyberDyne has already said, external hard drives are dirt cheap. Find the size and interface that's right for you, and order one or two today!
Bryan
irishvintagecars
21st of November 2008 (Fri), 15:53
ok guys heres the deal.
i returned to pc world this evening and i said that since my warrenty had 4 days to go i should be entitled to some kind of benifit. well the sales staff gave me 30 euro off a new hardrive to the same value as my old one. 109 euro originally.
the price they gave me for getting the information off the hardrive was wrong. it now stands at 900 euro. so i have bought a new one and brought the old one home.it appears that the fall dident help the internals of this unit. so we can say that there must be some damage inside the unit when the tech guys computer shut down straight away after he tried to hook up to my unit bypassing the standard leads.
one thing is on my mind.because i cannot afford to spend this knid of money right now (due to family commitments) how long can i wait before the information on the hardrive dissapears?:oops: by the way i dident buy the terrabyte hard drive i stuck with 320gig on a different model.
adam8080
21st of November 2008 (Fri), 16:11
It had a warranty, and you didn't get a full replacement for free? Doesn't sound right to me!
And you said your hard drive took a fall? If it was on, then it is definitely toast! I think the way they recover those is to open the hard drive, remove the disks and put them into another drive and read them (all in a super clean room of course!). Good luck!
kauffman v36
21st of November 2008 (Fri), 16:15
considering you dont keep powering on the HDD, the info should be there for probably more time than you are alive. BUT, each time you turn it on, it will spin continuously and eventually lose some data. but i say, turn it off, store it somewhere safe for a couple months or years, and pay to have the info retrieved when you can afford it later on.
most people, not being computer geeks, dont understand the concept that the information never really goes away except if you purposely zero-out the HDD tens or hundreds of times. ive had people with HDD's that have dropped it 2 stories and the HDD looked like scrap metal but the information was retrievable. the photos will be there, the question is, how much are they worth to you? lol.
and to add to adams post, the company will first run ur hard drive independently through their cpu's with an automated program which probably wont work considering ur circumstances. they will then proceed to (this is the very expensive part) remove the actual disk from ur hard drive in a clean sterile room and insert it into a new drive with a new head, etc. then they will to run it and extract the information. that works in most cases, even when the disk is damaged physically, because they have their way of repairing those things...BUT...i have friends that work at such companies and ive seen prices on average at about $4,000.00. sorry for the rant, im obviously a computer junkie, along with being a photog. (:
irishvintagecars
23rd of November 2008 (Sun), 04:57
Has anyone here had any dealings with this company? price sounds to good to be true especially if there is lab work involved
http://www.easyrecovery.ie/ExternalDrives.html
irishvintagecars
23rd of November 2008 (Sun), 05:00
It had a warranty, and you didn't get a full replacement for free? Doesn't sound right to me!
And you said your hard drive took a fall? If it was on, then it is definitely toast! I think the way they recover those is to open the hard drive, remove the disks and put them into another drive and read them (all in a super clean room of course!). Good luck!
i was offered a new hardrive for free but they were taking the old one back to the manufacturer and i would have lost all of my info on it.
zynetec
23rd of November 2008 (Sun), 05:41
I have used these guys on clients behalfs many times, and they have never let me down.
The most they have ever billed me is £500 and that particular drive was goosed in a big way.
http://www.datarecoverydirect.co.uk/contact.aspx
ooo
23rd of November 2008 (Sun), 09:47
So I just had my hard drive crash as well, well actually I kind of fried mine. I'll make a post about it later, as I need advice what to do as well.
Long story short, my data is still intact. I basically fried the circuit board that powers on my hard drive. I just ordered a replacement board for $35 on ebay and I'm going to make the swap and see if my drive boots. I've been reading everything that's how you fix broken drives. Basically drives have a failsafe mechanism, where if too much voltage goes through it, a safety chip fries. The chip is what tells the hard drive to spin or not. Since my chip is fried, I can't get the drive to spin. If I replace the board, it'll work again.
Maybe you should open up the external drive and see if you can pull out the internal drive inside. I mean after all an external drive is just a pretty case.
overclock
23rd of November 2008 (Sun), 10:06
I successfully recovered stuff from a hard drive going bad by sticking it in the freezer. After about 30 minutes I pulled it out, connected it to the computer and got my stuff off. I still need to send it back for warranty replacement.
ooo
23rd of November 2008 (Sun), 10:57
I was actually reading warranty replacement, for me a burned circuit board voids warranty. What a bummer. Basically it only valid if there's problems with the platters / bad sectors.
kauffman v36
23rd of November 2008 (Sun), 12:45
i completely forgot about the freezer trick. has worked for me twice. i have no explanation for it but it works for some reason.
ooo
23rd of November 2008 (Sun), 12:46
I mean by putting the drive in the freezer, you can keep it cooler for a long period of time. Once it cools down, its bound to fry again. It's a temporary solution, not a real fix.
photocrazy12
23rd of November 2008 (Sun), 13:00
I successfully recovered stuff from a hard drive going bad by sticking it in the freezer. After about 30 minutes I pulled it out, connected it to the computer and got my stuff off. I still need to send it back for warranty replacement.
Was going to suggest that. I did that to a hdd succesfully and to one unsuccessfully. When I did it, I put it in the freezer in a zip lock bag with silica bags on the inside for about an hour but that only made the hdd work for about 3-4 minutes and then for 4-5 hours and was able to copy some data off of it. Sorry to hear about your hard drive. :(
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