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View Full Version : New Here. Let's Start With A Dumb Question.


Red Penny
14th of April 2005 (Thu), 19:47
Okay, I recently got my 1DsMkII (and am loving it, btw) but for some reason, I can't seem to get my computer to recognize the darn thing. I'm sure installed the solution disc correctly as I've done it before with several other Canon cameras (which the computer DOES recognize) but there's clearly a step I'm missing this time. Computer is a Mac G5 operating OSX 10.3 and I normally download via a Lexar card reader.

Canons' 'Scan Wizard' does appear, telling me it detects the card but everything stops there as the little film strip icon is blank and all selections are greyed out except the Canon Camera choice. Upon clicking that, the 'Camera' heading is blank...even when I connect the camera to the computer with the provided cord.

Maybe I'm just so excited, I've forgotten something simple. Any ideas? Thanks in advance.

CyberDyneSystems
14th of April 2005 (Thu), 23:42
I'm afraid I'm not much help in the MAC dept,. but I will ask one slightly obvious question that has messed people up in the past,...

Are you using the firwire cable or USB?

You must use Firewire cable for Camera to PC communications..

thomasrhee
14th of April 2005 (Thu), 23:55
Are you trying to download from the camera itself or from the card reader?

If from the camera, have you set the communication to the PTP setting?

kram
15th of April 2005 (Fri), 02:15
Try putting the camera in play mode if it has one. If the camera is still in stills mode, it will not be recognized.

But then, I dont even know if your model has the switch.

Cheers, Kram

tim
15th of April 2005 (Fri), 02:34
Kram, you're thinking of consumer point and shoot cameras, not $7K pro digital cameras.

Getting cameras to talk to a computer can be suprisingly tricky, I don't bother, I just use a card reader. I don't need it to do anything else.

Red Penny
15th of April 2005 (Fri), 02:51
That's what's so mystifying: I AM using a card reader! I'll try the firewire idea as I was using the supplied usb cord and let you know what happened. I appreciate the feedback.

neil_r
15th of April 2005 (Fri), 02:54
I am sure the FireWire will sort it, I had the same problem

N

kram
15th of April 2005 (Fri), 02:56
I knew I could be out of depth herehttp://www.photography-on-the.net/forum/images/smilies/icon_redface.gif But ran into this problem setting up a Canon point and shoot for my folks - spent a good 3 hrs before I 'cracked' it!!

Right now, waiting for my Drebel to be delivered and make the transition to a prosumer!! Dont hold this post against me - I'll learn I promise http://www.photography-on-the.net/forum/images/smilies/icon_rolleyes.gif

Kram, you're thinking of consumer point and shoot cameras, not $7K pro digital cameras.

Getting cameras to talk to a computer can be suprisingly tricky, I don't bother, I just use a card reader. I don't need it to do anything else.

Wazza
15th of April 2005 (Fri), 04:28
I knew I could be out of depth herehttp://www.photography-on-the.net/forum/images/smilies/icon_redface.gif But ran into this problem setting up a Canon point and shoot for my folks - spent a good 3 hrs before I 'cracked' it!!

Right now, waiting for my Drebel to be delivered and make the transition to a prosumer!! Dont hold this post against me - I'll learn I promise http://www.photography-on-the.net/forum/images/smilies/icon_rolleyes.gif

Don't worry, we don't hold anything against new members. Only once they get to 50 posts. Just kidding mate. This is what's great with the forum. A central point for every single thing you can think of in relation to Canon and cameras. :D

--
If you don't get the camera connected fine, I'm happy to accept a donation of a slightly used 1Ds MkII.. I'll even forward those prints back to you. It'll be worth it.

HKFEVER
15th of April 2005 (Fri), 04:54
Same here, EOS Viewer won't read 1DsMKII by USB. :rolleyes:

Just too lazy to try the firewire.

defordphoto
15th of April 2005 (Fri), 05:39
Okay, I recently got my 1DsMkII (and am loving it, btw) but for some reason, I can't seem to get my computer to recognize the darn thing. I'm sure installed the solution disc correctly as I've done it before with several other Canon cameras (which the computer DOES recognize) but there's clearly a step I'm missing this time. Computer is a Mac G5 operating OSX 10.3 and I normally download via a Lexar card reader.

