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View Full Version : Can't transfer my 30D files to Vista 64 OS


philmar
14th of June 2009 (Sun), 11:00
I just installed Vista x64 a while ago. I use Zoombrowser EX (v 6.3.1) to download my RAW photos using a SanDisk ImageMate 12-In-1 Memory card reader. It is compatible with Vista 64.
http://www.microsoft.com/Windows/compatibility/Details.aspx?type=Hardware&p=SanDisk%20ImageMate%2012-In-1%20Memory%20Card%20Reader%20-%20card%20reader%20-%20Hi-Speed%20USB&v=SanDisk&uid=&pf=0&pi=5&c=Storage%20Devices&sc=Flash%2FUSB&os=32-bit

Shot a lot of photos yesterday. When I plug the reader and full card in to my PC I get a message: "You need to format the disk in Drive J: before you can use it" I cancel out of this, since I suspect formatting will erase the recently taken files.

When I attempt to acquire the photos using Zoombrowser it gives a message:
"No images to download from memory card" - but the images ARE there. They show up on the 30D lcd screen. They've not been downloaded previously.

If I attempt to use another program, this time Photoshop Bridge, to download the files, I get a message "Failed to obtain thumbnails from the device. The device is not connected or busy"
When I plug any of my other cards in to my pc I have similar results.
Am at a loss as to how to get the cards to work on Vista x64.
Luckily I have an ancient XP Pro laptop that I was able to downloads the files to - but it is excruciatingly slow as it only has USB 1.0. Downloading 8 gbs to the laptop takes a while, as will transferring them (via usb 1) to my 1 TB external HD (which I can use to transfer them to my Vista pc).

Do I have to format these cards to be used in Vista x64? If so, which format? And will they still work in the 30D? Everytime I use the cards in my 30D I reformat instead of simply erasing all. Should I format in Vista and simply erase evey time the card fills up again (after downloading them, of course)??

CyberDyneSystems
14th of June 2009 (Sun), 13:10
I don't think the issue is 64 bit.. there is no 64 bit HD format...

I'm running XP 64, and use a Sandisk card reader..
I juts copy and paste in explorer, but i've never seen this message..
Sorry I'm no help for a solution.

philmar
15th of June 2009 (Mon), 22:52
I don't think the issue is 64 bit.. there is no 64 bit HD format...

I'm running XP 64, and use a Sandisk card reader..
I juts copy and paste in explorer, but i've never seen this message..
Sorry I'm no help for a solution.

Thanks for looking though, I appreciate it.

In2Photos
16th of June 2009 (Tue), 08:18
I have a 30D and SanDisk CF card reader (among others) and I have no trouble reading the files. I can use either Lightroom to copy them, or just use the Windows File Browser in Vista 64 to copy and paste.

I have formatted in both the PC and the camera with no issues at all.

philmar
16th of June 2009 (Tue), 11:38
the cards are working fine in the camera - and they are transfering fine to my laptop using a cardbus adapter. The USB ports on the pc are working with other peripherals attached.

I guess it is the card reader that is toast. Any way I can troubleshoot to see if tat is the case?

Does anyone know if the 30D camera transfer speeds using the Canon supplied cable are as fast as the SanDisk ImageMate 12-In-1 reader? Maybe I'll go look for the cable.

Thanks for all the help.

In2Photos
17th of June 2009 (Wed), 08:12
the cards are working fine in the camera - and they are transfering fine to my laptop using a cardbus adapter. The USB ports on the pc are working with other peripherals attached.

I guess it is the card reader that is toast. Any way I can troubleshoot to see if tat is the case?

Does anyone know if the 30D camera transfer speeds using the Canon supplied cable are as fast as the SanDisk ImageMate 12-In-1 reader? Maybe I'll go look for the cable.

Thanks for all the help.
I think the camera will be slower, but not as slow as using your old machine at USB 1 speeds.

Try uninstalling the card reader through Device Manager and then reinstalling. You will likely have to do it for all the drives in the reader (CF, SD, etc.).

Also, look inside the CF slot and make sure that you didn't bend any pins.

philmar
17th of June 2009 (Wed), 14:11
UPDATE - my card reader doesn't even work in my XP laptop. Yet the same card does work in the laptop when I use my cardbus adapter to load the files. Inside the reader are many pins that mate with the CF card. I suspect one of them might be dead/broke/bent. I am convinced it is the reader that is the source of the problem. I looked at the date of some of the RAWs on my pc and I have used the card reader successfully to load shots on to my vista pc. I still have XP on another drive and it won't work on there either.
Time for a new CF card reader....hopefully one that lasts longer than 3 years!!

Thanks for everyone's help.