View Full Version : Back From Service
skyphix
28th of March 2005 (Mon), 20:00
I got my camera back from service today - exactly one week from when they acknowledged reciept of it.
On the sheet saying what they did, they say "Replaced DCDC pcb unit" which, to me, sounds like the Printed Circuit Board that had something to do with the power input, which goes back to my original post about a month and a half ago...
I think it was a power overcharge.
Does anyone else have any thoughts? I have a BG-E1 and will be buying a new battery to run with the stock Canon battery instead of trusting the old batteries (afterall, nothing was wrong until I ran both generic batteries in the BG-E1).
tim
28th of March 2005 (Mon), 20:02
I like sterlingtek.com batteries, never had a problem with them, but never tried a grip either.
skyphix
29th of March 2005 (Tue), 10:32
I've been thinking about ordering some from there. I'll be stopping in to my local photo shop to pick up an actual Canon battery (and some other things) tonight since I need the battery faster than it could get to me, but I'll probably order 2 more from there as backups :D
Thanks!
Edit: Also, it appears that the part numbers that begin with "DCDC PCB" are shutters. This seems to be fairly consistant across the board with Canon cameras... whether this is what they meant by "Repaced DCDC PCB unit" or not I'll never know... but I guess its one theory
Here is a page listing some part numbers (actually, the google html version of a pdf
http://64.233.167.104/search?q=cache:I2S8Oi6Gd48J:www.spt.info/parts/digitadata.pdf+Canon+DCDC+PCB&hl=en
Headcase650
29th of March 2005 (Tue), 16:40
You know I read alot of complaints about the battery grip and how it doesnt seem to power correctly or looses power with 2 full batteries or how it displays low power with full batteries.
This may be something that many people over look and could be causing some of the problems.
You should never run 2 different mAh batteries in the grip at the same time. Example you have your canon battey thats 1300mAh and you go out and pick up an extra battery from sterlingtek thats 1800mAh and use them both in the same grip. From what I understand this is a big "NO NO" this will cause problems with the way the current is drawn from the grip. If your not going to buy another canon battery then make sure you buy your 3rd party batterys in pairs and keep them that way.
This may solve some problems with the grip.
skyphix
29th of March 2005 (Tue), 17:47
Well, the camera was fine with the canon battery and a 3rd party (no name, big mistake, but 1800mAh) and was fine until I put two generic batteries in. I never had any problems with the grip itself and absolutely love it 8)
Thanks for the tip, though :) I got a 2nd canon battery and if I order from sterlingtek, will order a pair
Perfect_10
30th of March 2005 (Wed), 12:54
....
You should never run 2 different mAh batteries in the grip at the same time. Example you have your canon battey thats 1300mAh and you go out and pick up an extra battery from sterlingtek thats 1800mAh and use them both in the same grip. From what I understand this is a big "NO NO" this will cause problems with the way the current is drawn from the grip. If your not going to buy another canon battery then make sure you buy your 3rd party batterys in pairs and keep them that way.
...... .
my understanding is that the grip doesn't use both batteries at the same time (paralleled) .. it uses battery #1 until discharged then switches to battery #2. Therefore using different mAh batteries shouldn't make a difference (except the lower rated one will not last as long).
Jon
30th of March 2005 (Wed), 13:25
The instruction sheet for the grip certainly doesn't caution against mixing battery types, even though it lists compatible types as the BP511, BP511a, BP512 and BP514, which are not all the same capacity.
skyphix
30th of March 2005 (Wed), 13:38
Thanks for the clearity in both of the posts :)
I do want to say that I cannot be certain that it was any power problem that caused my issue. It does say in the warranty that a battery that malfunctioned and overcharged the camera does cause the warranty to be void and the camera to not be repaired under warranty, and mine most certainly was repaired under warranty.
Also, I found someone that had dug into their digital rebel and refered to the PCB under the on/off switch as a DC/DC PCB, so I'm guessing that it could also have been that that was replaced and not neccesary the shutter as the part numbers would indicate. Who knows... I wish they would've given me more detailed information.
scottbergerphoto
30th of March 2005 (Wed), 17:21
Also, I found someone that had dug into their digital rebel and refered to the PCB under the on/off switch as a DC/DC PCB, so I'm guessing that it could also have been that that was replaced and not neccesary the shutter as the part numbers would indicate. Who knows... I wish they would've given me more detailed information.
You could call Canon Service and ask.
Scott
Motorsports Photo
30th of March 2005 (Wed), 17:30
My attempts at getting any real answers on what was really done to a camera have been fruitless. I cant get any real answers over the phone and I get no reponse when I put it in writing either.
Good luck!
-Pete
skyphix
31st of March 2005 (Thu), 07:27
Thats kind of what I thought and thus why I haven't tried. Working in the IT Profession, finding out from specialized repair what they really did is generally wasted time.
Thanks for all the comments :D We'll see what happens with the two canon batteries and later, with two sterlingtek batteries (when I have a comfortable backup!)
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