20D Raw import - Baffled!

[I Simonius]

:cry:

I can't work out how to get the images off my new 20D
HELP!
What's the process?
I have tried what I thought was obvious.

Mac OS 10.3.8
G4 Laptop
CPP installed
Canon Viewer Utility Installed
Photostitch installed
Canon Image Capture failed to install - perhaps because DPP was already installed???
Photoshop CS with Camera Raw 2.4 installed

UPDATE:The Canon Viwer Utility does import the images but they're all jpegs, the settings in the camera are for RAW+Jpg

[CanonUser]

Have you tried to use a card reader, connected directly to the computer, and just do a simple file copying or moving? Once the files are stored on the HD, you can view them with DPP, FVU, or any compatible software.

Regards,
Alan

[tim]

I never even tried getting images that way, it's too much hastle. Get a USB2 card reader, it's faster and will save battery life, plus you'll need one if you ever delete pics and want to recover them too - it happens to most people one time or another.

[lomond]

I agree, get a USB2 card reader.
It's fast, simple and cheap and it takes the camera out of the equation.

[I Simonius]

Thanks but I don't want to buy yet more equipment!

There is no reason why this shouldn't work - it should work!
Also they've got one where I bought the camera and it's SLOW
If it needs a card reader to work then canon should either suppply one or state that it is a prerequisit to viewing the images. :mad:

I have managed to get the Viewer utility to load the pics onto my computer so thats's the first hurdle over with at least!

The EOS capture facility just will not launch,I have reinstaled etc - Canon Help said I have to take the disk into my retailer and then see if it works on their computer. The Canon Help people don't know their stuff! They keep having to go and ask someone else - I am really fed up hanging on the phone to wait for an intermediary to tell me what someone else has said

Does anyone know:-
1/ - will Photoshop IMPORT directly from the camera?
2/ - Is The Canon EOS Viewer Utility the only or the best way to import pictures from the camera

Thanks

[mr.photoguy]

As for EoS capture, you have to go to the Canon website, and get the latest Driver for your pc/camera. This is what I had to do to get it to work.

You can use adobe photoshop to import your images, but you will need to go to the adobe website to download the driver which will let you import .cr2 files. .cr2 is the type of Raw file the 20D stores. Get that file, download it, and then you should be able to import your Raw files.

[I Simonius]

As for EoS capture, you have to go to the Canon website, and get the latest Driver for your pc/camera. This is what I had to do to get it to work.

You can use adobe photoshop to import your images, but you will need to go to the adobe website to download the driver which will let you import .cr2 files. .cr2 is the type of Raw file the 20D stores. Get that file, download it, and then you should be able to import your Raw files.

The Canon Help guys, who don't seem to have a clue, sent me to www.powershot.com to look for driver updates but I couldn't see any for the 20D. They also told me to try the shop where I got the 20D -so I phoned them -not a clue! _ I'll try the canon.com site :evil:

Adobe and .cr2? - OK thanks I'll give that a try
Thanks

[I Simonius]

Couldn't find the .cr2 driver despite doing several searches @Adobe
is it part of a larger file?
Do you have a link?

Thanks

[I Simonius]

Here is te link ofr all 20D driver updates
<http://software.canon-europe.com/Cameras/SLR_Cameras/EOS_20D10131.asp>

[DamienB]

If it needs a card reader to work then canon should either suppply one or state that it is a prerequisit to viewing the images. :mad:

Maybe they should supply a PC too eh? :rolleyes:

It is infinitely simpler to spend a few quid on a card reader and use it - it's your choice to do it the slower, more difficult and less flexible way.

[Bodog]

Sorry, I don't have a MAC to be more specific, but I assume the Mac has some sort of file management app to move files around. That app should recognize the camera when it is plugged in to the USB port. Use it to drag the files to a folder of your choice. Then use Photoshop to open the files from that folder. You shouldn't need an image viewer to download files from the camera. That said, get a card reader... :)

[mr.photoguy]

Couldn't find the .cr2 driver despite doing several searches @Adobe
is it part of a larger file?
Do you have a link?

Thanks
Give me a few minutes.
I will see if I can find it ..

Do you have an email address.
I will download it and email it.

What photoshop are you running?

Here is the driver for adope CS (raw)
http://www.adobe.com/support/downloads/detail.jsp?ftpID=2701

[mr.photoguy]

Here are the drivers for eos capture ...

