Canon UK Service?

[Sherpa]

I was involved in a road accident on Monday when the car I was travelling in was rear ended by a HGV. Unfortunately my camera bag was in the boot which was pancaked! The kit looks unharmed (thankyou Lowepro bag) but I need to send it back to Canon to be checked over as the impact was very severe and the car was written off. Can anyone give me an idea of the price Canon will charge to examine the gear and quote for repair? My insurance company will only pay the examination fee if an item is subsequently repaired.

Thanks

[Jon]

I'd suggest that you call your local Canon repair facility and ask them. What they may charge will depend on a number of factors, including what equipment you have.

[pjd83]

Canon UK Helpdesk 08705 143723

[malcolmx]

i would check my insurance and if you have new for old then make sure they are realy broken

[Sherpa]

Thanks for the replies. I called the Helpdesk and talked to a chap in India (!) who could only tell me to package it up and send it back to Canon UK so I'm back to square 1. I explained that I just want my kit checked out in case it is busted up internally but he didn't understand why I would want to do this - according to him it either works or it doesn't. Now I'm a bit perplexed.

[Sherpa]

Update - Got through to a very nice lady at the Canon UK Service Centre tel. 0870 241 2161. They will do me an estimate free of charge. Hurrah!

[pjd83]

Fantastic.

Hopefully things won't be too badly damamged.