Installing to Vista x64

[HyJaxLTD]

Okay. I am ready to get ZoomBrowser working now that they have a version compatible with 64 bit Vista. However, I am having to do it by first installing the 2.2 version because I lost my disk. No Joke...will email you a copy of my camera receipt if you need it. But really all I want to know is can I install the 2.2 then use the updates from Canon for Vista 64. Or is my ONLY option to pay Canon more money for a software app that should be downloadable to registered customers?

I am pretty sure I piclked the right section but please feel free to move if needed.

Off Topic - Is there a place Canon customers can voice this to Canon. We spend alot of money on their hardware yet they leave no real backup other than pay em another $30 bones...that aint right and Id just like to officially let them know...if you know of an actual complaint department that is listened to please let me know. I have $30 equipment that lets me log in and download its FULL apps. HUH? :eek:

[HyJaxLTD]

I most likely threw away my original disk because it WASNT 64 bit compatible...I got upset about a year ago over companies lack of keeping up with technology.

[HyJaxLTD]

More off topic...sorry. I sent this letter to as many Canon admin addresses as I could:
Dear Canon Executive(s);

I am trying to be heard as a customer who spent, what is to me, a considerable amount of
my FIXED MONTHLY INCOME on what I view as a quality product. I was expecting the same
level and commitment to a registered customer as well. This is not the case. Here are
the details and what I view as a very, very POOR decision on Canon's part.

When I originally purchased my DC220. The ZoomBrowser was not yet compatible with a 64
bit enviroment (eg. Vista x64). As a 64bit user, I had absoltuelty NO USE for the
orginal disk that came with my camera. I can now see that you have an update for Vista
64bit enviroment... but only if you have your original CD (again which is useless to a 64
bit OS).

So here I sit, a registered customer, with a product that I purchased less than 2 years
ago, but due to Canopn's poor support offerings through the website, I CANNOT use
software that should be available to me...and without having to pay Canon even more money
to obtain a copy of.

There are MANY, MANY sites that have a FULL version of there product available for
registered consumers to download. The fact that Canon does not shows right now that you
are simply interested in obtaining another dollar from an already "valued" customer.

This is not right in my eyes, how about yours?

Why must I be forced to pay more money for Canon not being up to date with pre-existing
technology at the time I purchased my product?

Maybe as a disabled veteran who only receives a VERY limited amount of funds each month
has a bias'd view on this but as that veteran, I dont think thats what it is about.

Dissapointed but hopefull,

Maybe some one will fix what should just be right to begin with.