Just click on Drivers > then eos cap for mac > download

http://consumer.usa.canon.com/ir/controller?act=SupportDetailAct&fcategoryid=215&modelid=10464

[Reminisce]

The fastest way i've ever DL'd photos from my card reader was with Adobe Photoshope Elements 3. When you install it, it installs a drive reader that sits in your memory, when you plug in your camera or card reader, it loads up the RAW downloader instantly and pulls the images off your card and puts them into a new directory with date and time, then asks if you want to delete the images off your card, and whamo, done in seconds.

[I Simonius]

The fastest way i've ever DL'd photos from my card reader was with Adobe Photoshope Elements 3. When you install it, it installs a drive reader that sits in your memory, when you plug in your camera or card reader, it loads up the RAW downloader instantly and pulls the images off your card and puts them into a new directory with date and time, then asks if you want to delete the images off your card, and whamo, done in seconds.

Now THAT sounds more like it! :D
Unfortunately I got Elements 2 with it not 3

but why doesn't the FULLL photoshop do it?
I think it prtobably does - I jusdt don't know how to set it up?

[I Simonius]

Sorry, I don't have a MAC to be more specific, but I assume the Mac has some sort of file management app to move files around. That app should recognize the camera when it is plugged in to the USB port. Use it to drag the files to a folder of your choice. Then use Photoshop to open the files from that folder. You shouldn't need an image viewer to download files from the camera. That said, get a card reader... :)

I would have thought iPhoto would - but maybe the 20D's too new for it?

[I Simonius]

Give me a few minutes.
I will see if I can find it ..

Do you have an email address.
I will download it and email it.

What photoshop are you running?

Here is the driver for adope CS (raw)
http://www.adobe.com/support/downloads/detail.jsp?ftpID=2701

Running CS trial version
I also have V7 fully paid for but didn't upgrade eyt as before now I didnt have to
Email sk2005@ntlworld.com

thanks

[rolltide1661]

HELP

[I Simonius]

HELP

Are you drowning?

[Jim_T]

Couple of random thoughts :) :

I'm not sure about Macs but for PCs there are special drivers you have to install in order to fully access the camera over the USB port. The option to install the drivers is presented when you run the CD that comes with Canon cameas.

I'm wondering if there are similar drivers for the Mac and if so, have you installed them ?

Also.. I don't know if the OS on your Mac supports PTP like WinXP does.. Check your menu under the 'Communication' setting and make sure your camera is set to 'Normal' rather than 'PTP'. Normal is Canon's own proprietary protocol and it's what the software wants to see when you plug in your camera.

[I Simonius]

Thanks yes I have set to normal although PTP is supported under Mac OS
Other drivers aren't needed

I SHOULD MAKE IT CLEAR TTHAT I HAVE MANAGED TO GET THE PICS OFF THE CAMERA NOW -THANKS

I still expect to be able to get them off the camera with a different utility though hopefully through photoshop. perhaps it's me being obtuse but I'm sure I read somewhere that people were using different software (Photoshop) on the mac

I'd really like to see a poll on how many EOS DSLR owners are mac users and which software they use

[birders]

I run WinXP Professional and as soon as I plug my EOS20D into one of the USB ports it is recognised in Windows Explorer. I then simply drag the shots I need onto the HD. Any graphic programme I use recognises the EOS as another "disk" and will open any shot directly.. (The same applies to my other digi camera - a Fuji 9600).

[rfreschner]

The fastest way i've ever DL'd photos from my card reader was with Adobe Photoshope Elements 3. When you install it, it installs a drive reader that sits in your memory, when you plug in your camera or card reader, it loads up the RAW downloader instantly and pulls the images off your card and puts them into a new directory with date and time, then asks if you want to delete the images off your card, and whamo, done in seconds.

I have PSE3 also and, while the Adobe loader recognizes both the RAW and Jpeg files if I use a card reader, it does not recognize the RAW files if I try to load them directly from the USB connection to the camera. In another thread, a while ago, someone mentioned that if you were doing RAW and Jpeg the direct connection would not recognize the RAW, but if you shot RAW only it would. I tried that and it doesn't work for me either.

I'm not sure about Macs but for PCs there are special drivers you have to install in order to fully access the camera over the USB port. The option to install the drivers is presented when you run the CD that comes with Canon cameas.

I thought I had installed this and every other bit of software that came with the 20D when nothing else worked and it still doesn't for the direct connection. I'll give it another shot when I get home from work. :)

[I Simonius]

I run WinXP Professional and as soon as I plug my EOS20D into one of the USB ports it is recognised in Windows Explorer. I then simply drag the shots I need onto the HD. Any graphic programme I use recognises the EOS as another "disk" and will open any shot directly.. (The same applies to my other digi camera - a Fuji 9600).

