Faulty BG-E2 Grips

[18%grey]

I'm sorry if this topic has been covered before. I bought new my 20D and BG-E2 over 3 years ago. From the start very occasionally it would cut out as if the batteries were flat when I knew they where fully charged. This happens often now a days and with a bit of research I found that back in 2005 Canon USA offered a free repair for all grips with serial numbers between 000001-096000. With mine being 004164, I contacted Canon repair in Colchester and they tell me that Canon UK do not offer the modification free of charge and it will cost £70.48.
It would be nice to know how many other members have paid to have their grips modified to work correctly, or how many feel like me that no way am I paying for Canon to rectify a fault in design.
Any thoughts would be appreciated

[Kuma]

I never knew this. If its a design flaw then you'd think the right thing would be for Canon to fix this at no cost to you or a minimal charge. Thats me assuming a manufacturer would do the right thing which they don't always do.

Are you going to send it in for fixing?

[JWright]

The BG-E2 I put on my 20D was one of the very early ones and subject to the recall. It never malfunctioned but I sent it in anyway and it was modified free of charge.

I'm surprised that Canon UK isn't honoring the recall as the recall still is shown on the USA site.

[avbcon12]

where are the serial numbers stamped?

[18%grey]

where are the serial numbers stamped?
You will find the serial number stamped into the plastic on the base near the tripod thread

[18%grey]

I never knew this. If its a design flaw then you'd think the right thing would be for Canon to fix this at no cost to you or a minimal charge. Thats me assuming a manufacturer would do the right thing which they don't always do.

Are you going to send it in for fixing?
Hi kuma, this is the reply I got from Canon UK....

Unfortunately Canon Uk are not honoring the free repair to the battery grips. You will be looking at £61.28 plus VAT to repair
Kind regards,
The enquiries team

To answer your question, I have no intention of paying for the mod. I have recently been toying with buying a new body, a pro model and I was torn between Canon and Nikon, I think now I am swayed towards Nikon.

[Kuma]

Hi kuma, this is the reply I got from Canon UK....

Unfortunately Canon Uk are not honoring the free repair to the battery grips. You will be looking at £61.28 plus VAT to repair
Kind regards,
The enquiries team

To answer your question, I have no intention of paying for the mod. I have recently been toying with buying a new body, a pro model and I was torn between Canon and Nikon, I think now I am swayed towards Nikon.

That doesn't seem right. If it were me I don't think I'd pay that much either. Completely understandable that you are considering a Nikon body.

[bakatari]

Check out this flickr pic, I came across awhile back:

http://www.flickr.com/photos/jchin/1426237149/

[18%grey]

Check out this flickr pic, I came across awhile back:

http://www.flickr.com/photos/jchin/1426237149/
Thanks bakatari for the link. I had already come across that fix and tried it out but still had the same problem. Over 3 years I have tried all sorts of things, I can't count how many times I've cleaned all the contacts. I even glued camera and grip together with black silicon, it gave a lovely solid feel with no wobble but still cut out after a while.
I think I read somewhere that it is down to the electronics miss reading the battery voltage and that is the reason Canon do the mod, they also exchange the AA battery holder at the same time, so they definately sorted out where the problem lies.