londonblue007
23rd of February 2009 (Mon), 13:28
What a waste HOB was last night.... (BB King, Buddy Guy)
I get to the ticket window. Complete disaster after disaster. I'm about 5 people back, waiting in the rain and snow for 20 minutes. The box office was so disorganized, it made me sick. Literally, I have the sniffles today.
So, finally, I get to the window. "Hi, I'm confirmed for a photo pass, here's my ID. Who confirmed me? Universal Music and Live Nation."
So, the girl goes off... comes back. "Sorry, there is no photo list... we are looking for it."
She takes my ID and email confirmation again and goes off, hands it off to someone with a radio walkie talkie, who leaves the box office. A few minutes later, he comes back and gives the email printout and ID back to me. They ask for me to wait while they find the list and/or someone who knows about the list. Meanwhile, they then ask me to call my contact at Universal MG and Live Nation to have them call HOB. Its Sunday night, do you really think anyone at LN or UMG is working? no. course not.
So, after waiting about 20 minutes again, the show begins. I can hear the music through the walls.
Then they call me back to the window. "Sorry, there is no photography at all tonight." I say I have confirmation. They say "Doesn't matter, we have no list, and management decided there is no photography tonight at all. Sorry. You should complain to whoever thought they could give you photo passes"
I thanked them for their time, tell them politely it is not their fault, and leave.
Moral of the story.... It appears it doesn't matter what email confirmations you bring... doesn't matter if you are "on a list"... if the HOB Box Office doesn't have a list period...or management decides to not allow photography regardless of what others say.... then they won't let you in.
I get to the ticket window. Complete disaster after disaster. I'm about 5 people back, waiting in the rain and snow for 20 minutes. The box office was so disorganized, it made me sick. Literally, I have the sniffles today.
So, finally, I get to the window. "Hi, I'm confirmed for a photo pass, here's my ID. Who confirmed me? Universal Music and Live Nation."
So, the girl goes off... comes back. "Sorry, there is no photo list... we are looking for it."
She takes my ID and email confirmation again and goes off, hands it off to someone with a radio walkie talkie, who leaves the box office. A few minutes later, he comes back and gives the email printout and ID back to me. They ask for me to wait while they find the list and/or someone who knows about the list. Meanwhile, they then ask me to call my contact at Universal MG and Live Nation to have them call HOB. Its Sunday night, do you really think anyone at LN or UMG is working? no. course not.
So, after waiting about 20 minutes again, the show begins. I can hear the music through the walls.
Then they call me back to the window. "Sorry, there is no photography at all tonight." I say I have confirmation. They say "Doesn't matter, we have no list, and management decided there is no photography tonight at all. Sorry. You should complain to whoever thought they could give you photo passes"
I thanked them for their time, tell them politely it is not their fault, and leave.
Moral of the story.... It appears it doesn't matter what email confirmations you bring... doesn't matter if you are "on a list"... if the HOB Box Office doesn't have a list period...or management decides to not allow photography regardless of what others say.... then they won't let you in.