That's exactly what I originally expected to be able to do, but looks like Apple's behind on this one?

[I Simonius]

Rick are you on Macs or PCs?

When I had a point and shoot, applications were falling ovewr themselves volunteering to import, but 20D, nothing but the whistle of the wind and tubleweed.......................

[tim]

DIM from http://alanlight.com can be configured to pull images off a card as soon as you insert it. It takes a bit of fluffing around to get it working if you just shoot CR2, you have to email Alan for the registry hack to get it to work.

[Jim_T]

I run WinXP Professional and as soon as I plug my EOS20D into one of the USB ports it is recognised in Windows Explorer. I then simply drag the shots I need onto the HD. Any graphic programme I use recognises the EOS as another "disk" and will open any shot directly.. (The same applies to my other digi camera - a Fuji 9600).

FWIW, a window opens with the images and folders, but XP does not see the camera as a disk.. It uses what's called Picture Transfer Protocol. PTP is a universal protocol agreed on by the major camera manufacturers. This is why you can use different cameras.

Note that you can't perform a format or checkdisk on the card, and if you shoot RAW, you won't see the RAW files on your card. Only JPEG is supported in PTP right now.

For reading RAW files you need either a card reader, or you have to use software Canon supplies.

[Streetshooter]

If you think a USB card reader is fast...get a Firewire reader from Lexar....10 xs faster than USB......
don

[I Simonius]

I don't mind using Canon's software, just I saw some comments on it which really slated it

I suppose I'm so used to PSHP importing everything that is seems strange that it doesn't import from this camera too

I have posted my first try's in the Nature and animals section:-)

[Potus5]

FWIW, a window opens with the images and folders, but XP does not see the camera as a disk.. It uses what's called Picture Transfer Protocol. PTP is a universal protocol agreed on by the major camera manufacturers. This is why you can use different cameras.

Note that you can't perform a format or checkdisk on the card, and if you shoot RAW, you won't see the RAW files on your card. Only JPEG is supported in PTP right now.

For reading RAW files you need either a card reader, or you have to use software Canon supplies.
As a new Canon 20D user I appreciated your naswer on this question - one which I also had. However, does not Adobe now put out a utility for Photoshop CS and Elements which will import Canon RAW shots into Adobe DNG and then allow one to thus 'read' a Canon RAW in PS itself?

[glangston]

This might help.

http://www.macdevcenter.com/pub/a/mac/2004/05/04/iphoto_raw.html

I think the $10-20 you'd spend on a card-reader would allow you more flexibility. You could just have a RAW file and a post-processing file to deal with this. Any application you used to edit RAW files would pull from the former and copy to the latter.

[I Simonius]

This might help.

http://www.macdevcenter.com/pub/a/mac/2004/05/04/iphoto_raw.html

I think the $10-20 you'd spend on a card-reader would allow you more flexibility. You could just have a RAW file and a post-processing file to deal with this. Any application you used to edit RAW files would pull from the former and copy to the latter.

I see you've got the same set upas me except for the wide angle
I wernt for the 10-22
How do you find the 17-40? I'm not so sure about the 10-22 yet

[rfreschner]

Rick are you on Macs or PCs?

When I had a point and shoot, applications were falling ovewr themselves volunteering to import, but 20D, nothing but the whistle of the wind and tubleweed.......................

I have a PC running XP Pro.

FWIW, a window opens with the images and folders, but XP does not see the camera as a disk.. It uses what's called Picture Transfer Protocol. PTP is a universal protocol agreed on by the major camera manufacturers. This is why you can use different cameras.

Yes, I've heard that before also. Then I keep reading posts saying that someone was able to see the RAW files from a direct connection and it gets my hopes up again. Well, I still have my card reader to fall back on.

[glangston]

I just went outside and took a RAW shot and then opened EOS Viewer Utility and was able to download the RAW shot through my card reader. I have a Mac OSX 10.2.8 on a Powerbook G4 867mhz

[robertwgross]

USB 2.0 card readers and Firewire card readers are a good idea, but only if the computer has ports to support that. If the computer is a couple of years old, then it may support only USB 1.1, but that is still better than trying to hook up the damned camera to the computer every time.

