PDA

View Full Version : A surprise, but need help.


tphvid
25th of December 2002 (Wed), 10:50
Received a wonderful gift from my wife today... the Canon EF 28-70mm f/2.8L USM Lens!!! I’m still reeling from the shock of it.

Now the problem... there is no warranty card in the box! It appears it may be gray market!!! She purchased it at a local Ritz store (in Burlington, MA.), but was not told it did not carry a USA warranty!! Looks like it will be a return.

What I want to be sure of is that there should be a warranty card in it if it was intended for sale in the USA, yes? Are there any markings on the outside of the box that should or shouldn’t be present that will confirm my fears?

I do prefer the USA warranty….

Thanks for any helpful comments.

Happy Holidays.

Tom H.

Ben21
25th of December 2002 (Wed), 20:15
I checked the box mine come in . there is a window cut-out on the side of the box 1/2 in X 1 1/2 in where the warranty card showed throught the serial number of the warranty card Hope this helps. . Also check my post later today (stolen 70-200 IS )" Not a happy XMAS"

Ben21

tphvid
25th of December 2002 (Wed), 20:20
Thanks Ben21... thanks, that soes hwlp. the window on my box just shows tha packing material!

Time for a return.

Take care... will look for your post.