Canons' 'Scan Wizard' does appear, telling me it detects the card but everything stops there as the little film strip icon is blank and all selections are greyed out except the Canon Camera choice. Upon clicking that, the 'Camera' heading is blank...even when I connect the camera to the computer with the provided cord.

Maybe I'm just so excited, I've forgotten something simple. Any ideas? Thanks in advance.

What firmware are you using? There are some huge connection issues, and especially with MACs. Get latest firmware (1.1.1) here: http://web.canon.jp/Imaging/BeBit-e.html

malcolmx
15th of April 2005 (Fri), 05:50
it will definatly not respond on usBb you need IEEE 1394 host contoller

Vita Rara
15th of April 2005 (Fri), 06:52
Hmmm... I don't have a 1DsMkII, but I do have a 1DMkII. I just put the card in the card reader and start Image Capture from my Applications folder. Works like a charm.

I have plugged the cameara into my iBook once via FireWire and Image Capture opened, recognized the camera, and downloaded the images fine.

Mark

fatrat
15th of April 2005 (Fri), 09:01
Stupid Mac OS X ( Apple say it the most advanced operating system on the market?? Not Likely) Apple have something against USB because they want to push their Firewire :evil: i mean get with it Apple 97% of the world use USB. Thats why my Mac just gathers dust! its just easier on the PC which is a shame.

I rekon Apple are Rats! i got one of the first ipods, it only had firewire (you had to buy a USB cable) now my PC and Mac have firewire but that dont help if im at a mates house, Now Apple have come to their sences and my mate got a Ipod Mini it had only USB (no Firewire :( and no plug in charger) the first ipod minis had all three?? i hope the fix they problem in Tiger which will be out in a few days?? lets see what happens

Jon
15th of April 2005 (Fri), 09:23
That the 1D family only talk to Macs on FireWire has nothing to do with Apple. They'll only talk to PCs over FireWire as well. The USB connection is for printing directly from the camera, and is to let you connect to a printer. Canon opted to make their massively-megapixel pro cameras use FireWire because the thought of trying to ship a lot of 4+ MP RAW images over USB 1.1 as was available at the time at 12 Mbps (shared) would drive any photographer to dring (or to film, or to NOINK). And, for consistency, they've stayed with it.

PacAce
15th of April 2005 (Fri), 09:34
Stupid Mac OS X ( Apple say it the most advanced operating system on the market?? Not Likely) Apple have something against USB because they want to push their Firewire :evil: i mean get with it Apple 97% of the world use USB. Thats why my Mac just gathers dust! its just easier on the PC which is a shame.

I rekon Apple are Rats! i got one of the first ipods, it only had firewire (you had to buy a USB cable) now my PC and Mac have firewire but that dont help if im at a mates house, Now Apple have come to their sences and my mate got a Ipod Mini it had only USB (no Firewire :( and no plug in charger) the first ipod minis had all three?? i hope the fix they problem in Tiger which will be out in a few days?? lets see what happens
Excuse me but do you really know what you are talking about? The USB vs Firewire on the 1D series cameras has nothing to do with Apple or Max OSX. It's a Canon thing. The normal means for the 1D series camera to communicate with the Canon software is via the firewire port, plain and simple. That's how Canon set it up. As for the Apple apps such as iPhoto and Image Capture, they both work fine with the camera connected to either the firewire port or the USB port although the firewire port transfer is much faster.

[Edit: Oops. Looks like I duplicated someone else's post again. Man, I should learn to type a little faster so everybody doesn't keep beating me to the punch. :)

Jon
15th of April 2005 (Fri), 10:29
[Edit: Oops. Looks like I duplicated someone else's post again. Man, I should learn to type a little faster so everybody doesn't keep beating me to the punch. :)

Yeah, and unlike certain others on the board I do try to go back and correct my speeling before I click "Submit" ;{)#

Jonny
15th of April 2005 (Fri), 11:50
Red penny,

Firstly the Software is not going to recognise any camera if you are using a card reader. For the Mac to see a camera you need to connect the camer directly to the computer.
When you insert the card reader you should see a white drive icon appear on the desktop, if you look in there your images will be inside.