I saw a card reader for sale the other day for the princely sum of $5. It was probably USB 1.1, and you would have had to pay $8 for the same thing in USB 2.0.

---Bob Gross---

[I Simonius]

I just went outside and took a RAW shot and then opened EOS Viewer Utility and was able to download the RAW shot through my card reader. I have a Mac OSX 10.2.8 on a Powerbook G4 867mhz

Yes it does download OK, as I said previously I have sussed this much out.
Reading the blurb last night I see that PTP is available with Image Capture or iPhoto in Mac OS 10.x.x but for jpgs only, not RAW

[Dale]

Thanks but I don't want to buy yet more equipment!

A USB 2 or Firewire card reader doesn't cost that much and it is a lot better and faster than trying to download your images from your camera.

[rfreschner]

A USB 2 or Firewire card reader doesn't cost that much and it is a lot better and faster than trying to download your images from your camera.

While it is true that a card reader is fairly cheap, I'm not so sure that it is a lot faster, as the 20D is USB 2.0.

As for convenience of use, every time I use the card reader, I have to hook it up to my laptop, remove the card from the camera, unload the images, put the card back in the camera, and unhook the card reader. If the direct connection were available for RAW, I could eliminate two of the steps.

[I Simonius]

A USB 2 or Firewire card reader doesn't cost that much and it is a lot better and faster than trying to download your images from your camera.

yeah but you still need the same software to download it, don't you?

[I Simonius]

While it is true that a card reader is fairly cheap, I'm not so sure that it is a lot faster, as the 20D is USB 2.0.

As for convenience of use, every time I use the card reader, I have to hook it up to my laptop, remove the card from the camera, unload the images, put the card back in the camera, and unhook the card reader. If the direct connection were available for RAW, I could eliminate two of the steps.

Are you saying you cannot dowload RAW direct from the camera - nnot sure I understood you right

[mr.photoguy]

Since I purchased my 20D, which was like on thanksgiving day, I have never plugged the usb cable into the camera. As a matter of fact, I haven't even lifted up that rubber flap.
I actually find it much easier to just pull the card out, and plug it in the card reader.
However, to each his own, and you should do what makes you happy.

I also have ps cs set up to automatically accept the 20 D raw files. I just drag them over ..

[rfreschner]

Are you saying you cannot dowload RAW direct from the camera - nnot sure I understood you right

Yes, that's my issue. To clarify further, I can't download direct from the camera into PSE3; I haven't tried using DPP or EOS Viewer for that because that would add the step of having to import the images into my catalog in PSE3.

I'm still trying to sort through all of the options/software available to find the combination that works for me. I'll get there eventually. Maybe! :D

[I Simonius]

Yes, that's my issue. To clarify further, I can't download direct from the camera into PSE3; I haven't tried using DPP or EOS Viewer for that because that would add the step of having to import the images into my catalog in PSE3.

I'm still trying to sort through all of the options/software available to find the combination that works for me. I'll get there eventually. Maybe! :D


you're in the same boat as me then!

That's what ~I want to do - download direct from pshp CS
Mr Photoguy - how do you set that up with ps cs???

[mr.photoguy]

well see I am using xp,

all I do is right click on a .cr2 file, then click open with, choose adobe cs, and click the check box that says use this program all the time..

Then that was it . I can double click a .cr2 file anywhere in any of my folders, and it will open up the image into CS.

[rfreschner]

well see I am using xp,

all I do is right click on a .cr2 file, then click open with, choose adobe cs, and click the check box that says use this program all the time..

Then that was it . I can double click a .cr2 file anywhere in any of my folders, and it will open up the image into CS.

Not quite the situation I'm describing. For PSE3 there are two components, the Organizer and the Editor. When I connect my camera or a card reader, PSE3 automatically starts up and imports the images directly into the Organizer. This issue is that it will import both RAW and Jpeg with the card reader, but won't recognize the RAW with the direct connection from the camera. If I double click on a .CR2 file, the Editor will open as you describe.

[I Simonius]

well see I am using xp,

all I do is right click on a .cr2 file, then click open with, choose adobe cs, and click the check box that says use this program all the time..

Then that was it . I can double click a .cr2 file anywhere in any of my folders, and it will open up the image into CS.

Ahh - but the file is already on your hard drive? (i.e. not in the camera?)

[Jeff Becker]

Simon King - not sure how you do this with a mac, but with XP I opened "my documents" selected folder options, then selected the "file type" tab and checked to see that the cr2 file extension was listed. I found it wasn't and then selected "new" and added it. I can now easily move the .cr2 files direct from my 20d to any file I want to. You might have to associate the file with a program the first time you try though.

