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View Full Version : HELP! My Rebel is out of control!


crazyfoo88
17th of March 2005 (Thu), 15:23
Ok, I have a serious problem with my Digital Rebel right now. I was going to shoot thursday, when my shutter would stick! It would only allow half of the censor to expose! The other half was all back! I was like "ok"? so I put new batteries in, problem went away. So I thought! Now the Autofocus wont work! Ive tried 5 different lenses, all keep searching like mad! And to make it worse, the autofocus came back, yet the shutter problem returned again! Anyone know of this problem? Is it minor, or do I have something larger on my hands? This rebel is about 7 months old, 16 000 shots on it.

Thanks for your help!

A frustrated Andrew C

Turbowolf
17th of March 2005 (Thu), 16:05
Sounds to me like the Rebel needs to visit the nearest service center

Dante King
17th of March 2005 (Thu), 16:56
yea I would take it in for reapir. Is it under warranty?

crazyfoo88
17th of March 2005 (Thu), 17:47
yea I would take it in for reapir. Is it under warranty?

Yeah, only 5 months old, 4000 shots.

crazyfoo88
17th of March 2005 (Thu), 17:48
Has this happened to anyone else before?

Jackal
17th of March 2005 (Thu), 19:01
At first you said 7 months 16,000 shots :o

Btw, offtopic a tad here since I can't help you, how do you know how many shot's you've taken? Is there any type of counter anywhere or are you just estimating? Would be nice to have a way of knowing :D

DocFrankenstein
17th of March 2005 (Thu), 19:06
At first you said 7 months 16,000 shots :o
Ditto. Rebel shutter is designed with about 10K in mind. So it's probable that the shutter just keeled over.

Btw, offtopic a tad here since I can't help you, how do you know how many shot's you've taken? Is there any type of counter anywhere or are you just estimating? Would be nice to have a way of knowing :D
There isn't

OviV
17th of March 2005 (Thu), 19:18
When I had mine the same exact thing happened to it. I had to send it in for repair. If you take off the lens when it is giving you half black images and open the shutter you will notice that the secondary mirror (used for autofocus) is hanging down below the primary mirror. It blocks half the sensor and hence the half black images. If you close it manually or if it manages to close, it will fail to open again thereby disabling autofocus. The bottom line is it has to go to repair, sorry.

Ovi

Jackal
17th of March 2005 (Thu), 19:20
Ditto. Rebel shutter is designed with about 10K in mind. So it's probable that the shutter just keeled over.


There isn't

Only 10,000?

That's not alot D: At about 27 pictures a day your shutter would be broken in a year. It makes me not want to pick up the cam and take shots for no reason because I'm bored..heh.

I thought I read somewhere it was 50,000 for the rebel XT.

pradeep1
17th of March 2005 (Thu), 19:21
Ditto. Rebel shutter is designed with about 10K in mind. So it's probable that the shutter just keeled over.


There isn't

10K shutter acutations....I certainly don't hope or think so! :confused:

robertwgross
17th of March 2005 (Thu), 20:33
Let me pluck another possibility out of thin air.

You aren't trying to test it with flash on and a shutter speed set too high, are you? That will give you an image that is part black and part lit.

It is just a thought. If you are shooting normal scenes without flash, then disregard.

---Bob Gross---

DocFrankenstein
17th of March 2005 (Thu), 20:58
10K shutter acutations....I certainly don't hope or think so! :confused:
So I was told by reputable people on this forum.

Usually the rebel shutters last to 30-50K though. But that's a reasong to get that 1 series body. :confused:
It makes me not want to pick up the cam and take shots for no reason because I'm bored..heh.
No kidding. But then... it breaks at usually more than 10K... let's say 20 on average.

And costs 200 bucks to replace. So each picture is a cent... Plus four cents for the camera cost.

Each shutter actuation costs you 5 cents. And that's without the cost of the lens. :confused:

BTT

crazyfoo88
17th of March 2005 (Thu), 22:02
When I had mine the same exact thing happened to it. I had to send it in for repair. If you take off the lens when it is giving you half black images and open the shutter you will notice that the secondary mirror (used for autofocus) is hanging down below the primary mirror. It blocks half the sensor and hence the half black images. If you close it manually or if it manages to close, it will fail to open again thereby disabling autofocus. The bottom line is it has to go to repair, sorry.

Ovi

Upon inspection, yes the mirror is dangling. Was this covered under warranty, or am I in for a big hit?

OviV
18th of March 2005 (Fri), 07:25
Yes it was covered under warranty. I was without the camera for a month.

Ovi

crazyfoo88
18th of March 2005 (Fri), 10:21
Ok, thanks for helping me out! Hopefully it wont be gone too long, I drove up to Mississauga today and dropped it off. Going to pick it up too when its ready, will most likely save a week of waiting for it in the mail ;).

jobber73
18th of March 2005 (Fri), 12:43
Btw, offtopic a tad here since I can't help you, how do you know how many shot's you've taken? Is there any type of counter anywhere or are you just estimating? Would be nice to have a way of knowing :D

Wouldn't setting the camera to continuous numbering keep an accurate count of how many shots you've taken?