PacAce
15th of April 2005 (Fri), 11:57
Yeah, and unlike certain others on the board I do try to go back and correct my speeling before I click "Submit" ;{)#
LOL But there's always an exception, eh? ;) :lol:

Yeah, I'm like you, too, trying to catch my spelling, syntax, etc. before hitting the "submit" button. I even go as far as checking my facts by actually trying it out on my camera to make sure what I wrote is acurate. That's what really slows me down. :D

Jon
15th of April 2005 (Fri), 12:01
Irony is lost on some people . . .

PacAce
15th of April 2005 (Fri), 12:02
That's what's so mystifying: I AM using a card reader! I'll try the firewire idea as I was using the supplied usb cord and let you know what happened. I appreciate the feedback.
Now I'm really confused. I thought you were trying to connect the camera directly to the Mac, or at least that's what I gathered from reading your first post. But now I'm reading that you're using the card reader. :confused:

Red Penny
15th of April 2005 (Fri), 13:18
I tried both ways. Normally, I go the card reader route though. Anyhow, it seems that a firmware update has helped me at least get them downloaded. It was a Photoshop update however so I now have to download them directly to the PS browser. Better than nothing but as yet, the Canon file broswer still does not recognize the camera.

PacAce
15th of April 2005 (Fri), 13:37
I tried both ways. Normally, I go the card reader route though. Anyhow, it seems that a firmware update has helped me at least get them downloaded. It was a Photoshop update however so I now have to download them directly to the PS browser. Better than nothing but as yet, the Canon file broswer still does not recognize the camera.
Canon file browser? Are you referring to the Canon Image Browser? Are you shooting RAW by any chance? If so, the Canon Image Browser will not recognize any of the CR2 RAW files. If you want to use the Canon software products, you have to use the EOS Viewer Utility (EVU) or the Digital Photo Pro (DPP) softwares.

Red Penny
15th of April 2005 (Fri), 14:04
Yes, Image Broswer, sorry. And yes, I do shoot Raw. I guess I thought this was going to be a seamless transition because my previous camera (1Ds) worked seamlessly. As I recall, the 1D's cameras RAW was interpreted as a tif file. I have now downloaded Photo Pro and will 'play' some more with the new one when my daughter goes to sleep.

PacAce
15th of April 2005 (Fri), 14:19
Yes, Image Broswer, sorry. And yes, I do shoot Raw. I guess I thought this was going to be a seamless transition because my previous camera (1Ds) worked seamlessly. As I recall, the 1D's cameras RAW was interpreted as a tif file. I have now downloaded Photo Pro and will 'play' some more with the new one when my daughter goes to sleep.
OK, that explains it. BTW, if you want something more closer to, but not quite, the look and feel of FVU you were using with the 1Ds, you might want to give EVU a try, too (the latest version is available online from Canon). EVU is the utility that replaces FVU. EVU and DPP both have their advantanges and disadvantages.

fatrat
15th of April 2005 (Fri), 19:41
Sorry im ignorant , i have never used a pro body, oh and whats wrong with Canon they never heard of USB 2, reson i was ranting on about Apple because i was very angry when i got my first Ipod it only had Firewire and i had to buy a usb cable for it, they scared me for life, i could not see the sence in it.

Still rekon Mac OS X sux!! looks like it was made for kindergarden kids or 5 year olds.

Anyway i will be upgrading my ageing G3 soon, if i wait till tiger comes out will all NEW Apple PCs come out with tiger>>>??

Jon
18th of April 2005 (Mon), 11:16
Sorry im ignorant , i have never used a pro body, oh and whats wrong with Canon they never heard of USB 2, reson i was ranting on about Apple because i was very angry when i got my first Ipod it only had Firewire and i had to buy a usb cable for it, they scared me for life, i could not see the sence in it.

Still rekon Mac OS X sux!! looks like it was made for kindergarden kids or 5 year olds.

Anyway i will be upgrading my ageing G3 soon, if i wait till tiger comes out will all NEW Apple PCs come out with tiger>>>??
Canon is being consistent within their pro line in using Firewire. That's what they used in the 1D and the 1Ds, and they're continuing so pros who are upgrading or supplementing their older kit don't need to change their habits or hardware. As to Apple, they've always wanted to be on the bleeding edge of technology, and when you're out there someone's got to provide the blood.