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View Full Version : SmugMug = WOW


LONDON808
8th of April 2009 (Wed), 15:21
ok so my trial on smugmug was expired and i went to pay my fee

But payapal wouldent work as they could not confirm my SS number - ive only had it a few years becuase i married an american and moved from england -

so i reply to there
Did you fall in love with SmugMug? If so, you can become very smug
about your photos and continue with your account
,mail
explaing what happened and letting them know i love there service but an just haveng trouble with pay pal (i dont have a credit card)

so anyways - less then 3 hours latter i get a mail from smugmug saying hey we understand - hope you get it all fixed - heres a 14 day addition to your trial

SOOOOOOOO not only dose a person read there e-mails that im sure are mostly spam and random complaints - but they took the time to go that extra mile to help me use there site

SOOOO this is my little bit to say thanks and letting you all know how awsome they are and telling you if you want to sue a site for hosting and what the BEST SERVCIE EVER -

GO TO SMUGMUG -

Ephemeral
8th of April 2009 (Wed), 15:55
Their support forum is just a good.

http://www.dgrin.com/forumdisplay.php?f=12

darosk
8th of April 2009 (Wed), 16:08
yeah they are a nice lot those folks :)

DStanic
8th of April 2009 (Wed), 17:54
I've gotten 2 nice camera straps and sticker for FREE from them, and I haven't even tried their site yet. I've got a free Flickr Pro account but I hate the way Flickr works, if and when I get one that I have to pay for I think I will really look into smugmug. :)

TheGreatOg
9th of April 2009 (Thu), 14:29
Any time we've had a question or concern their costumer service reps call us in addition to responding to our emails. They have fantastic customer service.

Jdumas
9th of April 2009 (Thu), 16:12
I am very impressed by smugmug. The galleries look great and some friends and family have ordered prints off my site and they look really good for a reasonable price and fast shipping as well.