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View Full Version : got my first online order!

craiglee
29th of April 2009 (Wed), 16:01
woo got some prints ordered from my website. what's a good turnaround time? i'm thinking by the end of next week they'll have the prints. i ordered some boxes to package the prints in. i hope they get here soon.
Keltab
29th of April 2009 (Wed), 17:38
Congrats on the sale! I am about to open my site, so I hope to post my first sale soon too!

Who are you using to host your site?
FlyingPhotog
29th of April 2009 (Wed), 17:39
Congrats!

It's a nice feeling to have a balance that's in the black. Even if it's only by a couple of bucks...
Bioshock
29th of April 2009 (Wed), 17:47
Congrats on the sale and hope you have many more come your way.

I also like your site. Any tips on how to setup a site like yours?
craiglee
29th of April 2009 (Wed), 19:51
Congrats on the sale and hope you have many more come your way.

I also like your site. Any tips on how to setup a site like yours?
http://www.lightroomgalleries.com/index.php
craiglee
29th of April 2009 (Wed), 19:53
Congrats on the sale! I am about to open my site, so I hope to post my first sale soon too!

Who are you using to host your site?
i use dreamhost i think.
Picture North Carolina
30th of April 2009 (Thu), 06:03
In answer to your question (turnaround time) - as fast as you can. I try to print the print withing 24 hours of order. I then email letting them know it has been printed and is in the shipping process. I then try to ship within 24 hours. I then email with a tracking number.

Selling your prints to others is no different than you purchasing camera equipment. You expect excellent customer service and appreciate fast order processing.

They do too.
bwolford
30th of April 2009 (Thu), 10:11
In answer to your question (turnaround time) - as fast as you can. I try to print the print withing 24 hours of order. I then email letting them know it has been printed and is in the shipping process. I then try to ship within 24 hours. I then email with a tracking number.

Selling your prints to others is no different than you purchasing camera equipment. You expect excellent customer service and appreciate fast order processing.

They do too.

And I can do all of this through Exposure Manager (http://www.exposuremanager.com/aff/newtampaconcierge) with minimal effort on my part. They do the emailing. They let me know when I have an order. If the order is a duplicate, they process without my intervention. I can set it up so I never have to intervene to process an image (print ready images) or have total control (display only images). I don't have to process credit cards, email my customer's status, build a complicated site. It's all there.
MX-ActionShots
30th of April 2009 (Thu), 10:13
CONGRATULATIONS!! It is a great feeling ain't it!

As to your turn around time question--AS FAST AS HUMANLY POSSIBLE!

I use photoreflect to host, a lab does my printing, and the customer has their prints in hand usually within 3 days! (My lab is GREAT for this!)