Vista 64 won't recognize camera?

[panthersdan]

I just got my first dSLR (a 5D) and after taking some pictures I went and tried to download them to my computer - an HP laptop running Vista 64 - via the USB cable (I know, everyone says it, I need to get a card reader - it's on the list).

I could not get the computer to recognize the camera. When I connected it the computer went through the typical 'find a driver' shtick, could not do so, and that was that. Has anyone had a similar issue or knows where I might find a solution?

Thanks.

[BaumannPhotography]

use the software that came with the camera (DPP, Zoombrowser, etc) if it didn't come with it, download it. That should do the trick

[panthersdan]

Nope, I installed all the software and no luck. In a little while I will try to re-install the software and give it another try, but it was no go the first time around.

[tim]

Rather than spend your valuable time on this do take your own advice and get a card reader. They just work.

[Bobster]

canon won't support the older camera models on a 64bit platform

you could put it in ptp mode instead of normal

[panthersdan]

Rather than spend your valuable time on this do take your own advice and get a card reader. They just work.

Yeah, that's what I'm going to do.

canon won't support the older camera models on a 64bit platform you could put it in ptp mode instead of normal

So, with a card reader I can get the pictures and, I suppose, update the firmware, etc. but I won't be able to add any user/owner info into the camera, is that right? For the latter you need to be USB connected? Thanks!

[Bobster]

correct (i'm not sure about adjusting camera settings tho') - for this fact i have kept XP Pro on my laptop instead of upgrading to Vista64

[PixelMagic]

Canon's 64-bit support is kinda spotty; some people have been able to install EOS Utility while others, like me, have been unable to do so. For example I've never been able to install it on my Windows XP Pro X64 computer, while other applications like DPP install and work just fine.

If you Google you'll find any number of workarounds but to me the best solution is to use Downloader Pro (http://www.breezesys.com/Downloader/index.htm) from Breeze Systems; its better software anyway.

If you install the trial version, plug in your camera via USB, then start DLP and go to File > Camera Settings you will be able to change options like the camera's User Name. And the really cool feature of DLP is that it can automatically synchronize your camera with your computer's clock. This is a feature not available in EOS Utility. Its especially useful if you shoot events with multiple bodies where its usually necessary to keep your cameras synchronized.

Before shooting any events I use a small utility called SymmTime to connect to an official Time Server and update my system clock, then connect my cameras and have DLP update their time. DLPro also support geotagging.

[panthersdan]

Fedka, I'll look into DLP. But I the funny thing is I didn't have a problem installing EOS Utility (or the latest update) on my computer. I just can't get it, or the computer, to recognize the camera. Either way, I'll keep working it until I find a solution.