[I Simonius]

Simon King - not sure how you do this with a mac, but with XP I opened "my documents" selected folder options, then selected the "file type" tab and checked to see that the cr2 file extension was listed. I found it wasn't and then selected "new" and added it. I can now easily move the .cr2 files direct from my 20d to any file I want to. You might have to associate the file with a program the first time you try though.

That's kinds what expected Mac OS to do in its own way but it didn't
Photoshop usuallly lets you import anything but there's no applicable driver as far as Ican see

[rfreschner]

with XP I opened "my documents" selected folder options, then selected the "file type" tab and checked to see that the cr2 file extension was listed. I found it wasn't and then selected "new" and added it. I can now easily move the .cr2 files direct from my 20d to any file I want to. You might have to associate the file with a program the first time you try though.

Jeff - I have Windows XP Pro also, have the CR2 file type specified in File Types, and have it set to open with PSE3, which is why I can double click a .CR2 file in Explorer and have it open in PSE3. But, neither PSE3 or Explorer recognize that file when the camera is directly connected to my laptop.

[I Simonius]

So.. if I understand correctly:

- no one has been able to download pictures directly from the camera while it's connected except with the Canon Viewer utility?

[I Simonius]

rfrescher- how do you find your 28-70 L lens performs?
Tell me your experiences please

[drxian]

on a mac it should just work practically any usb storage device will work even my new playstation PSP!! it must have taken a lot of effort on canons part to stop it working for the 20D!! ;)

[rfreschner]

So.. if I understand correctly:

- no one has been able to download pictures directly from the camera while it's connected except with the Canon Viewer utility?

Don't know about the Mac but, on my PC at least, the issue is only with RAW images.

[rfreschner]

rfrescher- how do you find your 28-70 L lens performs?
Tell me your experiences please

In my very limited usage of it so far (crappy weather in the NE USA and too much time in the office), I have found the 24-70 L to be absolutely amazing! I'm not a pro (or even close to it), but the quality has been everything the other folks on this forum have been saying and more. I really do have to get out more and work with it! :D

[Dirty Shirt]

The manual says that you can't get the RAW images off the camera by using the USB cable. Atleast I think that is what I read. I'm getting a card reader today though so I can start shooting RAW!

[glangston]

http://www.macdevcenter.com/pub/a/mac/2005/01/19/iphoto5.html

Get iPhoto 5. It imports and handles RAW/Jpeg combined files, manipulates them and stores them. Then you can export them as "Originals" to Photoshop.

[I Simonius]

http://www.macdevcenter.com/pub/a/mac/2005/01/19/iphoto5.html

Get iPhoto 5. It imports and handles RAW/Jpeg combined files, manipulates them and stores them. Then you can export them as "Originals" to Photoshop.

Aha!!!

[orbitgeo]

Had the same problem. I'm using a 12" G4 PowerBook running Mac OSX 10.3.9 with iphoto 5 and still could not get iphoto to recognize my EOS 20D . Even iphoto 4 would instantly recognize my Nikon CP995. What i do now is start Virtual PC 7.0 running Windows XP Home. After it's up and running,. i plug in me EOS 20D via the USB cable and it instantly recognizes it. I use the standard Windows camera wizard to download and save the pictures straight from the camera to a designated folder on the Mac OS side of the Hard Drive, close Windows and Virtual PC, then import the pics to iphoto or Photoshop 7. This process works with raw images too. I know the process is longer and sucks a bit but it works. I don't know yet why iphoto 5 doesn't recognize the camera right away. Could be the card format in the camera. Hope this helps, :cool:

[geokuf]

There is no simpler way than using USB v2.0 card reader.
However, I would advise to reformat the CF card after reinserting back in the camera.

[mrclark321]

What camera were you using before? I had an XT and when I loaded the software for the 20D it would not recognize the camera. So I deleted the software for the XT and reinstalled the software for the 20D and it now recognizes the camera.

[katzeroo]

Same exact thing. I cant even see the pictures in PS CS2 at all. I can see them in the EOS Viewer, but I cant do a thing with any of them. In my file settings, CR2 is associated with PS CS2. I have no idea what to do, but I will get a card reader and see whats up. I dont think the issue is PS since it can see all the JPEG files and connect to the 20D without incident. If anyone has good ideas, I am willing to test.

[rfreschner]

Same exact thing.

What camera do you have?