Epson 4000 sudden colour density change

[Wendy Lilygreen]

Help! I've got an Epson 4000 and while doing a print run the colour has changed. I have printed out some B&W OK and some colour. Then in the next B&W there is a greenish tinge.
Neither the ICC profile for the media or any of the settings has been altered.
I have printed out a calibration test print and the cyan is royal blue. the magenta way too dark as is the yellow, red blue and green. The greyscale is visible with no apparant colour cast. It all looks too saturated but I have reduced the ink density to no avail. I have calibrated the monitor.
I wouldn't mind so much if I had been fiddling with the controls but the 4000 is too cranky to do that to!
Anybody got any ideas? I have done a nozzle check and the blocks of colour on that all appear OK and the correct colour.

Cheers
Wendy

Problem sorted, nice young man at Epson rang and we have changed the media settings a bit. Beats me how it worked ok for months before though.
Thanks for your help guys.

Wendy

[gary_hendricks]

That's terrible. Have you tried taking it back to Epson?

[Wendy Lilygreen]

Hi Gary,
I don't know as yet, I tried their help line on friday and was kept 'waiting' for an hour, then I tried an e-mail, he suggested a nozzle check.
Come Monday I will be back onto them. To take the printer back would be a pain as it is huge. The clown I purchased it through has gone bust - having bounced a cheque on Fuji Hunt the suppliers! I had to go and collect it personally and set it up. It's like a prima donna ballerina, bloody thing!

[jdrenda]

Hi Wendy, have you checked out the forum at yahoo for the epson 4000 the people are really helpful and knowledgeable, I just joined and you get a lot of information and it is free to join, check it out. www.epson4000@yahoo.com hope it helps