Powershot S10 problem E28

[duncancorns]

Hello,

After 4 years loyal service my Powershot S10 has developed a problem, I wonder if anyone can help?
When I switch on the camer the lens pops out a bit as usual, but then proceeds to withdraw again leaving the LCD displaying E28.
Can anybody tell me what this means? Canon weren't very interested, they just wanted a cheque for 150GBP to look at the thing.
All bateries are powered and charged etc...

Cheers.

[saverio]

did you ever resolve the e28 with your camera?
sav@telus.net

[duncancorns]

No, I didn't. After scouring the internet it seems that this error message tells the canon engineers something but they aren't willing to reveal what or how to fix it. £150 is uneconomical, so I have to buy a new camera...!
Not necessarily a Canon either.

[spooler]

E28! I bought my camera in early 2000 when it debuted in Canada. And today, after shooting a ton of pictures the previous day, the e28 pops up and from what I'm reading on the net, the camera is now a paperweight?

One post I saw hinted E28 implied something was wrong with the shutter. It's truely a sad day though. This camera did take almost 11000 pictures in it's life, so I can't be too angry, but I'm certainly disappointed about a forced upgrade and the fact that I can't pass this camera on to someone else now and spread some Canon joy.

Anyone solve the E28 mystery?

[E28_sucks]

"Anyone solve the E28 mystery?"
I did a internet search and came to this page. I was hoping to find some answers, but 150 pounds to fix it is just criminal. That is when I decided to fix it myself by banging my powershot S10 on my desk. My camera now works. I do not recommend my method for fixing the camera, but it does indicate a mechanical problem.

[scarab]

I seemed to have caused a E28 error cleaning my lens. My camera would turn on ok but the lens would come out then retract back in straight away. I managed to fix this problem by forcing my lens to full extension and holding it there.

[Elina]

How did you manage to do that? I've had mine for 1.5 years and am not ready to buy a new one...

[taylorch]

I got this E28 error too. Mind you, I've put my s10 through a lot over the last 3 years, and I've been secretly hoping that it will die so that I can justify an upgrade.

I opted for the "thump it" approach detailed by "E28_sucks". However I thumped it onto the palm of my hand - bottom down (just enough to hurt a bit). It seems fine now.

However after I 'fixed' my camera, I noticed that there's more info on this at:
http://photography-on-the.net/forum/showthread.php?t=5112

[orbital]

Thanks to the trail blazers who conquered the E28 error by giving their cameras a thump. I would like to report that Taylorch's instructions worked perfectly and the camera is back to being a happy snappy.

[boberonicus]

My S10 also exhibited this highly informative E28 error message. I turned the control to the first notch to take a picture, the lens extends. The E28 shows up, and the lens retracts.

Leaving the camera in the on position, I thumped it three times on the USB side, as indicated above, and the problem went away. For now...

[untsl]

I smacked my S10 gently twice with the monitor side on the palm of my hand......and miracle...it works again....;)

So it really seems to be a contact problem....

;)
untsl

[Bobulus]

Guess what - another successful repair of an S10 showing the E28 error code by two thumps on the end.

Thank you to the legion of engineers who created this fix!

[A Blond]

Hey THANKS TO ALL WHO POSTED!!


I bought a second S10, for a friend. It has the evil error 28 message.

SO I will tackle it and Let you all know!!

I have had my s10 for a while and done some work personally in the past.

I to ran away from the RIDICULAS $$. They want to charge. I did some home work, ON I.

I tracked the parts company and called them ordered direct for the cf cared door and battery door. LESS THEN $20.00 delivered here in US.

Be WEll

[Jesper]

I've heard about that one before, the E28 error. Like the others said, shaking / tapping the camera often seems to work.

I can imagine how it goes if you go to a repair shop:

- "My camera has a problem, error code E28".
- "OK, that will be 150 pounds. Let me have a look at it."
- "Here's my camera and 150 pounds."
*tap tap*
- "The problem is solved. Thanks for visiting us."
- "Eehhhh..... What?!" :shock:

[fortunemunkey]

Just found this forum because mine camera just started showing E28 after 4.5 years of use.

Whadya know - one thump in the palm of my hand and it works again - woohoo!

Cheers guys! I guess this just goes to show that the 'if-all-else-fails-then-kick-it' attitude to problem solving may not be such a bad way of approaching it after all.

Leon