EoSD30fReAk
18th of March 2005 (Fri), 15:21
Ditto. Rebel shutter is designed with about 10K in mind. So it's probable that the shutter just keeled over.




it's designed to last about 20 -30K
D30, D60 and 10D for about 30- 40K

xstrio
18th of March 2005 (Fri), 15:36
what about the 1 series cameras, how long will they last. and once the 300d is repaired should it last the same amount as shots as if new(presuming nothing else fails)

Andy_T
18th of March 2005 (Fri), 16:30
what about the 1 series cameras, how long will they last.

I recall that the number given for those was around 200-250 k actuations.

But this does not mean by any accounts that your camera is going to explode after the 'planned' number of shutter actuations. 50K average might mean that some cameras last for 1,000 pictures, others might go to 100,000 :wink:

Just kidding, of course, but I think you get the picture.

Best regards,
Andy

Medic1
18th of March 2005 (Fri), 18:50
That sucks Andrew.....do you have a loaner or are you just out of commission for a while? I'm probably going to be approaching that shutter count with mine in the near future.....not a good glimpse of the future

bauerman
18th of March 2005 (Fri), 20:27
I have seen many times prior that the Rebel series shutters - film or digital - are rated for 50,000 clicks.....where are you all getting these lower numbers? Just curious.

EoSD30fReAk
19th of March 2005 (Sat), 05:15
I have seen many times prior that the Rebel series shutters - film or digital - are rated for 50,000 clicks.....where are you all getting these lower numbers? Just curious.

from a canon service manual ;)

EoSD30fReAk
19th of March 2005 (Sat), 05:17
what about the 1 series cameras, how long will they last. and once the 300d is repaired should it last the same amount as shots as if new(presuming nothing else fails)

yes it will.

pradeep1
19th of March 2005 (Sat), 10:52
So I was told by reputable people on this forum.

Usually the rebel shutters last to 30-50K though. But that's a reasong to get that 1 series body. :confused:

No kidding. But then... it breaks at usually more than 10K... let's say 20 on average.

And costs 200 bucks to replace. So each picture is a cent... Plus four cents for the camera cost.

Each shutter actuation costs you 5 cents. And that's without the cost of the lens. :confused:

BTT

Thanks Doc. Your calcs. are good until the first shutter breakdown and fix. But your costs will slowly decline as you go past the 20K, 50K, and 100K actutations in the life of your camera, even after you factor in your shutter replacements. Right?

Still beats film - print or slide! :D

crazyfoo88
19th of March 2005 (Sat), 14:16
Well, I parted with my camera today. Off to Canon Canada to be fixed. 4-6 weeks expected to be gone, lost marks in school. Had a yearbook class that depended on me taking photos, oh well what can you do. Definately not pleased with Canon right now.

timmyquest
19th of March 2005 (Sat), 15:18
Definately not pleased with Canon right now.

Why? You are the first person i've ever heard this happening to. This kind of thing happens from time to time, it's a part of life.

Do you not have access to any other kind of camera? Film perhaps...?

crazyfoo88
19th of March 2005 (Sat), 15:43
Why? You are the first person i've ever heard this happening to. This kind of thing happens from time to time, it's a part of life.

Do you not have access to any other kind of camera? Film perhaps...?

I found out it is a quite common problem with rebels actually. My shop (forest city imaging, they run www.cameracanada.com) said that this was the third rebel to have this problem since the beginning of march. And no, I have no other available cameras to use :(.

c_h_x
2nd of April 2005 (Sat), 09:58
Have the same problem @ around 35k pix taken within a year and few months. Bestbuy * Canada * took 3 weeks to figure the shutter is broken and now will take another 3 or so to get the part and replace it. :rolleyes:

I took it in after pretty much nothing was working. Error 99 was coming up ( amazingly enough 99 % of the time ). W/E lens were used same problem. Thank god for xtended warranty. This is likely to happen again b4 the end of the year :(

Jetmech1
2nd of April 2005 (Sat), 12:39
I've had mine just over 3 months and I have about 3k shots on mine. Hope mine last atleast to the 50K mark. But with any hobby something is always costing money.

langer
2nd of April 2005 (Sat), 15:58
10k average is pretty crappy, I am looking at selling up and pludging into maybe a 20D or even a 1Ds now. Still Canon tho, shame about my battery grip. but there u go. :lol:

2goldens
2nd of April 2005 (Sat), 17:23
I had the error code 99 on my Rebel but it was the lense. I sent the lense back to sigma and they fixed it. Some of the lenses need an adjustment to work with the Digital Rebel. The fix didn't cost me a thing. I purchased the lense used and didn't know how old it was but they fixed it. Now I am back in business.

OviV
6th of April 2005 (Wed), 14:28
I had the same problem as Andrew on my DReb at aroun 10K actuations. This problem is not the shutter that fails but the focus mirror.

Ovi

crazyfoo88
6th of April 2005 (Wed), 15:35
UPDATE: Fixes are covered under warranty, been gone for three weeks, shipped back to me today or tomorrow. Should have it back within a few days! YAY!